GiftRound Reviews

Name: GiftRound
Address: 49 Castleview Drive, Bridge of Allan, Stirling, Stirling
Rating: 4.90

4.9 Rating 112 Reviews

98 %

of reviewers recommend GiftRound

Company Reviews

Metrics

Info

4.9

Based on 112 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first experience with GiftRound was very positive. It was easy to use and easy to share the link and therefore collect contributions and messages. I had to contact customer services when Royal Mail were late delivering the card/voucher and they were very responsive and not at fault (Royal Mail had a delay it would seem). The GiftRound experience was far less time consuming that the traditional way of doing a card and collection in an office environment. I appreciate the time it saved!”

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Posted 1 year ago

Thank you so much for your fantastic review, Roisin! I'm glad you had a positive experience with GiftRound! It was lovely to hear that the GiftRound website was effortless and saved you time. Your feedback is very much appreciated and we hope to see you at GiftRound again soon!

Posted 1 year ago

“I've used this a few times. It's a great way to sort out a card and gift. Not totally user friendly site, but support is fast, courteous and helpful. There is a gift voucher that can be used at all of the shops listed not one, which is good. It would be good if they could provide a free e-card with comments and the voucher. At present you have to buy a paper card for £5, or email the comments in a pdf.”

Helpful Report

Posted 1 year ago

Thank you for your positive 4-star rating of GiftRound, Jonathan! I'm glad to hear that you have used GiftRound a few times and that it has helped you to group collect for gifts with ease. The suggestion to provide a free eGreeting Card with comments is a great one, and we will make sure to take it into consideration. Comments can currently be downloaded for free by the GiftRound organiser and are also sent to them when they end their GiftRound collection. We hope to see you at GiftRound again soon Jonathan!

Posted 1 year ago

“I had one small issue and emailed the helpline, the response was quick and very helpful. Put my mind at rest.”

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Posted 1 year ago

Thank you so much for your 5 star rating of GiftRound Julie! Our team takes pride in providing excellent customer service and I'm glad that we were able to put your mind at rest. Thank you! We hope to see you at GiftRound again soon!

Posted 1 year ago

“We used GiftRound to arrange a retirement collection for an employee and with hybrid working, this was a simple and convenient way for people to contribute and comment. The guidance on setting up a page was very simple.”

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Posted 1 year ago

Thank you Ann for your review of GiftRound! We are so pleased you enjoyed GiftRound's convenience and user friendliness. We are thrilled to have helped make the collection for a retiring employee special and memorable. We hope to see you at GiftRound again soon!

Posted 1 year ago

“Really easy and simple process and brilliant friendly customer support when needed! Thank you.”

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Posted 1 year ago

Thank you so much for the 5 star rating! We are happy to hear that you found GiftRound really simple and that you spoke to our friendly customer service team when needed. We pride ourselves on providing great customer service and it's great to hear that it exceeded your expectations. Thank you again! We hope to see you at GiftRound again soon!

Posted 1 year ago

“Quick and easy to use, with a great selection of outlets for purchasing a gift.”

Helpful Report

Posted 1 year ago

Thank you for your glowing 5-star review of GiftRound! We are very happy to hear GiftRound helped you group collect for a gift with ease and convenience. We hope to see you at GiftRound again soon!

Posted 1 year ago

“First time using GiftRound and it's been a super easy process! Had an issue with uploading my ID but the support team was super prompt and helpful! They sorted out my issue within an hour and were really lovely to work with.”

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Posted 1 year ago

Thank you Bindy, you've made the GiftRound team smile! As a small business we really appreciate the time you took to leave a review and we are delighted our team was able to help you. We hope to see you at GiftRound again!

Posted 1 year ago

“Easy to use and also a fun+useful platform for sending greeting cards (especially in the office). I had an issue (which was my fault) and contacted customer service. They replied promptly and resolved my issue within one email.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of GiftRound! We highly value our customers and are committed to providing them with the best service possible. Thank you for your positive feedback! We hope to see you at GiftRound again soon!

Posted 1 year ago

“I used this service and found it a very good way to get monies collected for a colleagues gift. Its easy to use. I had a problem with the colleague leaving the firm before the girftcard was sent to his email and Claire kindly got it re-directed to his new email, so after care was excellent also. Will be using it again in the future. Thanks Carolyn”

Helpful Report

Posted 1 year ago

Thank you Carolyn for your brilliant 5 star rating of GiftRound! We are delighted GiftRound allowed you to group collect for a collaegue's gift easily and securely. We hope to see you at GiftRound again soon!

