“Good pricing, could improve on the post sales communication as far as earlier tracking information, but generally happy with them and would use them again.”
“A great priced item. After numerous days waiting, I emailed customer services. They informed me they were waiting for delivery. Apart from the delay, that I was not aware of at the point of sale! A great service”
“Good customer service no issues. Coat is not really suitable for winter weather it's more autumn and spring material. Always loved the brand Mountain equipment though so I'm happy with the purchase. Thanks.”
“I ordered two items and waited almost a month as one of them had to be ordered from overseas but when I placed an order, it was available. I phoned them up and the staff on the phone was helpful. Now I just received my order, I am very happy with the quality of the products.”
“Boots Arrived in good condition Had to speak to someone about a return and they were very helpful. Unfortunately had to pay for return and email on despatch note was not up to date, hence why they didn't respond initially, until I called them.”
“Well I think this review is for a Rab downpour eco coat. I wouldn't know because the review request doesn't say and I bought lots of camping stuff from different vendors. The coat is great and the delivery was OK. I think I used the economy option so it took 3 days ish. The review request is for a purchase I made three weeks ago. That's too long to expect me to remember precise details. Trust pilot need to act quicker. Satisfied with purchase, Trust pilot, not so much.”
“Ordered a rucksack at a great price. Quick despatch. Delivery delayed by Royal Mail, contacted e-outdoor & they responded very quickly & got it sorted. Packaging could have been a bit more substantial. Looks like the plastic bag it was in had been against something very hot as it had melted. Fortunately contents appear undamaged.”
“Can't fault E-Outdoor, good choice, easy to navigate website and good communication. It's just a shame they use Royal Mail. Every time a company uses Royal Mail's 'Tracked 48hrs' service, it always takes a minimum of 96hrs to be delivered.”
