Hazelton's Canada Reviews

Name: Hazelton's Canada
Rating: 4.34

4.3 Rating 1,581 Reviews

87 %

of reviewers recommend Hazelton's Canada

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1399 Kennedy Road

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Hazelton's Canada 1 star review on 15th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hazeltons.ca offers an exceptional range of gift baskets, perfect for any occasion, from birthdays to corporate gifts. Their diverse selection includes gourmet treats, wine, beer, luxury chocolates, and even spa items. A standout feature is their free same-day delivery in Toronto and Vancouver, with next-day options available in other parts of Canada. The website is well-organized, providing easy access to baskets tailored for specific events like anniversaries, weddings, and holidays. Hazeltons offers a personalized touch with custom basket options, ensuring a memorable gift experience. It's a reliable and convenient choice for thoughtful, high-quality gifts.”

Helpful Report

Posted 3 months ago

“I recently purchased a bouquet and a floral arrangement from Hazelton's Canada, and while the flowers were lovely, my overall experience was a bit mixed. The website was easy to navigate, and I had no trouble adding items to my basket, but I felt like the flower selection could have been a little more diverse. The checkout process was smooth, though my order took longer to arrive than I expected. When I reached out to customer service to inquire about the delay, they were polite but didn’t offer much of an explanation. The flowers were beautiful when they arrived, but the shipping could definitely be improved.”

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Posted 3 months ago

“I was absolutely delighted with my purchase from this website! The ordering process was seamless, and I appreciated the variety of customization options available. The package arrived right on time, and the presentation was stunning—everything was carefully wrapped and looked high-end. What impressed me most was the customer service; I had a special request, and they went above and beyond to accommodate it. Their quick responses and friendly approach made me feel valued as a customer. I will definitely be shopping here again for future gifts!The ample wine gift basket is a must try!”

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Posted 3 months ago

“I originally wanted the "It's Grill Time" gift set, but it was out of stock, so I went with the Golfer's Gift Set instead since the recipient loves golf. It’s a bit pricey, but the quality is solid, and the mix of golf putting set is a nice touch. The packaging was great, making it feel like a thoughtful gift. Overall, I’m happy with it, but the cost keeps me from giving it a perfect 5 stars—4 out of 5!”

Helpful Report

Posted 3 months ago

“Hazelton’s never disappoints! The gift basket I ordered arrived on time, beautifully wrapped, and filled with premium goodies. It was the perfect mix of elegance and taste, making it a fantastic choice for any celebration. Highly recommend!”

Helpful Report

Posted 3 months ago

“I recently ordered a gift basket from Hazelton's Canada, and I was very impressed with the quality of the products. The basket was filled with a great selection of gourmet snacks and treats that were perfect for the occasion. The packaging was elegant and well-presented, making it a thoughtful gift. The only reason I’m giving it 4 stars instead of 5 is that shipping took a bit longer than expected. However, I would definitely order from them again and highly recommend their products for anyone looking for a premium gift basket!”

Helpful Report

Posted 3 months ago

“Extremely Disappointing Experience I placed an order with Hazelton’s on February 17th, expecting delivery on February 22nd. I intentionally gave them ample time to arrange the shipment, even though their website advertises “1-day delivery.” Today is February 25th, and my order still hasn’t arrived. The package contains perishable items—pie and cookies—so I’m now concerned they’ve spoiled. What’s worse, there’s no way to contact the courier company, and Hazelton’s customer service has been completely unhelpful. I’ve sent multiple emails, but each time, they either fail to respond or say they can’t provide a solution. This was my first order with Hazelton’s, and it will definitely be my last. I’m sharing this review to warn other customers: their delivery promises are inaccurate, their customer service is unreliable, and overall, this is not a professional platform.”

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Posted 4 months ago

“I sent the Healthy Snack Fruit Basket to a friend as a thank-you gift, and she absolutely loved it! The fruit was incredibly fresh, and the assortment of healthy snacks made it a well-rounded and thoughtful present. Ordering from Good4You Gift Baskets was seamless—the website was easy to navigate, and checkout was quick. The delivery was on time, and the packaging was beautiful. I’ll definitely be ordering again for future gifts!”

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Posted 4 months ago

“Worst experience ever when I ordered the flowers instead of being delivered to the address in Canada they delivered to me in the united states when I tried talking to customer service they treated me so bad this company is not good at all”

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Posted 4 months ago

“got my order for my friend and i got it the same day. pretty happy about the service.”

