“Door did not fit, needed shaving down. Holes in panels where edges of tongue broken off. one end panel had seven holes . Not enough felt suppled. Key did not work from outside due to badly aligned key hole. Some nails driven in at an angle and heads left protruding. Poor quality control.”
“I bought a 6 x 4 overlap apex shed for my son’s garden via Elbec Garden Buildings which offered the best price. Ordering was straightforward through the company website and I could select my delivery date. The shed was delivered on the day arranged. Tim the delivery driver was helpful and friendly providing me with plenty of notice of his arrival time. I was very pleased with the quality of the shed and it was straightforward to assemble but as the instructions state you do need a second person to assist. We were also pleased with the appearance of the shed when complete. The only negative is that the plastic windows are quite flimsy and one blew out on a windy day. I have had to reinforce the edging to prevent this happening again. With hindsight I would opt for the windowless version which would fine for this size of shed and would be more secure.”
“I ordered three planters. They didn’t arrive on the day they should have despite me phoning to check as I was going away. I requested them that they weren’t delivered. So they have been delivered whilst I was away to an empty property and left at the front of my house in full view of the road. That would be ok if it wasn’t for the fact that I have three backs, two sides one front and no base's. Can’t make planters out of that. However they won’t refund until the planters are back in the warehouse and despite not being contacted for delivery they won’t collect without speaking to me. I am on holiday with no phone. I just want them to be collected and have a refund. They are at the front of my house in view of the road. If I had bought them elsewhere I don’t believe I would have had this issue.”
“Easy to order. Very good communication. Delivered a little earlier than said, but that wasn't a problem. Have yet to put the playhouse together, but so far so good.”
“great quality Shed and very easy to assemble.This will last for years to come we are very happy and if we decide to buy a larger one to make into a playroom we will defanatley buy from you.
AA*****”
“Excellent purchase, and extremely satisfied, however, I was one part missing, the lift above the windows but I was able to fabricate using spare timber included in the package”
“Very pleased with the way this garden building has turned out. I constructed this myself. Very good instructions. Makes a nice view in the garden A1*****”
“The order process was simle and the goods arrived on the day/date booked. However there wasnt a follow up email confiming the time/date of delivery. Fortunately I had help to unload the shipment as the driver/delivery person did not have the equipment to unload the full pallet.”
“Generally good build quality but a number of the supplied fittings were too short. Found some instructions were lacking. A number of the panels had holes and nails missing the batons. Large gaps in the joints between roof panels”
