In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,979 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

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“Extremely happy that I found your website! During such a difficult time, I had accidentally ordered the wrong wood color. I spoke to a gentleman in Customer Service who was very understanding and willing to help me correct my order. I received the urn within 48 hours of ordering. I am beyond happy with the quality, craftsmanship and beauty of the urn I picked for my Fiancée. Thank you!”

In The Light Urns 5 star review on 27th December 2022

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Posted 2 years ago

Hi Cristina, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers and are happy to have been able to hit that mark with your order, take care! Susan Fraser

Posted 2 years ago

“I am very satisfied with In The Light Urns. They are amazing. Anyone whose looking for a nice urn, I recommend you check out In The Light Urns before making decision else where.”

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Posted 2 years ago

Hi, Thank you so much for taking the time to review your experience with our company, we are happy to have been able to help you find exactly what you were looking for in such a difficult time. Susan Fraser

Posted 2 years ago

“This is the Second Urn I have ordered. Beautiful workmanship, beautiful writing, only site I found that had urns of my heritage. Paid the utmost respect to both of my children, God called home.”

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Posted 2 years ago

Hi Lee, We are so sorry for your loss and greatly appreciate your kindness. We hope to have been able to provide comfort in such a difficult time. Take care! Susan Fraser

Posted 2 years ago

“The actual item is more beautiful than anticipated.”

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Posted 2 years ago

Hi Dennis, We are so grateful for your kind words. Thank you for sharing your review with us and others! Take care! Susan Fraser

Posted 2 years ago

“It was a beautiful urn. And packaging was very nice.”

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Posted 2 years ago

Hi Rachel, We greatly appreciate your kindness. We hope to have been able to provide comfort in such a difficult time. Take care! Susan Fraser

Posted 2 years ago

“It is breath taking I am so pleased thank you so much”

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Posted 2 years ago

Hi Charles, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order! Susan Fraser

Posted 2 years ago

“I needed something small, something reminiscent of my beautiful mother who circled the sun 75 times before she got her real wings. This piece spoke to me. Thank you for a beautiful item that I will treasure and seek comfort from. I appreciate your kind words and care. Best Regards, Elizabeth Minton”

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Posted 2 years ago

Hi Elizabeth, Thank you so much for taking the time to review your experience with our company, we are happy to have been able to help you find exactly what you were looking for in such a difficult time. Take care! Susan Fraser

Posted 2 years ago

“This is one purchase I wish I never had to make and one review I wished to never have to write. But, it was something I had to do so I am moved to leave my feedback. I am so grateful for my niece’s Forever Home (urn)! I looked at so many urns on so many websites and wasn’t drawn to any. I am very appreciative of the service I received! I was able to contact Customer Service and received concise and prompt replies! I am also very pleased with the quality, price overall, how fast her Home arrived & it being perfect the first time! Thank you all so much for everything! I hope I never have to stop with you all again but if I must, I will return!”

In The Light Urns 5 star review on 23rd December 2022

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Posted 2 years ago

Hi Crystal, Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for. We take pride in maintaining clear and detailed communication between us and our amazing customers such as yourself. Susan Fraser

Posted 2 years ago

“It is beautiful my son would have loved it”

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Posted 2 years ago

Hi Donna, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order! Susan Fraser

Posted 2 years ago

“I was very satisfied with the urn that I picked out it was exactly what I had asked for and I am very happy with it”

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Posted 2 years ago

Hi Debra, We are so grateful for your kind words. Thank you for sharing your review with us and others! Take care! Susan Fraser

Posted 2 years ago

“Perfection Honestly it's the most beautiful urn I ever saw couldn't be happier”

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Posted 2 years ago

Hi Joshua, Thank you so much for taking the time to share your experience, we are happy to have been able to provide exactly what you were looking for. We hope to have been able to provide comfort in this difficult time. Take care! Susa Fraser

Posted 2 years ago

“It turned out exactly like what's pictured, my mom will love it!”

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Posted 2 years ago

Hi Tierra, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order! Take care! Susan Fraser

Posted 2 years ago

“I ordered 4 items 2 of which had personalized tags. I received my order in less than a week with the free shipping option. Everything was perfect.”

In The Light Urns 5 star review on 22nd December 2022

Helpful Report

Posted 2 years ago

Hi, Thank you so much for taking the time to share your experience, we are happy to have been able to provide what you were looking for in a timely manner that was satisfactory. We hope to have been able to provide comfort in this difficult time. Take care! Susan Fraser

Posted 2 years ago

“Was wonderful”

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Posted 2 years ago

Hi Bonnie, We are so grateful for your kind words. Thank you for sharing your review with us and others! Take care! Susan Fraser

Posted 2 years ago

“I have my sister Linda Sizemore hanging on my rear view mirror. She is my guardian angel. It is the perfect size. Thank you”

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Posted 2 years ago

Hi Joyce, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order! Take care! Susan Fraser

Posted 2 years ago

“Great customer service during a difficult time. Every purchase was as beautiful in person as on my computer.”

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Posted 2 years ago

Hi Christine, Thank you for sharing your experience with our company, we pride ourselves on our customer service, and providing the best products available to our customers! Susan Fraser

Posted 2 years ago

“Thank you so much the little urn was littler then my daughter expected but she loved it”

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Posted 2 years ago

Hi Shannon, Thank you so much for the kind words, we are happy to have been able to help in this difficult time, take care!

Posted 2 years ago

“Perfect urn for my sister who lived near the beach. Received in a timely manner in perfect condition.”

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Posted 2 years ago

Hi Patricia, Thank you so much for taking the time to share your experience, we are happy to have been able to provide what you were looking for in a timely manner that was satisfactory. We hope to have been able to provide comfort in this difficult time. Take care! Susan Fraser

Posted 2 years ago

“This experience was a lighthearted smooth one. The staff I worked with were very understanding and courteous. It's not an easy situation for some; and they made this as simple as possible. Easy ordering and personalisation to cater to our needs. Thank you, The Gallagher Family”

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Posted 2 years ago

Hi Richard, Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for. We take pride in maintaining clear and detailed communication between us and our amazing customers such as yourself. Susan Fraser

Posted 2 years ago

“I Love it soooo much, it’s too cute and just perfect. Came before estimated delivery date. 10/10”

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Posted 2 years ago

Hi, Thank you so much for leaving such a wonderful review! It was our absolute pleasure to assist you in bringing your custom design to life. Please let us know if you have any questions. Susan Fraser

Posted 2 years ago

In The Light Urns is rated 4.7 based on 4,979 reviews