GiftRound Reviews

Name: GiftRound
Address: 49 Castleview Drive, Bridge of Allan, Stirling, Stirling
Rating: 4.90

4.9 Rating 112 Reviews

98 %

of reviewers recommend GiftRound

Company Reviews

Metrics

Info

4.9

Based on 112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Starting using GiftRound during lockdown as a PA in a large company it was an easy to use on line service. Easy to set up and manage with 1st class customer service. I have now been using it for the past 3 years with for all sorts of occasions. The service is perfect does everything you need as if you were still in the office”

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Posted 1 year ago

Ros, thank you so much for giving GiftRound a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you have found our service easy to use and manage. Your words about our first-class customer service make us proud, and we are delighted to have been able to assist you over the past 3 years. It's fantastic to know that GiftRound has been a useful tool for all sorts of occasions and makes them inclusive regardless of where people are working. We strive to provide a perfect service that meets all your needs, whether you're in the office or working remotely, and your continued support means so much to us.

Posted 11 months ago

“A brilliant idea! We did a collection for the teachers at our school and it's so much better than the teachers receiving 30 candles or boxes of chocolates. They can buy what they want or need with the vouchers, or splash out on a meal. It was so easy to set up, manage and process once the collection was completed. A lovely touch to have all the comments sent to you too. I called to ask some questions and they were so prompt and helpful. Highly recommend this for collections for any occasion!”

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Posted 1 year ago

Sophia, we are thrilled to hear that GiftRound was able to provide a great alternative to traditional gifts for the teachers at your school. We are glad that the setup and management process were easy for you and that you enjoyed receiving comments from contributors. Our team is always here to assist you with any inquiries or concerns, and we are delighted to have been prompt and helpful when you reached out to us. Once again, thank you for your glowing review and recommendation. We sincerely appreciate your support!

Posted 9 months ago

“We use Giftround for all our office collections – from special birthdays to weddings. It so easy to set up a collection, for colleagues to make a donation and to make the final purchase from their great range of vouchers and gifts. All our lucky recipients have loved getting their online vouchers. The friendly support team are always on hand to offer advice and guidance. Great product and great service.”

Helpful Report

Posted 1 year ago

Howard, thank you so much for your incredible 5-star rating of GiftRound! We sincerely appreciate your feedback and are thrilled to hear that our platform has become a go-to solution for your office collections, from special birthdays to weddings. Thank you for using GiftRound and for taking the time to share your positive experience. We truly appreciate your support.

Posted 9 months ago

“GiftRound is an amazing place which helps to organise presents and cards in an effective, easy way for a group of people - with the option of adding your message at the same place as you contribute to the collection (across the country or the world). Additionally, their customer service is kind, quick and helpful, sorting my issues within a short time and keeping me informed all the way through. Can't recommend them enough high, I'm grateful for their service and for simplifying organise presents for others. Thank you!”

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Posted 1 year ago

Thank you so much for your incredible 5-star review of GiftRound! We are absolutely thrilled to hear about your positive experience with our platform. GiftRound aims to provide an amazing place for users to effortlessly organise presents and cards with a group of people, no matter the distance. We believe in the power of connecting loved ones through heartfelt contributions and messages, and we are delighted to hear that you found our service effective and easy to use. Thank you for using GiftRound!

Posted 11 months ago

“This service is so fantastic for doing office collections for birthdays leaving etc. It is so easy to set up and don't need to do messy bank details as each person can contribute then you can buy a voucher for loads of places. I made a mistake with my email and they sorted it within 10 mins!! Amazing service. Highly recommend!”

Helpful Report

Posted 1 year ago

Susan, thank you so much for your wonderful 5-star rating of GiftRound! We are thrilled to hear that you found our service fantastic for office collections. We completely agree that GiftRound eliminates the hassle of dealing with messy bank details. We're glad we were able to assist you promptly when you encountered an issue with your email, and we appreciate your kind words about our amazing service. Once again, thank you for highly recommending GiftRound! We value your support and look forward to serving you again in the future.

Posted 9 months ago

“Im happy to recommend GiftRound to family and friends. I needed support, related to an error I had made; the team were very quick and professional as they helped rectify the matter, swiftly, and professionally. I was reassured, happy and will return as a user.”

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Posted 1 year ago

Thank you so much, Stella, for giving GiftRound a 5-star rating! We are thrilled to hear that you had such a positive experience with our team. We are always here to provide quick and professional support, and we're glad we could help rectify the error swiftly and to your satisfaction. Your recommendation means a lot to us, and we're delighted to have you as a satisfied user. Looking forward to serving you again in the future!

Posted 9 months ago

“I was particularly impressed with the customer support. Staff were able to get back to me quickly and during the weekend. Very helpful!”

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Posted 1 year ago

Thank you for your 5-star rating of GiftRound, Matthew. I'm glad that you were particularly impressed with the customer support and that the staff were able to get back to you quickly and during the weekend. We're always happy to help, so thank you for recognising our team's efforts!

Posted 1 year ago

“Giftround is the perfect platform for company collections, for all occasions. Especially now the majority of people work from home. It's easy to navigate and the customer service team is great.”

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Posted 1 year ago

Thank you for your excellent 5 star review, Caroline! We are glad that you find our platform easy to navigate and that the customer service team is helpful. We are thrilled that you enjoyed your GiftRound experience and we hope to see you again!

