Thank you for your fantastic review, Ismail! We're thrilled to be recognized as the best carpet shop around. Your support means a lot to us, and we’re excited to continue providing you with top-notch products and service. We look forward to welcoming you back soon!
“Selected a carpet and underlay recently for my stairs and landing. This was to include fitting. Although I worked out the size myself I did have a preliminary visit at home just to check my calculations. Thankfully they were pretty accurate!
A fitting date was agreed and I must say the crew were friendly and efficient and have done a very good job bearing in mind that I have winders and bullnoses at the bottom of the stairs. All debris was removed.
First class and would recommend. By the way price was very competitive.”
Thank you for your wonderful review, Mr Newman! We're delighted to hear that you were pleased with our carpet selection and that our team provided a thorough and efficient fitting service. It's great to know that our crew was able to handle your stairs with care. We appreciate your recommendation and your feedback on our competitive pricing. Looking forward to serving you again in the future!
Thank you so much for your kind words, Mrs Selig! We’re thrilled to hear that you found our selection to be extensive and that our staff made your experience enjoyable. Providing excellent customer service is our top priority, and your feedback inspires us to keep it up. We hope to see you again soon!
“Very friendly polite clean guys when I have carpets fitted
Always do an amazing job
I’ve been using this carpet shop for over 30 years
Well since they opened however long that’s been”
Thank you so much for your glowing review! We truly appreciate your loyalty over the past 30 years—it's wonderful to hear that you consistently have great experiences with our team. We'll continue to provide the friendly service and quality work that keeps you coming back. Looking forward to seeing you again soon!
“A very good company - Had a great range of carpets and good prices. When we eventually chose the carpet we wanted (four rolls) it was the right price and they got it into stock really quickly. There was a slight hiccup with the carriers but Umar at DCC kept on top of it and sorted it out to our satisfaction, with just in time delivery. I would highly recommend”
Thank you for the fantastic review, Niall! We're so glad to hear that you found our range of carpets and pricing to your satisfaction. We appreciate your understanding regarding the delivery hiccup and are thrilled that Umar could ensure everything was sorted out for you. Your recommendation means a lot to us, and we can’t wait to help you again in the future!
Thank you for the wonderful review! We're delighted to hear that you experienced amazing service and that our carpet fitter made a positive impression with their professionalism. Your feedback is truly appreciated and we love the room transformation. We look forward to assisting you again in the future!
“Very happy with the staff very polite had an old carpet which was discontinued and the gentleman who served me who I think was the boss sorted me right out with exactly what I needed. Will definitely use them again.”
Thank you for your fantastic review, T! We’re so pleased to hear that our team was able to assist you in finding exactly what you needed. Your kind words about our staff mean a lot to us. We look forward to welcoming you back for your next project!
Thank you for your amazing review! We're thrilled to hear that you had a great experience with our vinyl and that our delivery arrangements were smooth. It's always our goal to provide quality products at great prices. We appreciate your support and look forward to serving you again in the future!
Thank you so much for your wonderful review, BC&A! We're delighted to hear that you love our carpets and that our customer service has made a positive impression on you. Your support truly motivates us to keep delivering the best. We can't wait to assist you again in the future!
“I have used direct carpets for many years.
I don't shop any where else.
The owner is extremely helpful and very friendly.
His fitters are 1st class. I could not fault there work.
Very tidy throughout. Cleaning up each room they finished. They even helped moving furniture.
I recommend 100%. Good value for money.
Thankyou! My house looks amazing 👏”
Thank you so much for your fantastic review, Miss! We truly appreciate your loyalty over the years. It’s wonderful to hear you had a great experience with our team and that our fitters exceeded your expectations. We take pride in our work and always strive to keep your home tidy and welcoming. Your recommendation means a lot to us, and we're excited to hear and see that your house looks amazing! Thanks again for choosing Direct Carpet Centre!
Thank you so much for your wonderful review, Mrs Foster! We’re thrilled to hear that you had a great experience with our service. We can’t wait to welcome you back soon! Your support means a lot to us!
“Great choices, easy to use web-sight.
Ordered a fab design and it was true to picture. Very very pleased with quality. Delivered quickly.
Perfect transaction”
Thank you so much for your amazing review, Roger! We’re thrilled to hear that you found our website easy to navigate and that you're pleased with the design and quality of your carpet. It’s fantastic to know that the delivery met your expectations as well. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
“I had a very positive experince with Direct Carpet Centre. They did not have the carpet I have placed the order for, so they contacted me to offer a more expensive and better quality one for the same price. After sending me a sample, I agreed to the swap and received the carpet in 2 days. Amazing team, professional, always polite and ready to help. The carpet they recommended was indeeed the same colour as the one I chose initially, and very high quality, so I am very happy with the purchase. I highly reccomend this company, will buy again from them for my other rooms.”
Thank you so much for your kind words, Emese! We’re delighted to hear that you had a positive experience and that our team could assist you in finding the perfect carpet. Providing excellent service is a top priority for us, and it's wonderful to know that you appreciated our efforts. Your recommendation means the world to us, and we can’t wait to help you again with your other rooms!
Thank you for your fantastic review! We're thrilled to hear that you appreciated our communication and found our team to be helpful. It's great to know you're happy with the quality of your carpet. Your feedback is truly valued, and we look forward to serving you again in the future!
Thank you for your wonderful review, Nigel! We're so glad to hear that you found our company helpful for sourcing carpets and arranging delivery. Your feedback means a lot to us, and we appreciate your support! We hope to assist you again in the future!
“Very friendly and helpful. Did our new home in carpets and vinyl and we really happy. The fitters were also professional and polite. Definitely recommend.”
Thank you so much for your kind review, Ibrahim! We're delighted to hear that you had a positive experience with our team and that you’re happy with the carpets and vinyl in your new home. Our fitters strive to provide professional and polite service, so it’s wonderful to know they made a great impression. Your recommendation means a lot to us, and we can’t wait to help you again in the future!
Thank you so much for the fantastic review, Gary! We're delighted to hear that you've had great service with us in the past and that you chose to come back. Your satisfaction means everything to us, and we truly appreciate your loyalty. We look forward to serving you again soon!
Thank you so much for your fantastic review, Hash! We're thrilled to hear that you received excellent customer service and found exactly what you were looking for at a great price. Your satisfaction is our top priority, and it's rewarding to know we could meet your needs. We appreciate your kind words and hope to see you again soon!
Thank you so much for your wonderful review, Kate! And thanks for sharing images of the completed works, your new flooring looks great!
We're thrilled to hear that you found our quote competitive and that the installation date worked perfectly for you. Excellent communication is a top priority for us, so we appreciate you highlighting that. It's fantastic to know our fitters left such a positive impression with their courteous and efficient service. We truly value your feedback and look forward to serving you again!
“We have just had new flooring throughout our home & we are so impressed & happy we used these guys. They gave us different options for different rooms. They are genuine helpful & you feel they have an interest in your needs. The quality of the products are very good. I never leave a review but I feel they deserve recognition.”
Thank you so much for your amazing review, Richard! We’re absolutely thrilled to hear that you’re impressed with your new flooring and that our team was able to provide helpful options tailored to your needs. Your kind words about our product quality and service truly mean a lot to us. We appreciate you taking the time to share your experience, and we look forward to helping you again in the future!
