“Our local driver Michael, who completed the killawalla/tourmackeady route is Co Mayo is an excellent employee of DPD. He delivers my parcels(which is a lot as we just had new baby) and he always delivers on time, is so friendly, helpful and I have grown to know how reliable he is. He is great at his job, and should be recognized for the great service he provides. Thanks so much Michael đź‘Ź”
“Well my parcel 2as pick up in dublin on the 9th for delivery in Portugal. On the 25th no parcel orvemailntobsayvwhybit was delayed as I was told it would be here by 21st. Your customer agent insisted it hadn't been pick up 5 mins layer a driver from dpd delivered it ( he was very pleasant). Un like your staff else where. When I went to open saidvparcel I noticed it had sat in athlone for 5/6days. But none of your agents could find it. I'm very sorry to say but I will not use this company again”
“Absoute disaster of service. supposed to be an international service and when yu contact customer care they tell you to ring Netherlands yourself to have updates.. A joke! so you are expected to speak Deutch..Promised to be delivered within 4 days and took 6 days.”
“I can not understand the bad reviews for DPD, all I can say is, Karen from our Sligo depot, and any other driver such as John etc, is great, friendly, courtesy and always on time. DPD is the only courier that delivers to me, that emails and texts me the day of delivery to let me know the one hour window they will be delivering. Can not complain about DPD. 5 stars so far. James Clarke.”
“DPD picked up a turbo from cork to be delivered Thursday to Donegal and now Friday evening of a bank holiday weekend I have not RECIVED IT WILL BE NOW TUESDAY
THIS IS 6 DAYS LATER”
“This company is the absolute worst , I have redirected my parcel in the "hope" of retrieving it , but it still is "trying" my address , I do not receive, emails or phone calls , have sat in hse for 3 days waiting on them , you cannot speak to one human and the bot service is terrible , absolute worst delivery company I have ever used”
“This is most probably the most useless courier company in the world........... the live chat is by far the most useless people i have ever dealt with (uptal). called and spoke to people delivery was promised nothing happened . called next day was told it was incorrectly routed same as previous 2 days. how can not one person fix a small issues like that??? will never ever recommend or use them for myself .”
“The absolute worst delivery service. Customer service don't bother to reply. The regular delivery driver went from non stop ringing our doorbell without giving us any time to answer to now not even bothering to knock or ring the door bell, just throwing our items in the bin. Absolute disgrace. Opened the door one day and box obviously thrown down all the items were smashed, a different driver delivered replaced items again, handed the box to me not one thing broken!!”
“My recent experience with dpd was horrible, the driver couldn't find me home, so he just decided to leave my package on the hall where anybody could pick it up and just signed for it.
When I ve raised the issue with Dpd, the driver decided to come to my house and argue me, insisting that he did his job and that is my fault for not being home, he said that his job was to deliver the package, doesn't matter if is dropped somewhere where is not safe. Once again thank you very much Mr T Moriarty, avoid this gentleman at all cost !”
“Yet again - failure
Yet again, failure by DPD
Parcel was left on the wall of our home on the lane. This
is the 3rd time now in 6 months with deliveries either not being delivered, collecting our parcels from a pick up point in a shop because the driver can not be bothered to deliver to us, and now this.
There was plenty of other place the parcel could be put, but left on a wall - on a lane !!. I know there is Covid around, but not the Black Death. Gate was not locked, and additionally 2 large sheds which are open and not locked. The parcel value was 420 euro.
It is a game of Russian Roulette with this company whether you will get you items.”
“Horrible experience altogether, kept saying they will deliver but lied saying they phoned me but couldn't contact me, pure lies. never got my delivery.
Avoid at all cost.”
“James the delivery driver on my route in Carrickaboy provides a brilliant service to me. He is always punctual very friendly and communication with him is very good. Excellent service”
“Parcel from UK to Ireland returned to UK with sticker on it 'could not be released from customs facility' the customs documents in the envelope attached to the parcel hadn't even been opened.”
“PLEASE AVOID THIS COMPANY!!!
2 of DPD staff members came to collect two bags from my husband in UK, to be shipped to me on the 3rd of March 2021, postage costed ÂŁ36 each, two days after, DPD contacted me to pay custom duty on the two bags, 90 euro in total, which was paid Monday the 8th, One of the bags arrived on Saturday the 13th, up till now, i have not yet received my second bag, I have been in contact with DPD on the northside, they referred me to the head office, I have spoken to different people each time I ring the head office, from Tara, Meghan, Robbie etc,,,,,, I have requested to speak to the Manager, up till now, no one has said anything meaningful or contacted me as to the whereabouts of my bag, HELP! I need my bag PLEASE!!!!!”
“I had two deliveries from Quickcorp this week. Thanks so much to the DPD drivers Keith and Sean both arrived on time, kind and ready to help. I am pleasantly surprised.”
