Harlow Timber Group Reviews

Name: Harlow Timber Group
Address: 22 Hathern Rd, Long Whatton, Leicestershire
Rating: 4.61

4.6 Rating 999 Reviews

90 %

of reviewers recommend Harlow Timber Group

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About Harlow Timber Group:

At Harlow we offer a wide range of timber and associated products both through our network of branches and online for delivery nationwide. We also have timber manufacturing and engineered timber solutions and cater for both retail and trade customers from DIY projects to national house builder requirements.

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Phone:

01509 274198

Email:

websales@harlowbros.co.uk

Location:

22 Hathern Rd,
Long Whatton
Leicestershire
LE12 5DE

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Harlow Timber Group 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and prompt delivery 👌”

Helpful Report

Posted 4 months ago

“Great price, fantastic quality timber, excellent delivery, definitely will be buying again, thank you.”

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Posted 4 months ago

“Really happy to have discovered Harlow for my timber needs. Straight forward selection/ordering process and scheduled delivery on the day without any dramas. Really great quality wood and I'd have absolutely no hesitation in recommending/buying from again!”

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Posted 4 months ago

“I bought some oak veneered ply and some poplar ply. Clear info on stock and pick up availability and product was there when I arrived. Oak was great. One issue: I originally ordered Birch ply however, I was advised that the stock they had was 'not good' and that the poplar was a good alternative - I followed the advice, however, poplar, apart from being ply and quite light, is in no way a replacement for birch: it will not sand to a smooth finish, it sucks up stain and oil like a very dry sponge and it warps. I finished my intended product I will likely do it again with some birch.”

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Posted 4 months ago

“Boards received in good time and order.”

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Posted 4 months ago

“Missed the original delivery date, however were extremely helpful in arranging for following day, with a £25 off my order as a goodwill gesture. Very pleased with the service”

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Posted 4 months ago

“The Hinckley branch is very helpful and welcoming. The choice of materials and cutting services is brilliant.”

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Posted 4 months ago

“Ordered the wood, arrived promptly and as described.”

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Posted 4 months ago

“Good quality product, promt delivery. Will use again.”

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Posted 4 months ago

“Good Quality wood, was delivered when they said it was going to be delivered”

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Posted 4 months ago

“Ordered online then went to collect the timber but was told the item was out of stock. Why does the website place the order and take payment when there’s no stock.”

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Posted 4 months ago

Good afternoon Thank you for ordering from Harlow Timber. We are sorry to hear there was an issue with your order. However if you contact us on our published email address: websales@harlowbros.co.uk our customer service team is on hand to deal with any issues, queries and concerns you have regarding an order. The team will be in touch to assist you rectify this issue. Thanks and take care Richard Harlow Timber Group

Posted 4 months ago

“The timber supplied was excellent. My only small gripe is that the item you need may not be at your local branch, so it has to be sent from another, incurring a not insignificant delivery charge (which was the case for me), or a long journey to fetch it.”

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Posted 4 months ago

“Good quality wood at a reasonable price. Easy collection.”

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Posted 4 months ago

“Cut exactly to size and good quality wood”

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Posted 4 months ago

“Great company to deal with, very helpfull even if your not in the trade”

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Posted 4 months ago

“Great customer service from order to delivery.”

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Posted 4 months ago

“Fence panels good. I ordered 7 but one is a lot darker than the others which is a shame. It would have also been good to have a rough time estimate or times of delivery like 8am - 8pm.”

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Posted 4 months ago

“great help to sort out what timber i needed to fit holes that was cut into my cladding below the gunnels needed to match pattern already there and i needed it posting as not able to get to a depot .... lucky it was only needed for patching up old speaker holes cut by last owners .... why ? god knows !!! the plant of wood came in 2.5 mtrs lenghts so to help them with cheaper postage i said cut it in half which will make post easier ... the stuff i got was full od knots and bits missing around them ... i suppose they was looking to sell that bit of wood for ages ??? still job done now and the bad bits will go in wood burner on a winters day !”

Helpful Report

Posted 4 months ago

Good afternoon Thank you for ordering from Harlow Timber. We are sorry to hear there was an issue with your order. We were unaware of the problem, however if you contact us on our published email address: websales@harlowbros.co.uk our customer service team is on hand to deal with any issues, queries and concerns you have regarding an order. The team will be in touch to assist you rectify this issue. Thanks and take care Richard Harlow Timber Group

Posted 4 months ago

“All items delivered promptly with no problems”

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Posted 4 months ago

“Good quality timber products”

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Posted 4 months ago

Harlow Timber Group is rated 4.6 based on 999 reviews