“The worst shopping experience ever, when I called customer service, someone told me I can return the shoes and I will get the shoes' price but not the tax, then I returned them, but a few days later, I got an email that I have to pay 70-80 for delivery, why they didn't tell me in the beginning, and she even blamed me that why I purchased and why I returned, it's always a headache to return! W....T....F? her name is Julie Reccani. Every online shopping business has a good return policy, and now I got blamed for why I purchased it. This company will not go far! customer service is bad, no internal alignment, the attitude is so bad, no sense of service at all! Compare to other e-commerce, this is the worst! By the way, the shoes are not good as well, can NOT even stand steadily！ How can i dance with them?”
“As far as suede shoes go, I’m hesitant to spend lots on a pair of dance shoes. And then my coach showed me her XG soled shoes and OMG.. these shoes have transformed my dancing and are worth every penny! I’ve bought Flavia and Mia both with XG soles, recently I bought a second pair of Flavia as they are my favourite style and after I eventually ruined the first pair. They took a while to ‘break in’ but once I did, they were amazing for nearly 2 years (would have lasted longer if I didn’t social dance in them too). These are my absolute favourites for training, performing, competing and I would recommend the XG sole to all dancers, especially if you mostly do shines teams, solos or duets ? Thank you IDS for your wonderful creation!”
“I bought Heather split sole, airmesh with a vegan sole. My main concern was getting shoes that were comfortable as I have a bunion on one foot. They are very soft so they are easy to wear and I am happy with them. I found the size a tad smaller than some shoes but not much. Delivery was about one week.”
“I recently purchased a pair of practice shoes, and they are perfect! I have only experienced good service! All my competition and practice shoes are from here and I couldn't be happier with them!”
“I order regularly from IDS for my ladies ballroom shoes. They are always prompt in getting them to New Zealand and my ladies love the shoes! We have been with IDS for a number of years now and no problems at all. All my competition dancers love the option of the glitter soles!”
“IDS produce excellent quality shoes that can be customised to suit your taste. Delivery times are met and customer service is excellent. They are not the cheapest but they are certainly the best....”
“Thank you for the quality of the dance shoes we got. The only problem now is the shipping because of the BREXIT. We paid twice for it, one time to International dance Shoes and one time to DHL which made a 20% more expensive price. Too bad ..”
