“Prompt service overall and delivery was on time despite being in appaling weather conditions. Driver polite and helpful.Good quality product for price.”
“I bought this little shed to store my garden hand tools. It's excellent value for money, the quality is adequate for what I want and the ordering could not be easier. It was delivered when I asked and the driver was friendly and helpful, even to pointing out some minor damage before I saw it. I was offered the choice of ordering a replacement part, but it was not necessary. I would certainly recommend this company.”
“Your driver was very helpful, placed the goods close to the back entrance of my property, he was very cheerful and made my day a little brighter, he was punctual with the delivery time and despite being busy had time to talk with me for a minute or so, thank you, please pass my thanks to your driver.”
“The building was easy to erect as metal sheds go, mostly on my own. The drawings being reasonably easy to follow. The door bolts are very flimsy and security is very poor without modifications.”
“The shed is exactly what I wanted at a quarter of the price I was quoted locally, albeit probably not such good quality, but as it's guaranteed for 10 years that wasn't really a problem. We put it up in an afternoon & the instructions were quite clear - the only thing we changed were the roofing felt nails as they were too small to be of much use. It has rained torrentially since & I'm pleased to say there's only been a couple of tiny leaks from the window which is not surprising as we've had gale force winds as well! All in all, well worth the money and Elbec were easy to deal with and delivered exactly when I wanted. Would definitely recommend.”
“Delivery went to plan despite the surprise snow on delivery day! Really appreciated the driver locating the parts into the rear garden for us (I had anticipated having to do this myself - there was a lot of shed to be delivered). The shed is up and looks great. We are really pleased (just wish it would stop raining so we could complete the finishing touches and enjoy the space :))”
“Good communication . Polite team . Was not happy with quality of product and many issues . Phoned but no action taken very dissapointed but can’t fault polite staff”
“Smooth ordering and delivery which was timely and well communicated. We paid for a 7x7 Dutch barn shed and also paid for it to be treated in preservative at a total cost of more than £1200, good value but certainly still a lot of money to us. The shed arrived and the first thing we noticed was that the preservative was still tacky as we unloaded the shed sections. The driver said that this was because it was still being painted as it was being loaded for delivery. Some pieces were well stuck together and pulled the preservative off of some of the pieces when we pulled them apart. I had to purchase more preservative at additional cost to rectify. During assembly we had a big issue with the corner sections not pulling together as they were very bowed even though we assembled the shed within 24 hours of delivery. We ended up bolting the sections together as their was no way the supplied screws were ever going to achieve this. We had two roof bearers missing (one was broken through a knot in the wood but had still been painted in preservative and sent even though it was in two pieces??) I had to go to my local timber yard and get replacements at my own cost. The roofing felt was like paper and tore when you moved it, I ended up replacing this along with the supplied glass which was again very thin and brittle. (I didn’t feel happy leaving in the supplied glass as the kids go into the shed and I was concerned about safety) All in all, not a great product or assembly experience, in my opinion the quality is best described as cheap. A shame because with better quality materials and a few more quid on the asking price it could have been so much better. I did not feedback to elbec at the time and have only been prompted to leave this review after receiving a follow up email from elbec asking me to leave feedback some 3 months after delivery. I did not contact elbec as be honest I didn’t want to have to wait for redelivery of faulty parts mid build and to be honest if a company is happy to send out such a poor quality product, I don’t really want anything further to do with them as they will not be getting any further business from me.”