Posted 1 year ago

“Very quick response to my enquiry. Realy pleased.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star review! We are so pleased that you were happy with our quick response to your enquiry. We strive to provide the best customer service possible and are so grateful for your kind words. We hope to see you at GiftRound again soon!

Posted 1 year ago

“The GiftRound service is so easy to use and is a great help when working remotely. Giftround provide excellent customer service, with a very quick response time.”

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Posted 1 year ago

Thank you so much for the 5 star rating! We're delighted to hear that you have had such a positive experience with GiftRound. We hope to see you at GiftRound again soon!

Posted 1 year ago

“The GiftRound service works very well and will definitely continue to use it. Very impressed with their support and responsiveness.”

Helpful Report

Posted 1 year ago

Thank you, Damien, for your kind review and 5 star rating of GiftRound. We are absolutely thrilled to hear how well our service works for you, and appreciate your positive feedback regarding our support and responsiveness. We hope to see you at GiftRound again soon!

Posted 1 year ago

“I wasn't keen on using any online platform for our leaving collections but GiftRound is easy to use and their support team is brilliant.”

Helpful Report

Posted 1 year ago

Thank you for your 5-star rating of GiftRound! We really appreciate your positive review, especially given your initial hesitation to try an online platform. We genuinely value your feedback; it's always encouraging when our customers are happy using our service and our support team also strives to be of great help so thank you for recognising that! We hope to see you at GiftRound again soon!

Posted 1 year ago

“Fixed my issue straight away, great customer service.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating and for your kind words about our customer service! We are glad to hear that our support team was able to help you resolve your issue quickly. We look forward to seeing you again at GiftRound!

Posted 1 year ago

“The help desk was very efficient when I had a query relating to the purchase of a gift card. Overall I found the service very easy to use and it is a very effective way of collecting donations for staff occasions that requires no handling of cash.”

Helpful Report

Posted 1 year ago

Thanks for your 5-star rating! We really appreciate your review and it's great to hear from our customers that our platform is an effective tool for collecting donations without handling cash. Thank you again for your feedback! We hope to see you at GiftRound again soon!

Posted 1 year ago

“I've used giftround a few times now. It is a brilliant service with exceptional customer service. There are range of options to choose from, when the gift needs to be transferred. Kudos to the entire team for building such a great product.”

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Posted 1 year ago

Thank you Abhi for sharing your experience with us! We are happy to hear that you have been using GiftRound and find it to be a brilliant service with exceptional customer service - what a review! We are delighted to know that we have been able to create a product that you love and appreciate! We hope to see you at GiftRound again soon!

Posted 1 year ago

“This platform is really easy to use. I had a couple of questions and the customer support team are very quick with really helpful responses.”

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Posted 1 year ago

Thank you so much for your 5-star rating of GiftRound, Helen! I'm glad you found the platform easy and straightforward to use. It's great to hear that our customer support team was quick to respond to your queries with helpful answers. We hope to see you at GiftRound again soon!

Posted 1 year ago

“GiftRound is brilliant! Not only is it quick, and simple to use - there is a huge variety of gifts available, so there is something to suit everybody! In addition to the above, when I made a mistake and almost lost the voucher, Claire from the GiftRound team was able to retrieve the voucher very quickly and was incredibly helpful, friendly and professional! I will definitely be using GiftRound again as well as recommending it to family, friends and colleagues!”

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Posted 1 year ago

Thank you so much Sue for your glowing 5 star rating! We are really glad to hear that GiftRound is a fast, simple solution for you to group collect for gifts. We’re thrilled that you’ll use us again and recommend us to your family, friends and colleagues! We hope to see you at GiftRound again soon!

Posted 1 year ago

“This is a very good service. Needed to arrange a gift for a colleague where people contributing were globally dispersed. Worked a treat.”

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Posted 1 year ago

Thank you very much, Randeep, for your 5 star rating of GiftRound. I'm so happy to hear GiftRound helped colleagues in various countries celebrate together and show they care! We hope to see you at GiftRound again soon!

Posted 1 year ago

“I found GiftRound so easy to set up for a colleagues wedding gift collection. I particularly like that there’s an option for people to contribute and comment or comment only. There was also a very quick turn around for purchasing and receiving the e-gift voucher (by email) and the congratulations card with all the comments (by post). Highly recommended and lovely company to deal with. Thank you!”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words about GiftRound! We are really delighted to hear that you found GiftRound so easy to set up and that it allowed you to group collect for gifts with ease. We hope to see you at GiftRound again soon!

Posted 1 year ago

GiftRound is rated 4.9 based on 112 reviews