“Well I didn't think we would have to fill in so many holes from wood knots and loose ones. Mainly to keep wasps from nesting. We decided to use a wood preserver stain as it was very orange. Glad we did as it blends in more. Then decided to waterproof the floor for extra protection. Even though my husband made a concrete base from scratch to make it more stable. The roofing is like a thick roll of sandpaper. It ripped very easily. We will have to patch up during the summer. But at least it's waterproof for now. I suppose you get what you pay for.”
“Customer service from both Elbec and Palram were good. Replacement panels were arranged with a short delivery time.
Palram Canopia Skylight shed had faulty manufactured side panels that could not be used for the assembly.
Thank you to Customer Services.
Replacement panels arranged quickly.”
“Reasonable product for the price, a few minor defects several holes needed filling where knots had fallen out, rear gable out of shape and tongue and groove split in one place on rear section.”
“Reasonable product for the price but a few minor faults, several holes had to be filled where knots had fallen out, rear gable out of shape and tongue and groove split in one place on rear section.”
“Had a piece damaged… then the whole front missing, still waiting for part to be delivered and reinstalled, so at present unable to review… hoping the product isn’t more damaged after being later on top of each other for nearly 2 weeks”
“The service from Elbec was great, delivery on time with a very helpful driver. The reason for only 3 stars was the log store was definitely on the flimsy side and probably not worth the price. The floor had to be substantially strengthened. Also the back and the roof apex I put a support in.”
“A great value for money shed which arrived on time and was quickly unloaded by the driver.
It is now being used as a safe and secure the chicken house for our 6 spoilt chickens !”
Dear Mr Andrew,
We're thrilled to hear that you had an excellent experience with us!
Thank you for your kind words about our product quality, speedy delivery, and communication.
Customer satisfaction is our top priority, and we're glad we could meet your expectations.
Best wishes,
elbec garden buildings
“Avoid at all cost i have beteen 15 and 25 photos of very bad workmanship.
They offered to replace some pices, id have to wait 2 weeks have alot merchinery
under a gazbo, it wasnt an option so i had to have it built.
we even had to cut the plastic for the windows, they were that far out of square
AVOID AVOID AVOID”
“A really good product that looks superb now completed & painted. Very pleased with the product which looks far better in the garden than a conventional greenhouse. Instructions for assembly could have been more detailed & there was one 70mm screw missing from the pack but fortunately i had one in my toolbox.”
Dear Mr David,
It's great to hear that you're pleased with your new product and that it looks superb in your garden!
Your feedback about the assembly instructions is duly noted, and we'll strive to improve them for future customers.
We apologise for the missing screw and are glad to hear that you were able to find a replacement.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best wishes,
elbec garden buildings
