“I purchased a Smeg milk frother from the website. I was informed that this item wasn’t currently in stock but would be dispatched after Diss purchased it through Smeg direct. Everything went smoothly and I duly received my item safe and securely as promised. Great service and customer care Would recommend Diss to others”
“Delivery service terrible. Should have delivered on Friday only arrived today Tuesday. Try Amazon next time It was APC who put a note through our Door that said on FRIDAY to say they had tried to delivery ( Even though we were in the Garden). They asked us to confirm that we would be in in on Tuesday. We never resheduled YOU DID. Why did the driver not call us you had our phone number, We have a 35 Acres Garden so could have been anywhere”
“First time using DISS Ironworks, purchased a 110cm Bertazzoni cooker hood that I am delighted with. Friendly service, very efficient delivery to my remote location offshore in the North of Scotland, delivery costs were very reasonable. I will definately purchase from DISS again and am happy to recommend them.”
“The product was not available on time due to reasons beyond their control and Diss let me know straight away. They offered me a refund but I was happy to wait. They kept me updated throughout, again, checking I was OK given such a delay. The product when it arrived was exactly what I needed. So despite being delayed they did a great job of keeping me updated and informed.”
“Good range of products at competitive prices. Also offered free delivery and (fir a reasonable fee) took away my old cooker. I had a query during purchase that was dealt with very well, as was the whole ordering, confirmation, delivery and installation process. Would definitely use Diss again.”
“I have bought this as a present for my son. It is very good quality and was delivered very promptly. Liked the box and I think he will be well pleased with it. Many thanks”
