Modelers Central Reviews

Name: Modelers Central
Rating: 4.56

4.6 Rating 434 Reviews

90 %

of reviewers recommend Modelers Central

Company Reviews

Product Reviews

Metrics

4.6

Based on 434 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Modelers Central 5 star review on 24th September 2022

David Purtle

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service with rapid delivery, the kit itself is great and the instructions appear to very very comprehensive. This is my first Modellers Shipyard kit, the previous models have been either Artisania or Amati which were nowhere near as detailed. I'm looking forward to completion and don't doubt that you'll get be getting another order.”

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Posted 8 months ago

“So far very good. Shipped quickly. I have to say that I didn't realize that you were in Australia! My fault.”

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Posted 8 months ago

“top rate company”

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Posted 8 months ago

“You always have what I need for my ship model building and it arrives promptly.”

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Posted 8 months ago

“Good business to deal with, quick postage with tracking. They have a good stock of spare parts and extras. As an idea the approx scale could be written as part of the description.”

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Posted 8 months ago

“Your dispatch of orders is fast and efficient. Though Australia Post informed me that my parcel was to be delivered today 16/02/2024 between 9:30 & 11:30AM, then Australia Post informed me that the delivery could not be made, and no one knocked on my door so Australia Post will take my parcel to the nearest Post Office and will inform me when to collect it, Australia Post does this way too much!!!!!!!”

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Posted 8 months ago

“I have been buying model kits, model fittings timbers from Modellers Central for over ten years now and have always been impressed by both the quality of their products and their service. Well done.”

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Posted 11 months ago

Hello Kevin, Thank you so much for your kind words and for being a loyal customer for over a decade! We're thrilled to hear that you've been consistently impressed by the quality of our products and the service provided by our team. It's customers like you who motivate us to maintain our standards of excellence. If you ever need assistance or have any questions, please don't hesitate to reach out. Happy modeling! Best regards, Charles Modelers Central Support Team

Posted 9 months ago

“Goods delivered in order. Thank you.”

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Posted 11 months ago

Hi Petr, You're welcome! We;re glad to hear that your order arrived safely and on time. If you have any questions or need further assistance, feel free to reach out. Happy modeling! Warm regards, Charles Modelers Central Support Team

Posted 9 months ago

“Great service. Prompt delivery. Reasonably prices. Can’t believe 12 mm pulleys had to go through customs! Good place to find a variety of small parts. Kept well informed of delivery.”

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Posted 11 months ago

Hi John, Thanks for your positive feedback! We're glad you found our service prompt and reasonably priced. We're sorry for any inconvenience with customs regarding the 12 mm pulleys. We're pleased you found our store a good source for small parts and that you were well-informed about your delivery. If you need anything else, feel free to reach out. Best, Charles Modelers Central Support Team

Posted 9 months ago

“Reliable and prompt service using Postal Service for delivery. Thanks”

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Posted 11 months ago

Hi Nubar, Thank you for your kind words! We're glad to hear that you found our service reliable and prompt, especially with postal service delivery. If you have any further questions or need assistance in the future, don't hesitate to let us know. We're here to help! Best regards, Charles Modelers Central Support Team

Posted 9 months ago

“Very happy with my purchase as I am redoing my rigging on my model boat”

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Posted 11 months ago

Hi Jason, We're thrilled to hear that you're very happy with your purchase! It's great to know that our products are contributing to the success of your model boat rigging project. If you have any more projects or if there's anything else we can assist you with, feel free to reach out. Happy modeling! Best, Charles Modelers Central Support Team

Posted 9 months ago

“Wide selection of hard-to-find ship model parts and fittings with prompt delivery.”

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Posted 11 months ago

Hi Patrick, Thank you for your feedback! We're glad you found our selection of ship model parts and fittings to be wide and accommodating, especially for those hard-to-find items. It's great to hear that our delivery was prompt as well. If you ever need anything else or have any questions, feel free to reach out. We're here to help! Best regards, Charles Modelers Central Support Team

Posted 9 months ago

“Happy with the service and will order again when I need something Regards Ian”

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Posted 11 months ago

Hi Ian, Thank you for your positive feedback! We're delighted to hear that you're happy with our service. We look forward to assisting you again in the future whenever you need something. If you ever have any questions or need assistance, don't hesitate to reach out. Best regards, Charles Modelers Central Support Team

Posted 9 months ago

“Fast effective service!”

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Posted 11 months ago

Hi John, Thanks for your feedback! We're glad to hear that you found our service fast and effective. If you have any other needs or questions in the future, feel free to reach out. We're here to help! Best regards, Charles Modelers Central Support Team

Posted 9 months ago

“Very good turn around time between order placement and delivery.”

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Posted 11 months ago

Hi Ron, Thanks for sharing your experience! We're pleased to hear that you had a very good turnaround time between placing your order and receiving the delivery. If you ever need anything else or have questions in the future, feel free to reach out. We appreciate your support! Best regards, Charles Modelers Central Support Team

Posted 9 months ago

“I bought this as a gift for someone else. I have no personal review for the item purchased. I have spoken to the recipient and he reports that the model is very challenging for him. It is the first time he attempts this type of model.”

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Posted 11 months ago

Hello, Thank you for your purchase and for sharing your feedback with us. We understand that purchasing a model kit as a gift can be a thoughtful gesture, and we appreciate you taking the time to provide us with some insight into the recipient's experience. We're sorry to hear that the model kit has proven to be very challenging for the recipient, especially since it's their first attempt with this type of model. Building models can indeed be a rewarding yet demanding hobby, particularly when trying out new techniques or complexities. If the recipient requires any assistance or guidance with the model, please don't hesitate to reach out to us. We're here to help and support them through their modeling journey in any way we can. Thank you again for choosing us for your gift purchase. If there's anything else we can do to assist you or the recipient, please let us know. Best regards, Charles Modelers Central Support Team

Posted 9 months ago

“Excellent quality at very competitive prices. Highly recommended.”

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Posted 11 months ago

Hi Andy, Thank you for your review! We're thrilled to hear that you found our products to be of excellent quality and competitively priced. Your recommendation means a lot to us. If you ever need anything else or have questions in the future, feel free to reach out. We're here to help! Best regards, Charles Modelers Central Support Team

Posted 9 months ago

“I’v always found what I’m looking for at Modelers Central; and their website is easy to use.”

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Posted 11 months ago

Hi Garry, Thanks for your feedback! We're delighted to hear that you've always found what you're looking for at Modelers Central and that you find our website easy to use. If you ever need assistance or have any suggestions for improvement, feel free to let us know. We're here to help make your modeling experience as smooth as possible. Best regards, Charles Modelers Central Support Team

Posted 9 months ago

“Great selection of models, and at a reasonable price.”

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Posted 11 months ago

Hey James, We're thrilled you're happy with our selection of models and pricing! It's always fantastic to hear when our customers find something they love at a price that works for them. If there's anything else you're eyeing or if you need any assistance in the future, just let me know. Happy modeling! Best regards, Charles Modelers Central Support Team

Posted 9 months ago

“Got the handbook and am pleased.”

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Posted 11 months ago

Hi Jan, Fantastic news! We're delighted to hear that you received the handbook and are pleased with it. If you have any questions or if there's anything else you're on the lookout for, feel free to reach out. We're here to ensure your modeling experience with Modelers Central is top-notch. Happy modeling! Charles Modelers Central Support Team

Posted 9 months ago

Modelers Central is rated 4.6 based on 434 reviews