myBMI Reviews

Name: myBMI
Rating: 4.43

4.4 Rating 800 Reviews

84 %

of reviewers recommend myBMI

Company Reviews

Questions

Metrics

4.4

Based on 800 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

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Phone:

01695 213 142

Email:

admin@my-bmi.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I liked it very much in a month I threw off 4 kg”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you so much for your 5 star rating of myBMI, Sergii! I'm so glad to hear that you liked it so much and were able to lose 4 kg in only a month. It's customers like you who make myBMI a success and I greatly appreciate your returning loyalty. Kind regards myBMI

Posted 1 year ago

“I would highly recommend this seller! A very trustworthy and professional service. The item was outstanding. Swift to send. Ever so marvelous packaging!”

Helpful Report

Posted 1 year ago

Hello, Thank you so much Tatiana for your amazing 5 star rating of myBMI! I am incredibly grateful for your continued support as a repeat customer--I really appreciate it! Your kind words about my services and products mean a lot. I'm really glad to have been able to provide you with an outstanding item, swift service, and marvelous packaging. Thank you so much! Kind regards myBMI

Posted 1 year ago

“Amazing service”

Helpful Report

Posted 1 year ago

Hello Clair, Thank you so much for your 5-star rating of myBMI! We are delighted to hear that you're happy with the amazing service we provide. Thank you for your support! Kind regards myBMI

Posted 1 year ago

“Have been a customer for 2 years and the treatment has been life changing really. Lost weight I've been yo-yoing around for years, without feeling starved and miserable and then moved to trying to maintain it. It was pretty brilliant, with fast review of your consultation and dispatch via Royal Mail 24hr delivery. Meds are pretty well packaged in wool with an ice pack and enough needles. Whenever I had an issue, customer service staff were excellent. Unfortunately, the global shortage has made everything more difficult. The prices are now pretty jaw dropping, and they are struggling with stock, so I'll have to start weaning off - what used to be £200 is now £400. It's a shame they didn't limit new sign-ups so that existing clients could be cared for. The other issue I've had is that you can only hope they might be able to deliver on a day that suits you. I think for that price, with a refrigerated medication, it should be easy to pick a day and part of the process. I've also had times when I got no dispatch or delivery notification and was just lucky to get the package in time. Some tweaking could make it perfect, but overall was a big fan and it's a shame that it's become uneconomical. Hope they can sort the issues or I can find somewhere else.”

Helpful Report

Posted 1 year ago

“Amazing team. Sufficient information, safe prescription. Swift delivery and packaged with care. The clinical team Kept me informed all throughout the process from consultation till delivery”

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Posted 1 year ago

Hello, Thank you for your glowing 5 star review! We are so pleased to hear that you enjoyed the process of ordering your BMI test kit with us. We strive to give our customers the best experience, from consultation to delivery, and we are glad that our amazing team, sufficient information, safe prescription, swift delivery and great packaging met your expectations perfectly. We look forward to helping you in the future. Kind regards myBMI

Posted 1 year ago

“I am getting quite significant side effects and requested some cyclizine to help with nausea. Despite the high prices no cyclizine was sent with the injection which is a shame as myBMI advertise offering complementary medications for side effects. If anyone reads this please send me the cyclizine”

Helpful Report

Posted 1 year ago

Hello David, I extend my gratitude to you for sharing your valuable review with us. I sincerely apologise for the oversight in providing you with the relief you needed from side effects. Please rest assured that I have addressed this issue, and your treatment will be dispatched to you within the next 48 hours. Once again, I am deeply sorry for the inconvenience and upset caused by this experience. If you have any further concerns or questions, please don't hesitate to reach out. Your satisfaction is our utmost priority. Thank you for your understanding. Kind regards myBMI

Posted 1 year ago

“A good tool but the medication so over priced as it’s popular and the postage wasn’t great”

