Day Owl Reviews

Name: Day Owl
Rating: 4.77

4.8 Rating 731 Reviews

95 %

of reviewers recommend Day Owl

4.8

Based on 731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

"Rating: \u2b50\u2b50\u2b50\u2b50\u2b50 (5\/5)\r\n\r\nI recently purchased the Day Owl Backpack, and I can confidently say that it has exceeded my expectations in every way. This backpack has quickly become an essential part of my daily life, and I'm excited to share my thoughts and experiences with you.\r\n\r\nDesign and Aesthetics: \u2b50\u2b50\u2b50\u2b50\u2b50 (5\/5)\r\n\r\nThe Day Owl Backpack stands out with its sleek and minimalist design. The high-quality, eco-friendly materials used in its construction not only make it look great but also contribute to its overall durability. I appreciate the attention to detail, from the thoughtfully placed pockets to the tasteful logo placement. It's a stylish accessory that complements any outfit and setting.\r\n\r\nFunctionality: \u2b50\u2b50\u2b50\u2b50\u2b50 (5\/5)\r\n\r\nThis backpack is an organizational dream. With a plethora of pockets, compartments, and storage options, it makes keeping my belongings tidy and accessible a breeze. The padded laptop sleeve is a standout feature, providing excellent protection for my tech essentials. Plus, the external water bottle pocket is incredibly convenient, ensuring I stay hydrated throughout the day.\r\n\r\nComfort: \u2b50\u2b50\u2b50\u2b50\u2b50 (5\/5)\r\n\r\nThe Day Owl Backpack doesn't just look good; it feels great to wear too. The ergonomic shoulder straps are padded for comfort, and the back panel features excellent airflow, preventing that uncomfortable sweaty back feeling on hot days. Whether I'm commuting, hiking, or simply walking around town, this backpack offers all-day comfort.\r\n\r\nDurability: \u2b50\u2b50\u2b50\u2b50\u2b50 (5\/5)\r\n\r\nI've put this backpack through its paces in various environments, and it has held up remarkably well. The water-resistant exterior has protected my belongings during unexpected rain showers, and the reinforced zippers and stitching give me confidence that this backpack will last for years to come. It's a reliable choice for both daily use and more adventurous excursions.\r\n\r\nEco-Friendly: \u2b50\u2b50\u2b50\u2b50\u2b50 (5\/5)\r\n\r\nOne of the standout features of the Day Owl Backpack is its commitment to sustainability. The use of recycled and upcycled materials, as well as its carbon-neutral production process, aligns perfectly with my values. It's a purchase I can feel good about, knowing that it's environmentally responsible."

Day Owl 5 star review on 26th September 2023

Anonymous

Anonymous // 01/01/2019

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“I never received backpack, tracking information still says it's damaged somewhere in the northeast, and the company has been 100% nonresponsive to email, which is the only means of making contact that they provide. I was very excited about this purchase, now I'm just angry and out ~$100.”

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Posted 2 years ago

Hey There. I'm so so sorry to hear about this. About the time you had your issue, despite the company growing fast, because of the weirdness in the markets, it became impossible to get inventory financing. We had to lay off just about 100% of our team in order to keep the company alive. While it was a rough time and all quite sudden, it's not an excuse for you to have had a bad experience, and it's not up to our standard. My name is Ian, I'm the CEO and founder of the company. If you're open to letting us work with you to fix this, text me at 724.312.1012 with your order number and name. Free bag on us.

Posted 1 year ago

“Very easy!!”

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Posted 2 years ago

“Great customer service and super fast shipping. Love the sustainability component.”

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Posted 2 years ago

“Horrible experience with this company's products and customer service. I was so excited about the descriptions of the backpack and the company, so I expected to love my new bag. Unfortunately, the quality was not as I expected. The bag was incredibly uncomfortable to wear, the fabric came scuffed, and some threads were loose. I returned my bag and pouch only to be ghosted by the company. Despite proof of my return, an email to their customer support, and a DM to their social media, I've received no response and no refund. I cannot warn people about this brand enough!”

