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Graham & Green Ltd Reviews

4.8 Rating 4,183 Reviews

96 %

of reviewers recommend Graham & Green Ltd

Company Reviews

4.8

Based on 4,183 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Graham & Green Ltd:

An independent family company proudly continuing the legacy for 50 years. In 1974, Antonia Graham opened the doors of Graham and Green’s first store in London’s bohemian Notting Hill. Since then, the family-run independent brand has become synonymous with eclectic furniture, hand-picked homeware and unique gifts sourced from artisans across the globe. With a mission to share the pieces that inspire them on their travels, husband and wife duo Jamie and Lou Graham passionately continue the legacy of 50 years to bring carefully curated designs to the modern home. Today, Graham and Green has four stores across London and the South West alongside a growing online business.

Visit Website

Phone:

01225418200

Email:

mailorder@grahamandgreen.co.uk

Graham & Green Ltd 5 star review on 27th June 2024

Graham & Green Ltd 5 star review on 26th June 2024

Graham & Green Ltd 5 star review on 18th June 2024

Graham & Green Ltd 5 star review on 17th June 2024

Graham & Green Ltd 5 star review on 17th June 2024

Graham & Green Ltd 5 star review on 17th June 2024

Graham & Green Ltd 5 star review on 17th June 2024

38

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the photo frame as a gift for my cousin. Parcelforce delivered to her when she was at home but they did not ring the bell or knock and just took the parcel to her local post office leaving no card as to where it was. Your Oliver did a very good job tracing where the parcel was and keeping me informed. But I had to do two visits to her local post office before the parcel was released to me. I had to take TWO passport or driving lic3nce IDs ( hers and mine). She is a young mum with babies so I didn’t want her to have the bother of going to the Post office herself when it was my gift. So a very nice and loving act turned into a real pain. She loves the gift.”

Posted 2 years ago

“Really solid and well made. Cast a nice ceiling pattern and crests a warm glow. I would have gone to 5 stars but one light of the two I bought is discoloured and has what appears to be rust”

Posted 2 years ago

“Great ,I was very happy with my gift it suits my friend just right and is lovely. Well made and beautiful. It was fabulously packaged so it didn't break on the way being delivered which I was worried about, So a great company.”

Posted 2 years ago

“Love my chairs, ordered on line, great customer service, Oliver was very helpful which was appreciated and an asset to G &G. Ash (delivery company) we’re professional and helpful. Good updates for delivery.”

Posted 2 years ago

“Stylish range of homeware items you can't find elsewhere and super fast delivery.”

Posted 2 years ago

“I would have given a 5 star however the original item I ordered online wasn’t particularly well packaged and therefore was smashed in transit. The customer service was fantastic and a replacement item was sent out immediately, this time really well packaged. A really good quality item, would definitely use again.”

Posted 2 years ago

“Beautiful lamp shade; made well with excellent materials. The blue colour is vibrant and the gold inner gives the light bulb a glow - warming the room!”

Posted 3 years ago

“Superb customer service. I made an error on my order by not applying a discount code and forgetting to add a product to my basket. A real person at the end of the phone with no queue. The cushions are nice but the quality of the velvet is not as good as I’d imagined but the colours are fab and they brighten up kitchen chairs and cheer me up.”

Posted 3 years ago

“I love the look of my chair beautiful little item”

Posted 3 years ago

“On time delivery and well packaged. Lush velvet and gold interior.”

Posted 3 years ago

“Beautiful glasses! Order some cocktail glasses for a birthday present. Delivery was very quick but unfortunately the glasses weren’t wrapped well and one was broken. Customer service were very helpful and efficient and dispatched a replacement as soon as one was in stock. This time the glass was wrapped extremely well. I would definitely order again.”

Posted 3 years ago

“Lovely shape and size, the gold colour is slightly more bronze than I expected but not a deal breaker”

Posted 3 years ago

“Although in principal I am pleased with my purchase from Graham & Green, I am extremely disappointed to find, on unpacking the sofa, I have been sent 2 x left corners! On phoning to report the error, the telephone assistant, despite appearing to be helpful, at no time offered me an apology for the error, and total inconvenience. I have now had to re pack the whole sofa, await collection, and then I will wait again for a re delivery of the replacement. I’m almost certainly looking at another month, or more, before this situation gets resolved! I cannot fault the delivery company though, polite, friendly and on time. Hopefully, I will ultimately love the new patio furniture.”

Posted 3 years ago

“Lovely cushions - would have given 5 stars if all in natural fibres. But very comfortable and jolly looking.”

Posted 3 years ago

“Lovely colourful glasses from Pols Potten. I have given them 4 stars as I had thought they would be larger. I have the the Peony glasses from the same company and expected them to be the same size. The service and delivery from Graham and Green was first class.”

Posted 3 years ago

“I bought a velvet footstool, although beautiful it did not suit the space, so I returned it. I had no problems in purchasing online it came quickly and was packaged well and returning it was also easy and stress free.”

Posted 3 years ago

“Excellent - well pleased.”

Posted 3 years ago

“I ordered a large velvet cushion which arrived damaged. Graham and Green responded swiftly, despatching a replacement with no demands to return the faulty cushion - a gesture I really appreciate. The new cushion is lovely and I will return for further purchases.”

Posted 3 years ago

“Speedy delivery - loved the product - the only thing I would improve is using a service that allows you to name a safe place to leave parcel so don't have to be in.”

Posted 3 years ago

“I love the products - one item of several wasn't included in my package but when I emailed to ask about it there was a quick and efficient response and was sent out without delay. Very happy with all the items I bought”

Posted 3 years ago

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Graham & Green Ltd is rated 4.8 based on 4,183 reviews