“Lycamobile, the best place where you get the best network, price and quality.
Added on top of that the service provided by the expertise employees excels the best”
“Bad Customer service
1-Why are they collect friends phone numbers for verification? aren't the sale information?
2.Only one woman answer call and she is not solve the problem ->put on for 2hrs and you tired close leave without solution.
3.BAD Customer service with....
4.Hard to send images
5.Bad network specially on rural areas”
“I bought a sim card from a store but the card was already registered on another person and because of that the discounts for new users doesn't apply to me.
Customer support didn't help, they just said it does not apply to me because I bought the sim in a store.
I tried to edit the registration on the website and that doesn't work it just gets stucked after entering the OTP.”
“My daughters number stopped working, then randomly when I dialled it (while I was trying to sort out her phone) the call was answered by someone who claimed to have had the same number for 3 years.. I understand numbers can be recycled but that's just mad. Will be getting her a SIM from a more reputable network..”
“Terrible customer service! If I could give them a 0 stars I would. I have emailed about 20 times with the same responses every time- it’s like writing to a robot each time the same details are requested- I provide the responses required- then the same reply comes through from another representative requesting the same information! You just go round and round in circles- in the end I gave up- that’s £20 down the drain, which to this company may not be much, but to me is a lot and could have been put to better use- stop ripping off your customers and actually help them!”
“Lycamobile has very good service I have been with this network for 8 years and helpful customer service they are wonderful and caring to customers. I highly recommend Lycamobile to my friends and family.”
“I’m in India and I tried to buy a bundle... frankly I’m not use to do this things so I did several mistakes. Few hours later a very friendly voice called and gave me tips how to do it. Unexpected helpful Customer service.”
