Fine Food Specialist Ltd. Reviews

Name: Fine Food Specialist Ltd.
Address: Unit 337, Distribution Block B, New Covent Garden Market, London, London Borough of Merton
Rating: 4.68

4.7 Rating 352 Reviews

91 %

of reviewers recommend Fine Food Specialist Ltd.

4.7

Based on 352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email

Visit Website

Phone:

02076272553

Email:

drogo@finefoodspecialist.co.uk

Location:

Unit 337, Distribution Block B,
New Covent Garden Market,
London
London Borough of Merton
SW8 5EQ

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Fine Food Specialist Ltd. 5 star review on 18th March 2024

Bogdan Tauteanu

Fine Food Specialist Ltd. 5 star review on 17th February 2024

Jocelyne

Fine Food Specialist Ltd. 2 star review on 1st January 2024

Archie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolut fantastic service, love it”

Helpful Report

Posted 1 year ago

Music to our ears reading your wonderful 5-Star review, thank you for taking the time to do this for us. We look forward to your next orders with us :)

Posted 1 year ago

“Wide range of absolutely beautiful products, easy to navigate website and an A+ delivery agent. Highly recommended.”

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Posted 1 year ago

An absolute joy reading your 5-Star review on our wide range of beautiful products and easy-to-navigate website. We are so thrilled that you would highly recommend us too. Thank you for taking your time to review us. We look forward to your next orders with us :)

Posted 1 year ago

“Wonderful and unique products in perfect condition are swiftly delivered. The only issue is that many of the items only come in large quantities and therefore prohibit my purchasing. For example, 500 gr of galangal is a bit too much for the home cook. I understand these are catering quantities that professionals buy. Lovely customer service.”

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Posted 1 year ago

Thank you for your 5-Star review and for taking the time to write this. We are thrilled that you find our products unique and wonderful and that they were swiftly delivered to you in perfect condition :) I have also fed back your comments to our team regarding the portion sizes.

Posted 1 year ago

“I found the girl who took my telephone order to be extremely helpful My parcel arrived when I was told it would I have already eaten one tin of the caviar, simply delicious!! Thank you”

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Posted 1 year ago

A joy to read your 5-Star review. We are thrilled to read that our customer service was friendly and helpful. That everything in your package arrived in good time and your caviar was delicious! This is exactly what we strive for at Fine Food Specialist, for happy customers like you 100% of the time. We look forward to your next orders with us :)

Posted 1 year ago

“Great delicious food promptly dispatched . Only criticism is the use of polystyrene containers .”

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Posted 1 year ago

Thank you for your 5 - Star review. We are so thrilled that you found the delivery to be prompt and your products delicious! This is exactly what we love to read :) Thank you also for your feedback on our containers. We are currently sourcing for an alternative eco friendly method. Due to the nature of our products we haven't been able to find anything as comparable as polystyrene to keep our goods frozen for a few days. However we are on a mission to find a solution and have been in talks with a couple of companies. We are hoping by the second half of next year to have a solution.

Posted 1 year ago

“Delivery service was good and come on time but the product was very poor. They was all rotten at the bottom of the punnet, very poor quality”

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Posted 1 year ago

Oh dear, we are so sorry to read your review. We ask our customers to reach out to us via email support@finefoodspecialist.co.uk if there are issues with your order as we like to resolve them swiftly. We're sorry that your micro herbs arrived in a poor condition. Please send us photographs and we can resend or refund these.

Posted 1 year ago

“Amazing service. Thank you for sending my parcel very fast. Very good quality”

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Posted 1 year ago

Music to our ears reading your 5-Star review! Thank you for taking the time to do this. We are so pleased that everything was top notch for you and look forward to your next orders with us :)

Posted 1 year ago

“Products are good but website was glitchy and customer service was slow.”

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Posted 1 year ago

Ahh we are so sorry that our site was experiencing some technical issues last week and we were short staffed in our customer services. Hopefully your next experience with us will be a better one. We are thrilled that you found our products to be good.

