Fine Food Specialist Ltd. Reviews

Name: Fine Food Specialist Ltd.
Address: Unit 337, Distribution Block B, New Covent Garden Market, London, London Borough of Merton
Rating: 4.68

4.7 Rating 352 Reviews

91 %

of reviewers recommend Fine Food Specialist Ltd.

4.7

Based on 352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email

Visit Website

Phone:

02076272553

Email:

drogo@finefoodspecialist.co.uk

Location:

Unit 337, Distribution Block B,
New Covent Garden Market,
London
London Borough of Merton
SW8 5EQ

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Fine Food Specialist Ltd. 5 star review on 18th March 2024

Bogdan Tauteanu

Fine Food Specialist Ltd. 5 star review on 17th February 2024

Jocelyne

Fine Food Specialist Ltd. 2 star review on 1st January 2024

Archie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely supply of high quality food which is hard to find in the local shops.”

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Posted 1 year ago

Wonderful to read your 5 star review on the timely supply of high-quality food which is hard to find in shops, thank you for taking the time to do this. We look forward to your next orders with us :)

Posted 1 year ago

“Your poultry and foie gras pâté is PERFECT, and the fact that it keeps well in the fridge a bonus.”

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Posted 1 year ago

A huge thank you for your wonderful 5 Star review! We are thrilled that you have mentioned that our poultry and foie gras pate is PERFECT! This is what we strive for at Fine Food Specialist, having happy customers like you 100% of the time. We look forward to your next order with us :)

Posted 1 year ago

“Just brilliant. Excellent customer service, packing - reliable, meat - delicious. I'll buy again. Thank you. Highly recommended!”

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Posted 1 year ago

This is music to our ears, thank you for your 5-Star review and for taking the time to write this. We are so thrilled that everything was 100% and delicious. This is what we are always striving for at Fine Food Specialist to make our customers this happy every time. We look forward to your next orders with us :)

Posted 1 year ago

“Ordering on website was quick and easy Meat was good but I was disappointed upon delivery as the meat was thawed out on arrival due the ice packs use melting to bags of liquid and not being that cold, I was expecting gel ice packs to be used as they stay frozen for longer, considering the price of the order, Somewhat hesitant to reorder”

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Posted 1 year ago

Thank you for your review. We're thrilled that the wagyu was good but sorry to hear that it had thawed on arrival. We try our best to package our products with frozen ice packs/ gel packs and dry ice. Occasionally due to either delays with the courier company or hot weather, some items may arrived thawed. If this is the case, as a general rule, if it's cold to touch like items in your fridge you can safely re freeze it without any problems. In future if you have any concerns please reach out to us.

Posted 1 year ago

“I was very pleased with the flavour of the peaches! out of this world but some of them were a little over ripe. The mirabelles were in good condition but lacking a little of their true flavour. The black carrots really lacked flavour. Black (or purple) carrots are normally very sweet.”

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Posted 1 year ago

Thank you for taking your time to review us :) We're so thrilled that the flavours of the peaches were out of this world but sorry to hear some of the mirabelles and black carrots were lacking flavour for you.

Posted 1 year ago

“Awesome company - beautiful food and excellent customer service.”

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Posted 1 year ago

What a joy to read your kind words, thank you so much for your 5 star review. We are always striving for excellence and happy customers at Fine Food Specialist, we are so thrilled that you are another one of them. We look forward to your next orders with us :)

Posted 1 year ago

“My first order did not disappoint. The higher quality is evident to me although this is my first purchase and I am not a professional although what I cook is varied and I cook every day from scratch. I am very choosy about the quality of my food sources so will pay more for it. Finally, I had a query that was answered promptly and delivery was exemplary. Definitely would recommend FFSpecialist.”

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Posted 1 year ago

What a joy to read your 5 Star review, this is exactly what we aspire to at Fine Food Specialist, to have happy customers 100% of the time. Thank you so much for taking the time to do this. We are thrilled that our excellent quality was evident and that our customer service and delivery were exemplary. We look forward to your next orders with us :)

Posted 1 year ago

“Order delivery on time, although items were starting to defrost Hoping the item will be OK when needed. Item was porcini mushrooms.”

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Posted 1 year ago

Thank you for taking the time to review us, we are so pleased that your delivery was on time. We're sorry to hear that your items were slightly de-thawed, please rest assure that it's perfectly safe to re-freeze items that are cold to touch like items in your fridge. We do hope you enjoy the porcini mushrooms when you're ready to consume them.

Posted 1 year ago

“Not happy the steak I bought for husband birthday meal was spoiled as the vacuum seal had gone Not in considering the price I paid Won’t be buying again”

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Posted 1 year ago

We're so sorry to read your review. Please note that because the vacuum seal has come undone during transit it does not mean in any way that your meat has been spoiled. I can see from the images that the bag is still in tact without holes and that your meat is still frozen. Having the seal come undone would not have spoiled the meat. This does happen occasionally in transit due to the product being 'bounced' around by our carrier. I really hope you were still able to enjoy the wagyu chuck dever steak.

Posted 1 year ago

“Great product range quick response, great delivery”

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Posted 1 year ago

Thank you so much for your 5 star review, we are so thrilled that everything went accordingly. We look forward to your next orders with us :)

Posted 1 year ago

“Arrived well packed with only one broken tartlet. Very good pastry for canapés.”

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Posted 1 year ago

“Could not find Artichokes in any Supermarket! Well done Fine Food, ordered and delivered very quickly Large and delicious pack of three! Know where to go in future for hard to find foods..”

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Posted 1 year ago

“Ordered for a present, son seems very pleased with it. Arrived very quickly.”

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Posted 1 year ago

Wonderful to read your 5 star review, thank you for taking the time to do this. We are thrilled your son enjoyed his truffle treats. We look forward to your future orders with us :)

Posted 1 year ago

“Great Leg of Pork cooked up so well and the taste was Fantastic 10/10 I would recommend to all.”

Fine Food Specialist Ltd. 5 star review on 11th August 2023

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Posted 1 year ago

Oh WOW! Your image of your pork roast is making me salivate. It looks incredible. Thank you so much for your wonderful 5 star review and for taking the time to write and post this image. We are so thrilled that everything went to plan and that your meal was a 10/10. We look forward to your next orders with us :)

Posted 1 year ago

“I ordered snails and some fresh fois gras. Both came packaged really well with cool packaging that was suitable. The quality of the products is amazing. Can’t wait to try more products. The follow up emails and material to help on any questions or use the products is also a bonus and well put together. Highly recommend.”

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Posted 1 year ago

A joy to read your 5 star review, we are so thrilled to hear that the quality of our products were amazing and your order was well packaged. Thank you for taking your time to review us and to highly recommend us. We look forward to your future orders with us :)

Posted 1 year ago

“Very impressed with this company. Very easy to place the order and it arrive 2 days later.”

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Posted 1 year ago

Music to our ears, this is exactly what we strive for at Fine Food Specialist, to make our customers this happy 100% of the time. Thank you so much for taking your time to review us. We look forward to your next orders with us :)

Posted 1 year ago

“Great product”

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Posted 1 year ago

“Great service and great shipping.”

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Posted 1 year ago

“Bland and no flavour, would not buy again.”

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Posted 1 year ago

Oh no what a shame to read this, as this is one of our best selling products. The white peach nectar has a delicate yet rich flavour which works beautifully in Bellini cocktails. Being a white peach nectar the flavour is not as sweet tasting as a normal orange fleshed peach which may be what you were expecting.

Posted 1 year ago

“absolut perfect, like allways”

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Posted 1 year ago

Fine Food Specialist Ltd. is rated 4.7 based on 352 reviews