“Highly recommend. I bought my supplements from Blackburn Distributors in UK and had no idea I would get them so fast. 4 days! I live in Baltimore Maryland. Thank you Blackburn, you have a new regular customer.”
“I use BD for bulk buying of glucosamine. The process could not be simpler and delivery is quick and trackable. Hint: agree to emails from BD because every so often they offer 10% discount.”
“Very happy On time delivery; got text early in the day to give 1 hour delivery slot. The product was at a very good cost. Quality by result is very good and rapid, at least as good as the last lot I got elsewhere.”
“My main problem is about how the pricing is presented on the website. I recently ordered an item for about 30$ USD. That seemed like a great price based on what was presented on the product's page. When I ordered, I found out that the shipping costs were about the same as the price of the product. Then, the price in USD was converted to CAD, which resulted in a total of about 75$ CAD. Up to here, I'd agree that those price increases are not ludicrous, but they could have been better presented on the product's page. There is no option to show the price in other currencies and the shipping cost is hidden (unlike on Amazon, for example). And then, once I paid all those fees, I got charged an extra 23$ by DHL, the delivery service, for some obscure reason that I still cannot understand. I had already paid the delivery fees in full beforehand, and now I need to pay again? Such fee was not shown anywhere on the product's page, in the card or during checkout. And to clarify, I was advised of those fees AFTER the item was shipped, meaning that I either had to pay the fees or simply agree to give away 75$ for a slap in the face. No other shipping options were available, so I could not have picked a different delivery service or a slower delivery which, presumably, would have been cheaper. This in particular is unacceptable. In summary, what I thought would cost 30$ cost me around 100$.”
“Have made a few larger purchases at this point. Prices are very competitive in general with a few exceptions. Customer service is as good as can be expected. The only point of improvement I can really suggest is better descriptions of the goods on their site. Things like type of extract (is it a water extract, ethanol extract, hexane extract etc.), is the liquorice deglycyrhizinated or not, how much of the chamomile extract is apigenin. These details are important aspects of the supplements, and would do a lot for transparency, trust and general utility of the site.”
“They had the one supplement that not many others sell: Naringin. The purchase process was smooth. Price a bit too high. However products that according to the website are available actually are not :-/ My latest purchase has taken two months and I have not yet receive my purchase. Problems: a combination of out of stock and a mess with the delivery, where they send my purchase to wrong adress. After my multiple follow up, they promissed to correct the address but they modify it to another wrong one again :-/ Hope I one day will receive my purchased product. And hope the long delivery time and multiple transportation and returns has not exposed the product to heat and humidity ?> spoiled product”
“Mannitol arrived speedily at a good price and seems to help (with Parkinson?s Disease tremor). Blackburn seem to be highly professional and I will definitely use them again”
“Absolutely superb, if only I had known about you years ago. And I am in bloody Bolton. Top notch, I look forward to ordering again!! Kind regards, Stuart.”