Posted 1 year ago

“My colleagues used giftround for my leaving collection. However, the voucher got lost in transit but the support team was so helpful in resolving the issue. Claire was very friendly and prompt in responding to my call and emails. Thank you for your excellent service.”

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Posted 1 year ago

Thank you for your wonderful review, Yomi! We are so glad to hear that GiftRound provided such an easy and helpful solution to your query. It is feedback like this that encourages us to continue striving for the best service for our customers. Thank you for your support and we hope to see you at GIftRound again soon!

Posted 1 year ago

“GiftRounds customer service is great, I had a query and it was resolved very quickly and with a satisfactory outcome. Ordering a card and gift card was also very easy. I will definitely use them again!”

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Posted 1 year ago

Thank you, Louise, for your five-star rating! We are so pleased to hear that our customer service was great and that your query was resolved quickly for you. We truly appreciate your review and we hope to see you at GiftRound again soon!

Posted 1 year ago

“the customer service is fantastic. Claire went above and beyond to help me with my order and make sure our gift recipient got the best possible options.”

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Posted 1 year ago

Thank you very much for your wonderful 5-star rating, Debra! We are so glad to hear that the customer service was fantastic and that Claire was able to provide the best possible options for the gift recipient. We really appreciate your feedback and hope you come back to GiftRound in the future.

Posted 1 year ago

“This was such an easy and safe way to collect for my son’s teachers. I even needed to change the way the vouchers had been split and the company did this so quickly! Absolutely excellent.”

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Posted 1 year ago

Thank you so much for your 5 star rating of GiftRound, Beth! We are glad to hear that this was an easy and safe way to collect for your son's teachers and that our support team was able to quickly make the changes you needed. We appreciate your kind words and are happy that we could make your experience a great one.

Posted 1 year ago

“easy process, lots of gifts choice and excellent support”

Helpful Report

Posted 1 year ago

Thank you Jacqueline for the 5-star rating of GiftRound! We appreciate your kind words and are glad to hear that you found our gift buying process easy, the variety of gift choices plentiful, and our customer support to be excellent. Thank you again for your excellent review of GiftRound!

Posted 1 year ago

“Parents at our school often use Giftround for teachers gifts . It’s so easy to use . And the cash option is helpful as it gives you choices . recently when I had an issue transferring a voucher to a teacher the help team could not have been more efficient . They sorted everything super quickly despite a crackly line . Highly recommend”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of GiftRound and your kind words—it is wonderful to know that our help team could not have been more efficient! We're thrilled that so many parents at your school use GiftRound for teachers' gifts. It's wonderful to hear that you had a positive experience with our help team. It means a lot to us that you feel you can highly recommend GiftRound and we hope you have many more positive experiences with GiftRound.

Posted 1 year ago

“Really good way of creating a collection and everyone contributing can add a little message. The support team are friendly and helped resolve my issue quickly. Happy with service received and would highly recommend using this website.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of GiftRound. We are glad that you found GiftRound to be a great way to group collect for a gift. We are also happy to hear that our support team was able to assist you quickly and that you are satisfied with the service you received. We are delighted to hear that you would recommend our website to others and we appreciate your feedback!

Posted 1 year ago

“Very positive experience of using GiftRound. I needed to use Customer service and the updates and resolution was super. Huge thanks to Claire”

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Posted 1 year ago

Thanks Karen for the fantastic 5-star rating for GiftRound! We're so glad to hear that your experience with GiftRound was very positive and that you were satisfied with the customer service support you received. We hope to see you at GiftRound again soon!

Posted 1 year ago

“I've recently used GiftRound to gather donations from colleagues who are scattered across the UK for a leaving present for a colleague. It was so easy to set up the GiftRound account and to start collecting the money. Rather than purchasing a voucher, we decided we would draw down the money so we could purchase a gift. Unfortunately, I ran into issues when I uploaded a scanned image of my driving licence, needed for ID. The images were blurred and I received a standard response explaining this. However, when I went back in to try and upload a photo of said licence, I couldn't work out how to do it. So, I contacted the Customer Support team and the service I had from them was excellent!! I got a really quick response to my initial email, and they were really efficient in getting the problem sorted, including simple step-by-step instructions for what I needed to do next. I would definitely use them again and am very grateful for how they dealt with me.”

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Posted 1 year ago

Thank you so much Rebecca for your 5-star rating of GiftRound. I'm so glad to hear that you had a good experience and found our customer service to be excellent! I am so pleased that GiftRound was able to help you group collect for a gift with ease. We hope to see you at GiftRound again soon!

Posted 1 year ago

“Thank you for all your help.”

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Posted 1 year ago

Thank you so much for your 5-star rating of GiftRound! We are glad to hear you enjoyed your GiftRound experience and we hope to see you at GiftRound again soon!

Posted 1 year ago

“Giftround is a perfect way of doing an online collection for multiple uses. Their customer service is very quick to respond, and wouldn't hesitate to use them again. Thank you”

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Posted 1 year ago

Thank you Cheryl for your 5-star rating of GiftRound! We are glad that you find GiftRound the perfect way to group collect for a gift. Thank you for your support and we hope to see you at GiftRound again soon!

Posted 1 year ago

“Very pleased with the quick response from Claire solving the issue”

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Posted 1 year ago

Thank you so much, Carol, for giving us a 5 star rating! We are so glad to hear that you had a great experience with us and we hope to see you at GiftRound again soon!

Posted 1 year ago

GiftRound is rated 4.9 based on 112 reviews