Harlow Timber Group Reviews

Name: Harlow Timber Group
Address: 22 Hathern Rd, Long Whatton, Leicestershire
Rating: 4.61

4.6 Rating 1,000 Reviews

90 %

of reviewers recommend Harlow Timber Group

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About Harlow Timber Group:

At Harlow we offer a wide range of timber and associated products both through our network of branches and online for delivery nationwide. We also have timber manufacturing and engineered timber solutions and cater for both retail and trade customers from DIY projects to national house builder requirements.

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Phone:

01509 274198

Email:

websales@harlowbros.co.uk

Location:

22 Hathern Rd,
Long Whatton
Leicestershire
LE12 5DE

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Harlow Timber Group 5 star review on 17th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service from Harlow Timber Group!”

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Posted 5 months ago

“Top quality products, top quality service.”

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Posted 5 months ago

“Good price, product and staff”

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Posted 5 months ago

“Thanks,just what i wanted.”

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Posted 5 months ago

“I'm very pleased with my order. 50% of the order arrived wet and will need to dry out otherwise the quality was very good. I look forward to ordering again soon”

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Posted 6 months ago

“Good service delivered when said my order was going to be delivered all good from me”

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Posted 6 months ago

“Very good company, however, as a domestic customer I can never get a delivery within a few days, always a lead time of a week, which isn't competitive as I can get similar products from a DIY store. Please improve delivery times and offer a faster delivery service. Otherwise perfect and would get 5 stars.”

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Posted 6 months ago

“no problems at all. good service. would buy from them again”

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Posted 6 months ago

“Excellent quality marine ply, super-heavy. Delivered quickly”

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Posted 6 months ago

“Top notch service very helpful and quick with my order.”

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Posted 6 months ago

“First piece damaged. However after a quick email new product was sent out, I'm perfect condition without any issues or problems whatsoever. I highly recommend this company and will happily use again,. Darren Carey carpentry.”

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Posted 6 months ago

“The sales advisor helped me out witth some custom cutting requirements, and didn't charge extra for cutting as it was only a couple of MDF sheets. Very happy! The delivery charge was quite a lot for my quite small order (£35), but, it still worked out cheaper overall than other merchants I looked at.”

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Posted 6 months ago

“Plywood product was damaged on delivery. Will not let me down load photos”

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Posted 6 months ago

Good Afternoon, How are you? Thank you for ordering from Harlow Timber. We are sorry to hear there was an issue with your delivery. We can assure that that your order did not leave us in this condition, and was damaged in transit. We were unaware of the problem, however if you contact us on our published email address: websales@harlowbros.co.uk our customer service team is on hand to deal with any issues, queries and concerns you have regarding an order. The team will be in touch to assist you rectify this issue. Thanks and take care Richard Harlow Timber Group

Posted 6 months ago

“Ordered on the 17th June for delivery on the 24th however received a call on the 24th saying that they didn't have the product in stock and I could either have an alternative or they could order it in, although it would be a couple of weeks before it arrived. My issue isn't with their being no stock at the store but that the order was sat on for a week before it was decided that it couldn't be fulfilled. Still waiting for delivery. Would be reluctant to order from here again, even more so when the delivery charge is £25. EDIT - 2nd July - Following the above review left on the 30th June the issue was dealt with promptly and alternative products delivered. I was informed why the issue had occured and the actions that would be taken to resolve this, with delivery being made on the same day. In fairness to Harlows, once they recognised what the issue was they were very responsive and quick to resolve it.”

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Posted 6 months ago

“Just as ordered, in good time”

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Posted 6 months ago

“Great product. The wood delivered was excellent and the delivery was superb”

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Posted 6 months ago

“Excellent service, very helpful staff”

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Posted 6 months ago

“Best value timber I’ve found online”

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Posted 6 months ago

“On-line ordering easy. However when ringing to confirm delivery, the number of options was mind blowing! Who would have thought I should have chosen "e commerce" ? Also, no return call and no response to my email.”

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Posted 6 months ago

“Your service was spot on and the chap was very nice. Thankyou Very Much. Jim.”

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Posted 6 months ago

Harlow Timber Group is rated 4.6 based on 1,000 reviews