Posted 1 year ago

“Ordered our second batch of frozen Foie Gras from Fine Food Specialist. Arrived on time and packed to perfection. Delicious.”

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Posted 1 year ago

Wonderful to read your 5-Star review. We are thrilled that your Foie Gras arrived on time and was packed to perfection and was delicious- hooray! This is exactly what we aspire to at Fine Food Specialist, happy customers 100% of the time. We look forward to your next orders with us :)

Posted 1 year ago

“Outstanding quality and great service!!”

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Posted 1 year ago

“Thank you for the good quality frozen purees. They arrived completely unthawed.”

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Posted 1 year ago

Wonderful to read your 5-Star review on our good quality frozen items, thank you for taking your time to review us. We look forward to your next orders with us :)

Posted 1 year ago

“Tsar fillet of smoked salmon, arrived on time, beautifully packaged and was greatly enjoyed”

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Posted 1 year ago

A joy to read your 5-Star review. We are so thrilled to read that everything arrived as expected and the tsar salmon was greatly enjoyed. This is one of our favourites, it's so buttery and melt in the mouth deliciousness! We look forward to your next orders with us :)

Posted 1 year ago

“Great service, we were kept informed of every step up to delivery. Product spot on, as described on the website. Thank you.”

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Posted 1 year ago

Wonderful to read your 5-Star review. Thank you so much for taking the time to write this. We are so thrilled that everything was spot on and the service was good. We look forward to your future orders with us :)

Posted 1 year ago

“The service is great but the item I got sent was pathetic! So unbelievably small and so expensive for such a small quantity. Shocking really”

Helpful Report

Posted 1 year ago

We're sorry you found our mini canapé, one bite, hot dog rolls to be too small. These are specifically made for canapés and for people to eat it in one mouthful. We specify that these are 5.5cm by 2.5cm in the title and product description.

Posted 1 year ago

“Easy to use , order and fast and efficient delivery”

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Posted 1 year ago

Music to our ears reading this wonderful 5-star review. Thank you for taking the time to do this. We are thrilled that everything was top notch! We look forward to your next orders with us :)

Posted 1 year ago

“Very considerate of customers, and fast delivery. Product was very carefully wrapped. No damage. Very satisfied with the product as well. Thankyou.”

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Posted 1 year ago

A joy to read your 5-Star review on our very considerate customer service and fast delivery. We are thrilled that everything arrived in good order and as expected. This is what we always strive for at Fine Food Specialist, for happy customers like you 100% of the time. We look forward to your next orders with us :)

Posted 1 year ago

“Excellent service and delivery”

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Posted 1 year ago

Wonderful to read your 5-Star review, thank you so much for taking your time to do this. We are thrilled everything was as expected and that you received excellent service, this is what we are always aspiring to as a company. We look forward to your next orders with us :)

Posted 1 year ago

“High end restaurant produce available online to the budding home chef. Brilliant idea twinned with a brilliant delivery service 👏🏻👏🏻👏🏻”

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Posted 1 year ago

Music to our ears reading your glowing 5-star review. This is EXACTLY what we aspire to at Fine Food Specialist, to have happy customers like you 100% of the time. We are so happy to read that you agree that our products are all high-end restaurant standards and are perfect for the budding home chef. We look forward to your next orders with us :)

Posted 1 year ago

“Superb quality great service and deliver Thank you”

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Posted 1 year ago

Thank you for your wonderful 5-Star review. We are so thrilled that everything was tip-top, including our superb quality, great service and delivery! We look forward to your next orders with us :)

Posted 1 year ago

“Easy to navigate website, and superfast delivery. The product was absolutely perfect, super fresh and very well packaged.”

Helpful Report

Posted 1 year ago

Music to our ears reading your 5-Star review on our easy-to-navigate website, super fast delivery and perfect products. Thank you so much for taking the time to write this We are always striving to make our customers as happy as you. We look forward to your future orders with us :)

Posted 1 year ago

Fine Food Specialist Ltd. is rated 4.7 based on 352 reviews