Graham & Green Ltd Reviews

Name: Graham & Green Ltd
Address: 92 Walcot Street, Bath, Somerset
Rating: 4.83

4.8 Rating 4,819 Reviews

96 %

of reviewers recommend Graham & Green Ltd

Company Reviews

Metrics

Info

4.8

Based on 4,819 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Graham & Green Ltd:

An independent family company proudly continuing the legacy for 50 years. In 1974, Antonia Graham opened the doors of Graham and Green’s first store in London’s bohemian Notting Hill. Since then, the family-run independent brand has become synonymous with eclectic furniture, hand-picked homeware and unique gifts sourced from artisans across the globe. With a mission to share the pieces that inspire them on their travels, husband and wife duo Jamie and Lou Graham passionately continue the legacy of 50 years to bring carefully curated designs to the modern home. Today, Graham and Green has four stores across London and the South West alongside a growing online business.

Visit Website

Phone:

01225418200

Email:

mailorder@grahamandgreen.co.uk

Graham & Green Ltd 5 star review on 17th November 2024

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I saw the Teddy stool in a magazine and thought it would look good in my house. And I was right. It was delivered promptly. The stool is beautifully made. The cover is lovely and soft. It will fit right in with my house upgrade. I am a 70 year old woman whose husband died two years ago. I am in the process of rearranging the house after nearly 50 years of marriage. Softening some of the masculine edges. Your stool fits right in”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave us a fantastic 5-star rating! We are thrilled to hear that you are happy with your experience at Graham & Green. We are delighted to know that the Teddy stool caught your attention and exceeded your expectations. It's great to hear that it was delivered promptly and that you find it beautifully made. We take great pride in ensuring the craftsmanship of our products, and your kind words truly mean a lot to us. We understand the importance of creating a cozy and welcoming atmosphere in your home, especially during a time of transition. We are honored to be a part of your house upgrade and to have our stool fitting in perfectly. If there is anything else we can assist you with, please don't hesitate to reach out. We sincerely value your support and hope to serve you again in the future. Warm regards, G&G

Posted 1 month ago

“The service received was excellent as was the product. Thank You!”

Helpful Report

Posted 1 month ago

Thank you for taking the time to give us a kind review. We are very glad to hear that you are a fan of Graham and Green and that you had such a positive shopping experience with us. Best wishes, G&G

Posted 1 month ago

“Every year I buy the most beautiful Christmas decorations, always well made, unique and gorgeous :)”

Helpful Report

Posted 1 month ago

Thank you so much, Sima, for your glowing 5-star rating of Graham & Green Ltd! We are thrilled to hear that you have been enjoying our Christmas decorations year after year. We take great pride in curating a range of well-made, unique, and absolutely gorgeous ornaments to make your holiday season truly special. Your support means the world to us, and we look forward to serving you again soon. Happy decorating! 🎄

Posted 1 month ago

“Beautiful mirror. Great service.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to give us a kind review. We are very glad to hear that you are a fan of Graham and Green and that you had such a positive shopping experience with us. Best wishes, G&G

Posted 1 month ago

“I bought one of the sacred heart hanging mirrors for a gift and it was absolutely beautiful. I intend to put a couple of them on my Christmas list. Always fast delivery too.”

Helpful Report

Posted 1 month ago

Thank you so much for your fabulous 5-star rating of Graham & Green. We truly appreciate your support and are thrilled to hear that you found the sacred heart hanging mirror to be absolutely beautiful. It makes us especially happy to know that you are considering putting a couple of them on your Christmas list. We take pride in our fast delivery service and are delighted that it has met your expectations. Thank you for choosing Graham & Green. We look forward to serving you again in the future! Best regards, G&G

Posted 1 month ago

“Lovely chairs. Great fabric. Perfect 👌”

Graham & Green Ltd 5 star review on 12th October 2024

Helpful Report

Posted 1 month ago

Thank you for your review! We really appreciate you taking the time to write kind words about your order. The chair looks great! Best wishes, G&G

Posted 1 month ago

“I bought the cream sherpa blanket for my living room, the two sided colours are great and the blanket seems a good quality. I would have liked a bigger size but it is adequate. A bit more expensive than I wanted to pay but overall I'm happy with it and of ot washes well I will probably purchase another one.”

Helpful Report

Posted 1 month ago

Thank you for your review! We really appreciate you taking the time to write kind words about your order. Best wishes, G&G

Posted 1 month ago

“I bought these chairs after sitting on them at a friend’s house. Since they have arrived, so many friends have commented on how lovely & comfy they are. Delivery was easy & quick & the drivers unpacked them, placed them in the room & took away the packaging. Excellent service all round & two stunning armchairs that we will use for years to come.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful 5 star rating of Graham & Green. We truly appreciate your kind words and are thrilled to hear that you are enjoying your new chairs. We take pride in curating products that not only look stunning but also provide utmost comfort. We are glad that our delivery service met your expectations, making the process easy and convenient for you. Our team always ensures to handle the unpacking, placement, and removal of packaging, leaving you with a stress-free experience. Thank you once again for your excellent review and for choosing Graham & Green. We are delighted to have provided you with two stunning armchairs that you will cherish for years to come. If you ever need assistance in the future, please do not hesitate to reach out to us. Best regards, G&G

