“I am very pleased with the service and promptness to solve the problem that I've had. I realize that the delays that I gave experienced in the past was due to the USPS. I have requested that future orders be sent by UPS. Koala has kindly agreed to do so, I'm hoping this will resolve the delays that I have been experiencing. Thank you always doing your best to resolve the problems.”
“Very happy with Koala, used them for my little buddy who had heart failure and when he passed away they sent flowers. I now use them for my other dogs meds and they are kind, compassionate and very affordable. I will never use any other company besides Koala, they are truely the best.”
“The spring sale was out of this world, was able to restock on my Oliver's preventative medication. The packaging was such a personal touch. 10/10 would recommend.”
“Customer service is great. Have had a few occasions when I either had questions or needed to make adjustments, and getting my issue resolved was always quick and easy. Also their prices are great which is an added bonus.”
“I like to apologize for my rude behave with the ladies of Koala to my surprised all the ladies whom I spoke couple times had the most charming and classy way to deal with my bad manners . Thanks very much for having put out with my bad manners . Sorry again”