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Posted 5 months ago

“Bereavement gift arrived with half of the items completely frozen (they had clearly been sitting outside for too long). A frozen bottle of olive oil, frozen bottle of wine, and frozen succulents (i.e, could not be revived). Reached out to customer service, and they refused to do anything without an order number (which could only be obtained from the sender). Surely the company can easily pull records of the order when provided with the delivery address, recipient details, sender details, and date of delivery. However, they refused to help address the damaged delivery without the order number.”

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Posted 5 months ago

“My sister-in-law was so happy to receive the flowers that she even took a picture and sent it to me. Thank you so much for wrapping them beautifully and sending them.”

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Posted 5 months ago

“I am extremely disappointed with my experience with Hazelton’s. It took an unacceptable 29 days for my gift basket to be delivered, which completely missed the occasion it was intended for. To make matters worse, when the package finally arrived, everything inside was either damaged or frozen beyond use. The red wine exploded and it was the center piece of the basket. For a company that markets itself as a premium gift basket provider, this level of service is appalling. There was no communication to explain the delays, and the quality of the items was far below expectations. This was not only a waste of time but also a waste of money. I would strongly advise against using Hazelton’s for any important gifting needs.”

Helpful Report

Posted 5 months ago

“Ordered a Christmas hamper to be delivered on a specific date and they simply didn't deliver even after various email request checking on the shipping status. Needless to say, we looked ridiculous not having sent a gift. Stay away from this company! Totally unprofessional and unreliable.”

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Posted 5 months ago

“I’m incredibly grateful to Benito Gabriel and his team for their exceptional work in helping me recover my funds from a scam platform. Their expertise and commitment were evident throughout the entire process, and they handled everything with the utmost professionalism. Thanks to their efforts, I got back every penny I had lost. I highly recommend their services to anyone in need of assistance with financial recovery! 𝐄𝐦𝐚𝐢𝐥..𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”

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Posted 5 months ago

“My gift basket arrived on time & all contents were fine but it contained various fruits, one of them being a large mango; couldn't wait for it to ripen but that took 6 days. When I cut into it, it was bad - had been frozen maybe? Called customer service and I was told that because my complaint came after their 24 hour window when a issue needed to be reported, they would not compensate. Yet there was no documentation within to indicate that so how was I to be aware? Rep kept interrupting me and was not, as your site says: ALWAYS HAPPY TO HELP. Would not recommend this company at all, especially after reading some of the other reviews.”

Helpful Report

Posted 5 months ago

“Bought a beer dude bucket- and how lovely to see they included 6 exact can of Guinness. This was not in the description- it’s stated different craft beers. I later emailed to complain and they changed the description on the website to reflect what they sent me. Cheaper to use skip the dishes and send a 6 oak myself. Complete scam - RIP OFF”

Helpful Report

Posted 5 months ago

“I really wish I had checked the trust pilot reviews before ordering from this place. I placed an order on Dec 16, and they estimated 2 day delivery. Instead, it arrived 3 weeks later and in horrendous condition. The glass bottle was shattered, and glass was everywhere in the package. I sent photo proofs, and they refused to give a refund other than for the bottle. Everything inside was soaked and damaged, and they considered this acceptable for a gift basket that cost $140. The customer service rep insisted that he thinks that the destroyed state is acceptable. Don't order from this company. The gift baskets arrive in terrible condition as others have reported, and they do not care. They do not make it right. It's just embarrassing.”

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Posted 5 months ago

“Avoid purchasing from this company. The delivery was delayed by three weeks, which was incredibly frustrating. The quality of the items, especially the chocolate, was disappointing and did not meet expectations. The price is far too high for the quality provided.”

Helpful Report

Posted 5 months ago

“Patricia Galán I ordered a gift basket for delivery to Calgary on Dec.20. Today is January 6 and it has not arrived. There are perishable items in the order which obviously will have gone bad by now. Terrible customer service. I asked for a refund and they refused, telling me to contact the delivery service which does not take calls (I tried). The customer should not have to contact delivery themselves, I did not choose this courier, it’s Hazelton’s business to see this through. No delivery, no refund, no service.”

Helpful Report

Posted 6 months ago

Hazelton's Canada is rated 4.3 based on 1,581 reviews