Dine-a-Chook Reviews

Name: Dine-a-Chook
Address: 16 Camuglia street, Garbutt, Queensland
Rating: 4.88

4.9 Rating 3,742 Reviews

97 %

of reviewers recommend Dine-a-Chook

4.9

Based on 3,742 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0432143005

Email:

murray@finlaysondigital.com

Location:

16 Camuglia street,
Garbutt
Queensland
4814

Dine-a-Chook 5 star review on 26th August 2020

Christie Brennan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry I cannot give 5 stars. First the good bits. Prompt delivery. I've have two of these already (over 4 years) and they were excellent when new. One started to leak about a year ago. Cleaning has fixed it but I thought I'd buy a additional whole new set up. Now one of the new cups has leaked since I received it. I cleaned the SS sealing valve and used totally clean water. Still leaks. I rang Ryan (impressed that he is open to being contacted). My problem is that I received a fairly dismissive response that the valves are manufactured in millions and it could not possibly be the valve, and my water must be dirty. I can see this is possible but having had them for years, I have always found that cleaning fixes them. I think my main concern (apart from now having a product that doesn't work) is the dismissive way I was treated on the phone. How've, as I said the previous iterations of the product were good. I will continue to try cleaning and possibly try and filter the water, although the other 3 cups in the same situation give no trouble. If it is my business, I would at least send the customer a new cup. 🙂 PS the nipple valve seems pefcect.”

Helpful Report

Posted 6 months ago

Hi Thank you for taking the time to share your feedback. I'm glad you appreciated our prompt delivery and have had positive experiences with our products in the past. I'm sorry to learn that one of your new cups has been leaking and that you felt dismissed during our phone conversation. I assure you, that was never my intention. If the product is faulty, we can arrange for it to be collected and returned for a full refund. I prefer to have the entire product returned so we can conduct our own tests to identify and address any potential issues. This helps us maintain the high quality you’ve come to expect from us. Please get in touch with our customer service team to initiate the return process. Our email is support@dineachook.com.au. Best regards, Ryan Biggin CEO, Dine-A-Chook

Posted 6 months ago

“Great service and quality products”

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Posted 6 months ago

“I'm pleased with the vitamin drops for my girls. I feel like I'm being proactive and doing what I can to assist in their well-being. It was packaged appropriately and arrived quickly, thank you.”

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Posted 6 months ago

“Great. Very happy”

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Posted 6 months ago

“Feeder sturdy attractive serviceable and easily installed. Good communication.”

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Posted 6 months ago

“Quality products and always fast delivery 👌 awesome business highly recommend”

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Posted 6 months ago

“My little chickens love the mealworms thank you very much.”

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Posted 6 months ago

“My chooks love the meal worm”

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Posted 6 months ago

“Fast delivery, juicy worms for my chickens.”

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Posted 6 months ago

“Great product, arrived quick, excellent customer support.”

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Posted 6 months ago

“Fast delivery and awesome product I will be buying from you again Thanks..”

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Posted 6 months ago

“The pricing and speedy delivery are great. My girls love the mealworms.”

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Posted 6 months ago

“Excellent product and proved very effective. Great to use knowing it won’t harm pets and animals who may consume corpse. Thankyou”

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Posted 7 months ago

“These are such great feeders, they make life so much easier being able to just leave them for a couple of days and knowing that rodents can't access the food. We did only just discover that the bottoms unscrew to clean them after years of owning them we had know idea. Highly recommended.”

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Posted 7 months ago

“Great service, excellent product and prompt delivery.”

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Posted 7 months ago

“Very happy with the Dried Mealworms. I don't have chooks, but my maggies love them. Great, prompt delivery too. Thank you so much. Maria R”

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Posted 7 months ago

“Great service and great pricing fast delivery .. Love the varity.”

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Posted 7 months ago

“Efficient delivery and happy with my DE. Thanks!”

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Posted 7 months ago

“Quality products. Fast delivery. Expert packaging. Well done Dine-A-Chook. Thank you.”

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Posted 7 months ago

“Will definitely purchase again”

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Posted 7 months ago

Dine-a-Chook is rated 4.9 based on 3,742 reviews