Confirm Testing Reviews

Name: Confirm Testing
Address: 1 Harley Street, London
Rating: 4.07

4.1 Rating 2,473 Reviews

77 %

of reviewers recommend Confirm Testing

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Phone:

02038703623

Email:

info@confirmtesting.com

Location:

1 Harley Street
London
W1G 9QD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good good”

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Posted 3 years ago

“Pack of 3 tests arrived on time, results arrived very late due to it having been the weekend. Day 5 test results arrived faster, on day 6 in the evening. Generally the whole testing system is a joke and the prices horrendous. That prices vary and that companies (incl. Confirm testing) offer discounts and happy hours and special deals is an affront to all the binational families who have been suffering heartache during this pandemic. We are NOT tourist, we have not seen my family in almost a year, they have missed the birth of my son and the first 7 months of his life, we have missed celebrations, funerals, weddings,… The insanity of the prices of these tests and the way companies have been making money is an utter insult to us all. We cannot go to see them because we cannot afford these tests for us as a whole family with unpredictable price changes making it not even worth considering it. And to top it off i get two cheeky emails from Confirm Testing about leaving a review and when i didn’t i got an email asking me again to leave a review and a voucher for my next tests. It is disgusting how you all make money from people’s heartaches. You can lable tests ‘day 2 and 8’ or ‘test to release’ but they are all the same test. Yet you price it differently. You should be ashamed of yourselves! I wish we didn’t have to use this and we certainly hope we won’t ever have to again. Having said that I have heard of these tests from other companies not being delivered on time or results never being received so at least Confirm Testing has not let us down on that front.”

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Posted 3 years ago

“Great customer service response and great service 👏👍”

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Posted 3 years ago

“Good price, and easy to use and very quickly, and comfortable, with Confirm testing your mind will stay at rest and assured. Thanks confirm testing.”

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Posted 3 years ago

“Quick and reliable service”

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Posted 3 years ago

“Efficient , excellent service . Very informative on phone calls and speedy email feedback . Would use them again .”

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Posted 3 years ago

“Sent the test whilst we where away and never responded to my test. Cost a lot of money and no result at all. Utter rubbish.”

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Posted 3 years ago

Dear Mark, Your results were sent to you. I have just resent them to you now in case they have landed in your spam folder. Wishing you continued health, Confirm Testing

Posted 3 years ago

“Very professional and helpful staff. I highly recommend having a test performed at this clinic. Fast result and very affordable price.”

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Posted 3 years ago

“I’m very pleased with Confirm Testing - results were sent the same day they received the sample.”

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Posted 3 years ago

“Although I received my test kit from you ok. When I returned them I did not get my result. Sent two on Saturday 26th June and I am still waiting 7 days later”

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Posted 3 years ago

Dear Linda, As you say, you sent your tests on Saturday and clearly Royal Mail does not have weekend pickup in your area as your samples were only delivered to the lab on 02/07/2021 15:10. Results were then sent on 03/07/2021 02:39. I will resend both results to you now in case they have landed in your spam folder. Wishing you continued health, Confirm Testing

Posted 3 years ago

“On time was everything”

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Posted 3 years ago

“Lovely team, great customer service, thoroughly recommended!”

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Posted 3 years ago

“Excellent service, I received my test results in less than 24 hours. Very professional, I called and emailed them as I had a concern and they sent the results in just over 12 hours. Thank you.”

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Posted 3 years ago

“Delivered what they promised with no delay”

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Posted 3 years ago

“Package was mint, all the information included plus prepaid tracking parcel for sending sample to lab. I have got my result in less than 24 hours from moment they received my sample. I already recommended to friends. Thank you.”

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Posted 3 years ago

“Quick and efficient, very happy customer. Thank you”

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Posted 3 years ago

“Fast delivery, turn around time for test results was good too”

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Posted 3 years ago

“Everything went to plan and no problems John Blundell”

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Posted 3 years ago

“Great service and great value for money. Confirm testing were the cheapest I could find, the kits are easy to use and results come back the night they received the kit in the post.”

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Posted 3 years ago

“Test result received 03/07/2021 for a sample sent on 0107/2021. For the price I paid that was great. Please do inform customers at each stage of the process, eg. sample received in the lab for processing. I recommend your services to everyone”

Helpful Report

Posted 3 years ago

Dear Saratu, Thank you for your review and for your note. We do try to state what to do at every stage in the instructions sheet. To verify that a sample was received at the lab, we ask that customers check the tracking number on the Royal Mail return label they used to send the test back to the lab. We are currently working on a system that would send an email to the customer to alert them to every stage of the test processing and hope to have this solution live soon. Thank you for recommending our service to others, it is greatly appreciated. Wishing you continued health, Confirm Testing

Posted 3 years ago

Confirm Testing is rated 4.1 based on 2,473 reviews