Thank you so much for your wonderful review, Kate! And thanks for sharing images of the completed works, your new flooring looks great!
We're thrilled to hear that you found our quote competitive and that the installation date worked perfectly for you. Excellent communication is a top priority for us, so we appreciate you highlighting that. It's fantastic to know our fitters left such a positive impression with their courteous and efficient service. We truly value your feedback and look forward to serving you again!
“We have just had new flooring throughout our home & we are so impressed & happy we used these guys. They gave us different options for different rooms. They are genuine helpful & you feel they have an interest in your needs. The quality of the products are very good. I never leave a review but I feel they deserve recognition.”
Thank you so much for your amazing review, Richard! We’re absolutely thrilled to hear that you’re impressed with your new flooring and that our team was able to provide helpful options tailored to your needs. Your kind words about our product quality and service truly mean a lot to us. We appreciate you taking the time to share your experience, and we look forward to helping you again in the future!
Thank you for your incredible review, Mr! We are so pleased to hear that you’ve been with us for 20 years and that we’ve consistently met your expectations. Your loyalty means the world to us, and we’re committed to maintaining our friendly and polite service for you and all our customers. We can’t wait to see you again soon!
“Excellent choice of carpets, both on the roll and good size remnants. Great value for money. Good service and advice. Excellent fitting service, courteous and efficient.”
Thank you so much for your fantastic review, Mr! We're delighted to hear that you found our selection of carpets and remnants to be excellent, and that you felt you received great value from us. It's wonderful to know that our service and fitting were courteous and efficient. Your kind words mean a lot, and we can't wait to assist you again in the future!
Thank you for your wonderful review, Maxine! We're thrilled to hear that you found our help and service to be great. Your support means a lot to us, and we can't wait to welcome you back again soon! 👍👍
“Service was excellent from start to finish, couldn’t make my mind up between 2 carpets and the salesman priced both for me (both very reasonable priced )placed the order a few days later , carpet was fitted on the date I requested, the carpets fitters were lovely nothing was to much trouble really pleased with end result”
Thank you so much for your amazing review, Irene! We're thrilled to hear that you experienced excellent service from start to finish and that our team could assist you in choosing the perfect carpet. It's wonderful to know that our fitters made the installation process easy for you. We truly appreciate your kind words and look forward to serving you again in the future!
Thank you for your amazing review, Steve! We're so glad to hear that you enjoyed our service from purchase to fitting. It's great to know you found our selection and prices to your liking. We truly appreciate your recommendation and look forward to welcoming you back in the future!
Thank you so much for your fantastic feedback, Shirin! We're delighted to hear that you experienced our service as quick and professional. Your appreciation means a lot to us, and if you need anything else in the future, just let us know!
“So happy with the carpet, it was a great price and fitters were very polite and efficient, installed it really fast after payment and took all rubbish with them highly recommended”
Thank you so much for your wonderful feedback, Jack! We're thrilled to hear that you're happy with your carpet and that our fitters provided polite and efficient service. Ensuring a quick installation and leaving your space tidy is what we strive for. Your recommendation means the world to us!
“Very happy with the carpet, even managed to get an earlier delivery and fitting. They also tidied up at the end. Extremely good customer care. Would highly recommend direct carpet centre”
Thank you so much for your kind words, Samantha! We're thrilled to hear that you're happy with your carpet and that we could accommodate an earlier delivery and fitting for you. It's great to know our team left everything tidy as well. Your recommendation means a lot to us.
Thank you so much for your wonderful review, Tina! We're delighted to hear that you loved the quality of our carpets and that our team provided friendly and helpful service. It's great to know that the fitting process went smoothly as well! If you ever need anything in the future, feel free to reach out. We appreciate your support!
“Everyone we dealt with was friendly, efficient and helpful.
They directed us to carpet in our price range and it was fitted as arranged.
We would definitely use again.”
Thank you so much for your fantastic review, Whittaker! We're so glad to hear that you found our team friendly and helpful. It's great to know we could assist you in finding the perfect carpet for your needs, and that the fitting went smoothly. We truly appreciate your support and look forward to serving you again in the future!
“The best in the trade, I am never going to another carpet shop again apart from direct carpet centre, felt welcomed on arrival, transition was smooth and price was perfect”
Thank you so much for your amazing review, Nomi! We're thrilled to hear that you felt welcomed and that the entire process went smoothly for you. It's fantastic to know you found the perfect price for your needs. We look forward to helping you again in the future! If you ever have questions or need assistance, don't hesitate to reach out.
Thank you for your positive review! We're pleased to hear that you found great value for money and that our carpet fitters provided professional service. Your satisfaction is important to us, and we appreciate your kind words. If there's anything more we can assist you with, just let us know!
“Very polite, efficient and helpful carpet fitters who did a great job, cleared away the old carpet and vacuumed after laying new.
Offered to lift our furniture back in position for no additional charge.”
Thank you for your excellent review, Carol. We're thrilled to hear that our carpet fitters impressed you with their politeness and efficiency. It’s great to know they took care of the old carpet and left your space tidy. If you need anything else, just let us know!
Thank you for your wonderful feedback, Watkins! We're so glad to hear that our team was helpful and that you received your carpet on time. It's great to know you're happy with the quality of your purchase. If you have any further needs or questions, feel free to reach out anytime!
Thank you for your fantastic review! We're delighted that the samples arrived promptly and that your carpet was delivered as expected. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, don't hesitate to get in touch!
“Dear Direct Carpet Centre
I am writing to express my dissatisfaction with the recent carpet installation service provided at While the carpets have been installed, I noticed that the baseboards/edge finishes were not installed, leaving the job incomplete.
As the installation should include a finished look with all necessary components in place, I kindly request that you address this issue promptly by scheduling a time to complete the installation.
Please let me know when your team can return to finalize the work. I look forward to your swift response to resolve this matter.
Kind regards,
Cristian Vieriu”
Hi Cristian,
Further to our call eariler, we aplogise for the fitters missing out putting the door bar down in the doorway. As promised we have arranged for the fitter to come back tomorrow and get the bars put down as soon as possible.
Once again we apoligise for missing this out and apart from this error, we're glad to hear you're happy with the carpets fitted
Warm Regards
Direct Carpet Centre
Thank you so much for your amazing review. We're thrilled to hear that you found us to be the most affordable option in the city while still delivering quality and excellent service. Our team is dedicated to providing the best experience possible, and it’s wonderful to know you were satisfied from start to finish. If you ever need assistance again, don’t hesitate to reach out!
Thank you for your wonderful review, Terry! We’re so pleased to hear that you had great service and that our carpet layers exceeded your expectations. Your satisfaction means the world to us! If you have any further needs or questions, feel free to reach out anytime.
