DutchGrown Reviews

Name: DutchGrown
Address: 9 Chiou Street, Nicosia
Rating: 4.76

4.8 Rating 1,598 Reviews

95 %

of reviewers recommend DutchGrown

Company Reviews

Metrics

4.8

Based on 1,598 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

DutchGrown 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered four amaryllis, which arrived in October, with instructions that we could store them in a cool place till we were ready to plan them, so as to get them to bloom when we wished. We were aiming for Christmas so we got them out to plant on 10th November. We found that two had already grown long stalks and flower buds, while in storage, inside their plastic bags, so they were badly distorted. We have had to tie them to poles and one is already flowering, two days after planting. We emailed to inform them and ask them to in future give better instructions for storage (e.g. to take them bulbs out of the bags and to check them for growth) but the reply was dismissive. It's a shame. We spent a lot to get good bulbs and we have now got two plants that will be over well before Christmas, and no indication that the company really cares about customers or the plants themselves.”

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Posted 4 months ago

“The quality was poor but the speed of delivery and refund was good.”

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Posted 4 months ago

“My allium bulbs were dreadful in each pack of four two large and two tiny little things, can you contact me on 07973190146 or tebradley@hotmail.co.uk please”

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Posted 4 months ago

“Disappointed the packaging wasn't recyclable, most bulb sellers these days offer more sustainable packaging.”

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Posted 5 months ago

“Small bulbs compared with other bulb suppliers.”

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Posted 5 months ago

“Got sent wrong colour flowers.”

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Posted 8 months ago

“Although I was not able to plant the bulbs I ordered immediately, few have flourished. I doubt that I will order again”

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Posted 9 months ago

“This was the first time ordering from this company, I brought Echinacea Tweety and Echinacea Irresistable both had a good root system, one shoot and were package well and delivered within the specified time. However niether have shown any sign of life since planting and we are now 1 day away from June 2024. It's unfortunate i was looking forward to seeing their true beauty. I will now have to order from another company.”

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Posted 9 months ago

“Bought 6 tubers all looked viable, planted them in 3 litre pots to start them off, so far one had grown, the rest lay useless.”

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Posted 10 months ago

Dear Andrew, We're sorry to hear that you are disappointed with some of your order. Please send an email to info@dutchgrown.co.uk and we will be happy to help you.

Posted 9 months ago

“All but one of my bare root lupins were no good dried up soggy or non-existent”

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Posted 10 months ago

“Only 3of the 5 bare root plants I bought have grown So disappointed.”

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Posted 10 months ago

“One of the plants look dead not happy”

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Posted 10 months ago

“Tubers arrived with every one of them having tubers broken away from the stem . Not confident they will grow well ☹️☹️☹️”

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Posted 10 months ago

“I was disappointed that the lupin was completely dead on arrival”

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Posted 10 months ago

“About 40% of bare root plants received and planted this spring have shown any growth. Disappointed!”

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Posted 10 months ago

“Was sent bulbs that i didn't order and didn't get the bulbs I ordered, I checked my original order to check that it wasn't me that had made the mistake but my order was as I thought it should be. Very disappointed.”

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Posted 10 months ago

“I ordered 6 dahlia tubers. At the moment only 4 have produced any shoots. The other two seem not to be viable. This is very disappointing as they are not cheap plants and frankly I expected better from your company”

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Posted 10 months ago

“Ordered Astrantias, geraniums . All arrived, the tiniest scraps of roots imaginable. Potted up and growing on. It will be along time before I can plant them out. A couple are already beginning to die back. Very disappointed.”

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Posted 10 months ago

“Hello the bulbs grew well the roots you sent where poor and not many survived”

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Posted 10 months ago

“Arrived quick and easy. Quality of plant's looks poor but maybe I'm wrong and they will survive.”

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Posted 10 months ago

DutchGrown is rated 4.8 based on 1,598 reviews