“I have had several headphones over the years and these are by far the best. the sound is so clear and the base is awesome. I go walking with them and the comfort is superb and also the noise reduction is great especially when flying. Nothing beats them”
“Been buying from these guys for a few months now never had a problem with delivery or the items purchased. Prices are as low as you will find and all the items have been perfect. Faultless service highly recommended”
“I purchased some airpods, they didn't work, so I returned them by post. After a month I have still not received my refund, nor are they responding to my emails. I received a response on here, but they just respond to reviews to make it look like they are going to sort out the problem, but in fact, they do not do anything! And instead, they just delete the reviews.”
Hi Vian ,
Thanks for taking the time to leave us this with you I'm sorry to hear that your refund has not yet been processed, please reach out to myself at sales@ discount-headphones.com for the attention of Paul and I will happily look into this for you.
Many thanks
DCH Customer Services
“I bought Airpods which were faulty, sent back to them for replacement on 31st march 22 they received on 2nd of April 22, since then I called them numerous time but never they answer their call left voice mail requested for call back no one yet called me , send then few email no courtesy to reply to emails. Not sue how I can get my refund or replacement as they not responding at all, this is extremely frustrating . I will never recommend anyone to purchase from this business as their Customer service extremely poor .. I would give them 0 rating if i had a chance .”
Hi Atiqul ,
Thanks for leaving your review, we are sorry to hear of your experience and that you have not yet received your replacement, please reach out to myself personally and I'll happily look into this for you I can be contacted at sales@disco-headphones.com for the attention of Paul.
Thanks
DCH Customer Services
“Dear Sir or Madam,
REFERENCE: https://www.discount-headphones.com/ 7580/280222/94 - air pods
I purchased a air pods from https://www.discount-headphones.com/. At the point of purchase I paid £67.00.
I bought this Item on March 1st, 2022, On March 12th, 2022 I sent an email regarding the faulty product that I received, and yet nobody responded to my emails.....I got really frustrated with their service and gave a negative review on their Facebook advertisement....my review was deleted from the comments, and the comment section for their ad was disabled. Somehow I got in touch with them through an online chat on their website and explained the issue with the product, they asked me to return the product and I did. I can see that the returned product was received by them, and yet no response...I need a refund, please. .
The Consumer Rights Act 2015 makes it an implied term of the contract I have with https://www.discount-headphones.com/ that goods be as described, fit for purpose and of satisfactory quality.
As you are in breach of contract and I've owned the product less than 6 years ago, I am within my statutory rights to ask for it to be replaced.
I await confirmation that you will provide the remedy set out above within 14 days of the date of this letter.
Yours faithfully,
Harinath Reddy”
