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In The Light Urns Reviews

4.7 Rating 4,979 Reviews
93 %
of reviewers recommend In The Light Urns
4.7
Based on 4,979 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read In The Light Urns Reviews
Outstanding quality
Helpful Report
Posted 2 years ago
I absolutely love this urn. It's perfect. My mom loved sea shells and the ocean and the heart shape I love. It's exactly as pictured. I couldn't be happier. Thanks for having such a perfect urn to represent my beautiful mom. 💜
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Posted 2 years ago
The RAKU Urn that I ordered from your Company is really beautiful~ The order process was easy and the shipping time very efficient~ Customer Service was helpful in the decision of this gorgeous piece~ Very unique and each one is different~ Thank You THE LIGHT URNS!
In The Light Urns 5 star review on 1st September 2022 In The Light Urns 5 star review on 1st September 2022
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Posted 2 years ago
The best urn I could have ever gotten for my son. The customer support here is by far best I've ever dealt with. Thank you
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Posted 2 years ago
Lovely urns and great prices!
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Posted 2 years ago
Received urn within a week and received email regarding tracking and delivery. Great customer service.
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Posted 2 years ago
I purchased the Peterbilt 18 wheeler urn for my husband's ashes and I could not have been more satisfied with the entire process. Thank you for everything from workmanship to delivery. I definitely made the right choice in purchasing from your company.
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Posted 2 years ago
I brought the urn for my daughter and husband, they loved it. The little shoe was just the size needed for my grandson's ashes. It looked just like the picture. The quality was great the price was right and it was a great way to remember my grandson. The picture that I sent came out perfect. They delivered on time, just an all-around get experience.
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Posted 2 years ago
The urn with the locomotive is beautiful beyond what I expected for my husband. Thank you.
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Posted 2 years ago
BEST CUSTOMER SERVICE EVER!!! I really like the urn except one thing it's not big enough. It should have been big enough to hold 185 lb mans ashes but it didn't. Update: when I wrote this review I wasn't looking for a resolution to the issue as I knew his body was bloated and possibly the reason all the ashes didn't fit, however, in the light urns has such amazing customer service that they reached out to me and offered a wonderful resolution to the situation. I have never had such amazing customer service with any company I've ever dealt with. I highly recommend In The Light Urns as they go above and beyond which is great when you are already dealing with a devastating situation.
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Posted 2 years ago
Beautiful urn for our beautiful baby boy angel
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Posted 2 years ago
The box was beautiful. A wonderful and personalized tribute to my husband.
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Posted 2 years ago
It was perfect and prettier in person
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Posted 2 years ago
I love my necklace. It turned out great and the service was very personalized. Thank you
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Posted 2 years ago
Beautiful tiny glass urn. We actually use it not as a memory urn . But as a memory vessel for storing sand and dirt from our many beautiful travels. Then hang around our house and Christmas tree.
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Posted 2 years ago
Great Customer Service and Great Product! Easy to get set up as Funeral Director for pricing and Customer loved the product!
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Posted 2 years ago
I am very pleased with the quality of the urn we purchased as well as the personal attention we received from Susan Fraser. I lost my wife of 53 years and as you can imagine, I was a wreak. Susan was very kind to me during the whole process.
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Posted 2 years ago
5/5 for the actual urn, its beautiful and amazing quality. Wishing I didn’t need one but loved the print and pricing on it. Perfect fit for my oldest sister, she would have loved it. Thank you! (Received in amount of days stated on shipping, only issue is website doesn't read when product is being completed or being shipped.)
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Posted 2 years ago
Absolutely love it!! I typed in the wrong info and they replied immediately and corrected my engraving mistake great customer service!!!!
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Posted 2 years ago
The ordering process was easy, the delivery time was expedient, and the quality of the bracelet is outstanding.
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Posted 2 years ago
In The Light Urns is rated 4.7 based on 4,979 reviews