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Posted 2 years ago

Sarah, First, thanks for considering us and making a purchase. It truly means a lot that you found us and bought a bag. Next, I apologize. This is squarely on me. You had your issue at a time when we had faced a really difficult time for our company. Despite the company growing quickly, because of the weirdness in the financial markets, it became impossible to borrow money to buy our inventory. We had to lay off nearly all of our team and things got missed. While it was a rough time and all quite sudden, it's not an excuse for you to have had a bad experience. That's not who we are. My name is Ian, I'm the CEO and founder of the company. We're proud to be back, and f you're open to letting us work with you to fix this, text me at 724.312.1012 with your order number and name. We'll get you squared away. We'll get you your bag AND a refund. Free bag on us.

Posted 1 year ago

“Customer service with Day Owl is HORRIBLE. I ordered a slim backpack but it turned out to be too small to fit my work supplies in. I have emailed them multiple times to ask if can exchange it for a larger size, and have not heard back from ANYONE. They also advertise that they have a live chat available, but I haven’t been able to utilize that feature at all. I am extremely frustrated and disappointed with this company, and will not be ordering anything from them again.”

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Posted 2 years ago

Hey Nikki, First, thanks for considering us and making a purchase. It truly means a lot that you found us and bought a bag. Next, I apologize. This is squarely on me. You had your issue at a time when we had faced a really difficult time for our company. Despite the company growing quickly, because of the weirdness in the financial markets, it became impossible to borrow money to buy our inventory. We had to lay off nearly all of our team and things got missed. While it was a rough time and all quite sudden, it's not an excuse for you to have had a bad experience. That's not who we are. My name is Ian, I'm the CEO and founder of the company. We're proud to be back, and f you're open to letting us work with you to fix this, text me at 724.312.1012 with your order number and name. We'll get you squared away. You can keep the smaller bag if you want, and new larger bag on us. Thanks, Ian

Posted 1 year ago

“The crossbody holds a lot, but the strap is a bit short.”

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Posted 2 years ago

“No issues at all :)”

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Posted 2 years ago

“Daily Owl's website was easy to navigate and they were very communicative throughout the shipping process so that I knew exactly when to expect my backpack to arrive.”

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Posted 2 years ago

“I found the website easy to navigate and the products are well designed and made.”

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Posted 2 years ago

“I love my small backpack! It’s absolutely perfect with just the right fit, number of pockets, comfortable straps, sturdy zippers…all of the features are great! The color is exactly what I was expecting. It’s sturdy but not bulky. Light weight. The convenient insulated pocket for my water bottle is a fabulous addition. Day Owl is a company that I can easily believe in and spread the word. Thank you!”

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Posted 2 years ago

“Nice website, easy ordering, medium-fast shipping.”

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Posted 2 years ago

“I’m loving this bag and cord pouch so far! I’m using it as my daily bag for the office and it’s wonderful. Has plenty of space while not being too big and a great number of compartments. Fits my shoulders well. I’m glad this popped up in a recommended suggestion as I had not heard of the brand before. Recommend this to others!”

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Posted 2 years ago

“Great website, fast shipping and good color backpack options.”

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Posted 2 years ago

“Great experiences, quick with shipping and the website is very informative. Love the initiative but also equally impressed with the product!”

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Posted 2 years ago

“Ordering was easy and the backpack arrived in minimal packaging (which was appreciated).”

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Posted 2 years ago

“Super user-friendly and sleek website. Convenient ordering process. Really appreciate that y'all allow payment in installments. Thank you!”

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Posted 2 years ago

“I got the product fairly”

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Posted 2 years ago

“It's All Aces!”

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Posted 2 years ago

“Backpack came a day early, very slim packaging 👍👍👍”

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Posted 2 years ago

“I love my backpack so far! I recently started a new job and switched from a shoulder bag to a backpack and it was one of the best decisions I made! I carry two laptops with me and I can barely feel them. I love all the pockets. One of the main reasons I bought this bag was because of the water bottle pocket that zippered up; I love that I have that separate compartment but it stays secure and I don't have to worry about it falling out for some reason. I love the mission of the company and I couldn't recommend this backpack enough!”

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Posted 2 years ago

Day Owl is rated 4.8 based on 731 reviews