Posted 1 month ago

“I purchased a lamp. On arrival one piece didn't fit as I thought it should. I contacted the customer service team who couldn't have been more helpful and arranged for the new piece to be delivered. On arrival it fitted but the lamp just wasn't right for what I wanted. My fault, nothing to do with the product. I again contacted Lisa in customer service who couldn't have been more helpful and arranged for the now 2 parcels to be returned. The best customer service I have experienced in a long time. I will definitely be shopping with you again. Thank you.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review. We are very pleased to hear you found our Customer Service Team to be helpful and will pass this feedback on to the team. Best wishes, G&G

Posted 1 month ago

“I ordered 3 different pairs of tea light holders. They are really pretty and different. One arrived broken and they instantly sent a replacement and asked me to dispose of the broken item carefully. I thought this was a lovely touch. We're all enjoying our purchases!”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful 5-star rating of Graham & Green. We truly appreciate your kind review and are delighted to hear that you are enjoying your purchases. We are sorry that one of the tea light holders arrived broken but are glad that our team was able to quickly send you a replacement. Thank you once again for your support and for choosing Graham & Green. We look forward to serving you again soon! Best wishes, G&G

Posted 1 month ago

“I am so pleased with my unusual tissue box. It is heavy and beautifully decorated. I am a psychotherapist and I bought it for my treatment room as therapy can prove emotional.”

Helpful Report

Posted 1 month ago

Thank you so much for your exceptional 5-star rating! We truly appreciate your kind feedback on your shopping experience with Graham & Green. We're delighted to know that you are pleased with your recent purchase. Once again, thank you for your support and for sharing your positive experience. Feel free to reach out to us if you need any further assistance. We look forward to serving you again in the future. Warm regards, G&G

Posted 1 month ago

“I absolutely love Graham and Green . If I could buy everything I would . From gorgeous soft furnishings to quirky storage eg Percy Pelican and decorated tin can pencil pots . Everything is a just that little bit different and frequently makes me smile. My new battery operated light is just right for a small newly placed sideboard without any electric sockets near by , the new delicate ceramic dish/ ornamental piece sits perfectly next to the new light . Love them .”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic 5-star rating of Graham & Green. We truly appreciate your glowing review and we're thrilled to hear that you absolutely love our products. It's wonderful to know that our wide range of gorgeous soft furnishings and quirky storage options have made such a positive impression on you. We strive to provide items that are unique and add that extra touch of charm to your home, so it's gratifying to hear that they frequently make you smile. Thank you once again for your wonderful review and for choosing Graham & Green! We look forward to continuing to bring you unique and delightful products in the future. Warm regards, G&G

Posted 1 month ago

“Great quality furniture and amazing customer service and delivery”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave us a five-star rating! We are thrilled to hear that you had a positive experience with Graham & Green. We take great pride in providing great quality furniture and ensuring amazing customer service and delivery. It's wonderful to know that we have met your expectations in all aspects. Your kind words truly mean a lot to us, and we appreciate your support. Warm regards, G&G

Posted 1 month ago

“Great company that sells unusual and quirky home goods. Delivery has always been prompt.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful five-star rating and your kind words about our company, Graham & Green. We truly appreciate your feedback and are thrilled to hear that you find our home goods unusual and quirky. At Graham & Green, we take pride in offering unique and distinctive products to help our customers create a truly one-of-a-kind home. It's fantastic to know that our selection has resonated with you. We also greatly appreciate your mention of our prompt delivery service. Timely delivery is always a priority for us, as we want to ensure that our customers receive their purchases quickly and hassle-free. Thank you once again for taking the time to share your experience. We look forward to serving you again in the future. Best regards, G&G

Posted 1 month ago

“Loved the lamp stand. Arrived very quickly and was perfectly packed.”

Helpful Report

Posted 1 month ago

Thank you for your excellent review. We’re very pleased to hear your order arrived beautifully packaged. We will pass on the feedback to our Warehouse Team. Best wishes, G&G

Posted 1 month ago

“Love this padded roll up mattress. I bough it for a layer on top of a divan bed. Lovely and plush and a guest mattress in its own right. Do not hesitate to buy this!”

Graham & Green Ltd 5 star review on 10th October 2024

Helpful Report

Posted 1 month ago

Thank you so much for your amazing 5-star rating of Graham & Green! We truly appreciate your kind words and support. We're thrilled to hear that you love our padded roll up mattress and find it to be lovely, plush, and perfect as a guest mattress. It looks great! Your recommendation means the world to us. If you ever need anything else, don't hesitate to reach out. Best wishes, G&G

Posted 1 month ago

“Delighted with my tem arrived well packaged and all intact. Looks lovely. Very pleased with my purchase.”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you so much for your review! We hope to serving you again in the future. Best wishes, G&G Team

Posted 1 month ago

“Throws that I ordered were originally out of stock, but I was notified as soon as they were back in stock. Love the product especially with discount!”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you for your kind words. We are delighted that you were able to get the throw you wanted! Hope to see you again soon. Best wishes, G&G Team

Posted 1 month ago

“Great service , beautiful high quality products.”

Helpful Report

Posted 1 month ago

Hi Rachel, Thank you so much, we are so happy that you had a nice experience shopping with us! We hope to welcome you again very soon. Best wishes, G&G Team

Posted 1 month ago

“We have brought items from Graham & Green on a few occasions over the last couple of years and always been pleased with the quality and service.”

Helpful Report

Posted 1 month ago

Hi, Thank you so much! We are delighted to hear, it's always a pleasure. We hope to welcome you again soon. Best wishes, G&G Team

Posted 1 month ago

Graham & Green Ltd is rated 4.8 based on 4,819 reviews