“Everything about how the system works is stellar. It could not have been better. The reason for four stars is that without the first time 50% off, the cost would have been double what we pay for the same product at Chewy.”
“Recommended by our vetinarian we found our first experience with Koala to exceed our expectations. Our phone calls were returned promptly and the order arrived faster than anticipated. The coupon offer was a bonus.”
“I reached out to you guys after my previous provider started making my life difficult in terms of working with my vet to get my dog his basic flea and heartworm medication. You guys have been anything but difficult. You have called me when there are issues, have talked to my vet as needed, and have really made the effort to make sure my pet has what he needs. You're great!”
“I love this prescription service. I like that they notify ahead of the auto shipment. It would be helpful if there was an easier to notify of changes to auto shipment.”
“I was happy with the availability of the meds my dog needed and the speed of delivery. I was surprised that another medication I needed was available, but not in the dosage I was looking forward.”
“Our pups medication has always been on time and any calls I have made to the customer service department have been answered quickly and their representatives have always been knowledgeable and friendly. Koala Health has been an important part of keeping our fur baby happy and healthy!”
