In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,979 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,979 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The charms and the necklaces are absolutely beautiful we couldn't be any happier we had an urn the football on and they painted the Rams helmets on the urn and it is absolutely BEAUTIFUL!! They did a wonderful job painting it we cannot be any happier everyone that received a necklace is very happy we have been telling all of our family and friends about you so glad we found you online we are waiting for the business cards and trust me they will all be given out thank you again for doing such a beautiful job on that urn I know Jim would absolutely love it”

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Posted 2 years ago

“I had a great experience with The Light Urns. My brother recommended you. Everybody was super nice and kind. I did call and do a second order and I could not find my wing charm. The gentleman I talked to said he would ship me another one right away. I was curious to know if he forgot? I have not received it yet. But, working with you was a pleasure. Thank you!”

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Posted 2 years ago

“The pendant I ordered looked better than I expected my husband would have loved it Thank you”

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Posted 2 years ago

“I just received my sons new urn and I’m very pleased with it thank you guy so much for understanding and helping me with getting him his new urn !”

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Posted 2 years ago

“High quality product! Very ubique and personalized designs. My whole family loves the urn we purchased for my stillborn daughter. Fast shipping. Packaged well.”

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Posted 2 years ago

“1st order was fine, ordered 11 more items and had to reorder 2 more times due to bad items and bad engraving, call me to talk about this, you can send me two holders engraved to make me happy, 1for heart 1for football.”

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Posted 2 years ago

“Sometimes words do not give the complete credit a person is searching for to give. I will try though. The absolute care and concern this business put forth in our time of this need was without question, astonishing! There was always a sense of real customer concern with us. There was a small issue due to "shipping handling" that In The Light Urns took care of without question and a new urn was sent overnight. There was there no fault in the packaging! The final product is what we intended to get, my family is very happy. Thank you to everyone involved with this process. Paul & Family.”

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Posted 2 years ago

“The product was beautiful. Fast shipping”

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Posted 2 years ago

“Looked very nice. I personally set it gently in the water, a calm lagoon behind our house. Even though I had a small issue, everyone thought it was beautiful. I brought it up to the company & they responded professionally very quickly. I paid for expedited shipping & it arrived right on time. Thank you for making a sad & stressful time so much easier. Carolyn Waters”

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Posted 2 years ago

“Second purchase, first for my husband and then for a friend, completely satisfied with both purchases”

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Posted 2 years ago

“The urn I purchased was exactly what I was looking for. The ordering process was very easy and the product was received in a timely manner. I would definitely purchase again.”

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Posted 2 years ago

“Beautiful keepsake urns. Arrived quickly.”

In The Light Urns 5 star review on 25th August 2022

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Posted 2 years ago

“The urn is so beautiful when you see it we really loved it however there was one thing that did not go well with the urn top, it didn’t fit properly however we we made it work thank you”

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Posted 2 years ago

“I love the urn it is perfect. The only problem was I paid the extra money to get it in 3-5 business days and it came in 6. I got it 2 hours before the funeral. I still got it before which is why I'm giving a 5 star and I will be telling people about where I got it and will go thru u again. Just not on a tight schedule.”

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Posted 2 years ago

“I was very satisfied with my purchase. The instructions were very easy to follow. The pendants were very pretty ,and the girls were very happy with them.”

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Posted 2 years ago

“They were very kind and professional. They were great to communicate with me on my order and had it to me quickly. I couldn’t be happier with the urn and the service I received.”

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Posted 2 years ago

“I received the items so quickly. I love them. Thank you.”

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Posted 2 years ago

“Very nice”

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Posted 2 years ago

“Everyone was very helpful”

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Posted 2 years ago

“The urn was awesome, we loved it and will hold an amazing Dad, in it. Thank you, for the awesome work.”

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Posted 2 years ago

In The Light Urns is rated 4.7 based on 4,979 reviews