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Hollands Country Clothing Reviews

4.8 Rating 5,451 Reviews
94 %
of reviewers recommend Hollands Country Clothing
4.8
Based on 5,451 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
A good company with plenty of choice for all price ranges with easy returns and refund with no quibble
Helpful Report
Posted 1 month ago
Great wellies, excellent service including an easy exchange for a larger size.
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Posted 1 month ago
I bought the socks for my son who is joining the forces and he has said they were the most comfortable socks he has ever worn. Can’t fault the service from Hollands Country clothing.
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Posted 1 month ago
I have ordered a few items from Hollands now and they have all been delivered promptly and in good condition. The customer servicve is exemplary
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Posted 1 month ago
Great rucksack, arrived on time as described
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Posted 2 months ago
Always have the stock available, always have a wide variety of brands and great prices.
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Posted 2 months ago
Ordering the item I wanted was easy, was kept informed of its progress, arrived on time correct, undamaged and well packed.
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Posted 2 months ago
I ordered a Ridgeline shooting vest using the manufacturers sizing chart, which turned out to be small on me. I returned the vest to Hollands free of charge and received a replacement of the correct size with no problem, very good service.
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Posted 2 months ago
I've been asked to provide a revirew so here it is. First time customer. Not a great experience. Initially pleased with the jacket then discovered a stitching fault. The return system is very protracted. I sent the item back and it is stuck in a Manchester Royal Mail hub for nearly two months. Hollands Clothing customer service have made no effort to see why it is stuck. They told me they will just wait. I don't think the parcel is going to turn up. I have had to ask customer services to contact the post office and speed up my return. Surely Hollands Clothing should have done this already. I'm a bit suspicious of the name on the customer service email and the standard email replies to me. I've paid for the jacket and have no jacket .
Helpful Report
Posted 2 months ago
Hi Maxine, Thank you for your feedback. I apologise you had a problem and delay with your return. I can see two of our colleagues spoke to you about this. Unfortunately our team member had thought your return tracking had been in transit since the 26th of October and was still on the way back as this took place on the 28th of October. As this was the case we advised that the return was still on the way back to us as it had only been 48 hours. We wouldn't have contacted the courier in this case. We then realise after closer inspection that it had actually not updated since the 26th of September, which is an entirely different story as that was a delay of over a month. Once our error was brought to light I can see we offered to refund and replace it straight away. I am pleased to see we processed a replacement for you on the 4th and it has been delivered to you today, I hope you are pleased with your item. If you need any further assistance please let us know, we will be happy to help. Kind regards, Hollands
Posted 2 months ago
A superb coat-great value for money. Only gripe is the double zip. You have to be so precise, and my eyesight being a bit poor causes a bit of frustration.
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Posted 2 months ago
Seemingly Took a bit of a while to deliver it but other than that, no problems
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Posted 2 months ago
Fantastic company, amazing range of quality products, fast delivery too They will definitely be getting more business from me in the future
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Posted 2 months ago
A good quality jacket, well packed, quick despatch and very easy refund as too small
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Posted 2 months ago
Great purchase from a website that is easy to use. Very fast dispatch.
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Posted 2 months ago
Does exactly what it says on the tin! Waterproof, warm and exceptionally good price. Very happy.
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Posted 2 months ago
Great clothing, great price, and delivered quickly and in time. Recommend.
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Posted 2 months ago
Lovely warm and stylish lightweight coat . Bought size Xl as I am 44 chest perfect fit with room for a gilet or extra layer. Very happy with purchase
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Posted 2 months ago
Sufficient website, purchase and delivery painless.
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Posted 2 months ago
The material is just what was needed and the fit was good, my brother was very pleased.
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Posted 2 months ago
Easy to navigate website Item good quality and value, will definitely be buying more from Hollands.
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Posted 2 months ago
Hollands Country Clothing is rated 4.8 based on 5,451 reviews