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Day Owl Reviews

4.8 Rating 731 Reviews
95 %
of reviewers recommend Day Owl
4.8
Based on 731 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read Day Owl Reviews
Day Owl 5 star review on 26th September 2023
Messe Geddert
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 25th July 2023
Krystalynn Gier
Day Owl 5 star review on 24th May 2023
Kathryn O’Connor
Day Owl 5 star review on 23rd March 2022
Emily G.
Day Owl 5 star review on 23rd March 2022
Sameer B.
Day Owl 5 star review on 23rd March 2022
Marie D.
12
Anonymous
Anonymous  // 01/01/2019
This is a well thought out, well constructed bag. Love it.
Helpful Report
Posted 11 months ago
Hey There! We appreciate your support and kind words! We are glad to have you in the community. Nina Customer Care
Posted 11 months ago
This is my 3rd purchase from Day Owl and I can see myself buying more!
Helpful Report
Posted 11 months ago
Hi There! Thanks so much for your continued support. You are truly amazing and are glad to have you in the community. Nina Customer Care
Posted 11 months ago
My experience with Day Owl has been great! I placed an order a week before Christmas, and chose a faster shipping speed during checkout so the product would arrive before the holidays. However, my order was shipped with the normal speed. Senior Sales Manager Ty caught the error and quickly refunded the extra fees I paid for shipping, and provided me with a complimentary Day Owl Cord Pouch. I am very satisfied with my experience with Day Owl, and I have already recommended my partner to get the Day Owl Backpack! I love the mission of Day Owl, and cannot wait to support the company more in the future! Thank you so much!
Helpful Report
Posted 1 year ago
Hey Reina! Thanks so much for your support and very kind words! I certainly remember you:) Yes, Ty is great! We are glad to hear you had a great experience with us. Welcome to the community! Nina, Customer Care
Posted 1 year ago
Keep up the incredible work.
Helpful Report
Posted 1 year ago
Thank you! We plan to for our wonderful customers like you:) Nina
Posted 1 year ago
Dedicated to high-quality, long-lasting, and sustainable products, with great website design and customer support to boot. What more do you want a company to be?
Helpful Report
Posted 1 year ago
Hey Andrea! We appreciate your straight-to-the-point kind words!! We are so glad to welcome you to the community. Nina Customer Care
Posted 1 year ago
It was such a profound gesture for me when you paid for my shipping after the technical issue with my order. The personal approach was also awesome rather than having some robot try to customer serve ❤️
Helpful Report
Posted 1 year ago
Hey Hylandah! It was a pleasure working with you. I’m so glad to know you are in our community. Nina Customer Care
Posted 1 year ago
You send the product to NH not NJ and you aren't responding to emails. You have NO phone number. I will never order from you again.
Helpful Report
Posted 1 year ago
Pleasant, quick shipping
Helpful Report
Posted 1 year ago
Thanks so much for your support. We truly appreciate it! Nina Customer Care
Posted 1 year ago
It’s a gift for someone else. It does look and feel nice.
Helpful Report
Posted 1 year ago
Hi There! Thanks so much for your support! We truly appreciate it! Nina Customer Care
Posted 1 year ago
Great! Love the work you do.
Helpful Report
Posted 1 year ago
Thanks so much for your support and kind words. We truly appreciate it! We are glad to have you in the community! Nina Customer Care
Posted 1 year ago
I love how functional and stylish this backpack is. It fit my existing 24oz water bottle and all my laptops books iPads etc. the only downside is that the backing isn’t super comfortable
Helpful Report
Posted 1 year ago
Hi Tina! Thanks for your support. We truly appreciate your feedback. I have passed it on to our production team. You are a valued customer and we are glad you are in the community. Nina Customer Care
Posted 1 year ago
I wasn’t aware that the straps are not more adjustable.
Helpful Report
Posted 1 year ago
I love Day Owl products. They are my first choice for every gifting opportunity, not to mention an occasional treat for myself. l often wish that there were a wider range of products, and yet their curated approach is part of what makes each piece that much more special.
Helpful Report
Posted 1 year ago
Hi There! Thanks so much for your continued support. We truly appreciate your thoughtful words and for sharing the best way to carry your day with your family and friends! You are a valued customer and we are glad to have you in the community. Nina Customer Care
Posted 1 year ago
I work online from coworking spaces or coffee shops everyday. This is the best of the best backpack for everyday’s uses. So many pockets with their own purposes that actually make sense.
Helpful Report
Posted 1 year ago
Hi There! Thanks for your support. We truly appreciate your kind words. You are a valued customer and we are glad to have you in the community. Nina Customer Care
Posted 1 year ago
Day Owl was great. Super fast shipping which was AH-mazing! Product better than expected.
Helpful Report
Posted 1 year ago
Hi There! Thanks for your support. We truly appreciate your kind words. You are a valued customer and we are glad to have you in the community. Nina Customer Care
Posted 1 year ago
It’s a good bag! Lots of pockets so it works well with all my stuff.
Helpful Report
Posted 1 year ago
Hi There! Thanks for your support. We truly appreciate your kind words. You are a valued customer and we are glad to have you in the community. Nina Customer Care
Posted 1 year ago
Very responsive regarding a shipping error. The quality of the products is excellent as well.
Helpful Report
Posted 1 year ago
Hi Blythe! Thanks for your support and kind words. We truly appreciate you! You are a valued customer and we are glad to have you in the community. Nina Customer Care
Posted 1 year ago
Love my day owl bag, use it for work, travel or just every day needs.
Helpful Report
Posted 1 year ago
Hi Patricia! Thanks for your support. We truly appreciate you letting us carry your day! You are a valued customer and we are glad to have you in the community. Nina Customer Care
Posted 1 year ago
Great communication. Functional, perfect size, outstanding quality. Patch was a little loose on ends but nothing that couldn’t be fixed with a weight. Appreciate the urgency and great communication. 10/10
Helpful Report
Posted 1 year ago
Hi! Thanks so much for your support and kind words. We truly appreciate it! We are glad to have you in the community. Nina Customer Care
Posted 1 year ago
Easy to order, product as described, timely shipping
Helpful Report
Posted 1 year ago
Hi Dennis! Thanks so much for your support and kind words. We truly appreciate it! You're a valued customer and we are glad you are in the Day Owl community. Nina Customer Care
Posted 1 year ago
Day Owl is rated 4.8 based on 731 reviews