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Hugh James Reviews

4.8 Rating 31 Reviews
97 %
of reviewers recommend Hugh James
4.8
Based on 31 reviews
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Phone:

033 3016 2222

Email:

Info@hughjames.com

Location:

Two Central Square
Cardiff
CF10 1FS

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Anonymous
Anonymous  // 01/01/2019
My brother had the majority of dealings with Ms John, of Hugh James. We were disputing a decision made refusing Continuing Health Care for my late father. After much collation of information, and several attempts to persuade the relevant Health authority, the case finally went to appeal before a lay panel. I met with the representative of Hugh James Ms John, who had been dealing with the case from inception until the appeal. I was immensely impressed with both her knowledge and the quantity of information that she had at her fingertips throughout the meeting. Her preparation and assimilation of the facts to lay before the panel was staggering. I could not have done such a masterful job myself. The case she presented was so strong that indeed the panel overturned the original decision and awarded my father posthumously the Continuing Health Care allowance that he should have received during the final year of his life. I cannot recommend them highly enough
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Posted 5 years ago
Hugh James are an excellent firm to deal with. Their knowledge and understanding, attention to detail and customer service is exemplary. As the client I was always kept up-to-date with progress and provided with the opportunity for further explanation should it have been needed. My case took seven years and their resilience resulted in an exceptionally positive outcome that was dealt with both professionally and sensitively. I would have no hesitation in recommending the services of Hugh James.
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Posted 5 years ago
Mary and Natalia have been excellent in dealing with my case and have keep me constantly up to date and acted in my best interest.
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Posted 5 years ago
We have had excellent service from HughJames and especially from Hayley Hawkins, who has been very professional, helpful, sympathetic and supportive throughout the claim period. We would highly recommend Hugh James and Hayley.
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Posted 5 years ago
I was very pleased with the service I received from Hugh James. They worked tirelessly for over 5 years and I was informed about progress every step of the way. When I rang them I was always put through to someone who was actually dealing with my case and my questions answered in ways I could understand. Thank you for your professionalism and friendliness.
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Posted 5 years ago
Very professional, efficient and friendly service provided at all times and with the greatest respect shown under what are difficult circumstances for people going through a difficult time. If we didn’t understand anything or asked questions they were always answered and explained without hesitation. I would recommend Hugh James to others should they have a need for your services.
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Posted 5 years ago
Excellent service throughout with friendly and professional service at all times. Highly recommended.
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Posted 5 years ago
The staff at Hugh James have been excellent and very professional. We have been well supported throughout our case. We would highly recommend this company to everyone who is trying to get a reimbursement of NHS funding.
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Posted 5 years ago
The whole case took years to reach its conclusion. There where many aspects to sort out and present to different agencies. During this time my named solicitor changed but I was always kept up to date with exactly what was happening, what stage things had reached, as well as the contact details of my present named solicitor. If I was unsure of anything to do with the case I could contact and find out. I always found everyone pleasant and polite that I had to deal with. And I am grateful for the outcome. Thank you.
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Posted 5 years ago
Helpful, thorough and caring.
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Posted 5 years ago
My Dealings were with Hayley Hawkins at Hugh James. She saw my case through to completion with, Professionalism, Kindness and Understanding of a very difficult situation for me, My Son and Daughter. I cannot commend her highly enough, she is a credit to Hugh James.
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Posted 5 years ago
Hugh James is rated 4.8 based on 31 reviews