Helpful Report

Posted 1 year ago

“Just started with my BMI. Very helpful so far. Love how the company are reaching out to see how everything is going. Love the app”

Helpful Report

Posted 1 year ago

Hello, Thank you so much, Kerry, for taking the time to review myBMI and giving it a 5-star rating. We really appreciate your feedback! I am glad to hear that you are finding the app helpful. I also love how the company reaches out to see how things are going. Thank you for your support! Kind regards myBMI

Posted 1 year ago

“Great service, so looking forward to starting my plan and very helpful”

Helpful Report

Posted 1 year ago

Hello Louise, Thanks for the great review, Louise! We really appreciate your 5 star rating of myBMI. We try our best to provide great service, so it's great to hear that you're looking forward to starting your plan and found us helpful! Kind regards myBMI

Posted 1 year ago

“Very good service. Maintaining supply despite shortage. Always avaliable if you need them.”

Helpful Report

Posted 1 year ago

Hello, Thank you so much Zain for giving myBMI a 5-star rating! We are very pleased to know that you are satisfied with our services and appreciate you for being a loyal and repeat customer. It's truly wonderful that we were able to maintain the supply despite the shortage and that you are always available when we need you. We thank you for your kind support and for being a part of our success. Kind regards myBMI

Posted 1 year ago

“Very good service. Consultation was quick and easy and delivery was very fast”

Helpful Report

Posted 1 year ago

Hello, Thank you so much, Catherine, for the 5 star rating of myBMI! I really appreciate it! I am glad to hear that you had a great experience with our very quick and easy consultation and speedy delivery. It was a pleasure serving you! Kind regards myBMI

Posted 1 year ago

“Prompt consultation and rapid delivery from my bmi. Clear and friendly instructions. Very happy with them. Unfortunately was out when medication delivered and Royal Mail kept for an extra day. Would like to have had the option of safe place delivery as concerned about temperature fluctuation.”

Helpful Report

Posted 1 year ago

Hello Debra, Thank you for your 5 star rating of myBMI. It's great to hear that you were happy with our prompt consultation and rapid delivery, as well as our clear and friendly instructions. We apologize for the inconvenience you experienced due to Royal Mail keeping your medication an extra day. We will definitely take your suggestion of offering a safe place delivery option into consideration for the future. Thank you for your feedback! Kind regards myBMI

Posted 1 year ago

“Great staff who were extremely helpful in re-arranging my order around my holiday. Would have scored 5 but not being about to book a delivery slot for a refrigerated package makes this unnecessarily anxiety inducing. But your staff are fab. And using Royal Mail is good as at least you can track easily”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for the 4 star rating of myBMI! We truly appreciate your custom and it's wonderful to hear that our staff have been great assistance to you. We are sorry that we could not book a delivery slot for your refrigerated package, and apologize for any anxiety this may have caused. We value customers such as yourself and thank you for taking the time to share your feedback with us. Kind regards myBMI

Posted 1 year ago

“It’s my first order, and it arrived within 48hrs, so very quick delivery.”

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Posted 1 year ago

Hello, Thanks so much, Sam, for giving myBMI a 5 star rating! I'm so pleased to hear that you received your order quickly. Thank you for being a loyal and repeating customer! Kind regards myBMI

Posted 1 year ago

“As always great service . Order received within 48 hrs of order .”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for the five star rating Kimberley! We really appreciate your loyalty and support in choosing us as your BMI provider. We are always glad to provide great service - it was our pleasure! We’re so glad to hear that you had your order delivered to you within 48 hours. Thank you for continuing to choose us - we look forward to being of service to you again. Kind regards myBMI

Posted 1 year ago

“THE SERVICE WAS AWESOME .THE DELIVERY WAS ON TIME GREAT SERVICE”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for taking the time to leave us a 5 star rating! We are thrilled to hear that you found our service and delivery to be awesome and timely. We appreciate your great review! Kind regards myBMI

Posted 1 year ago

“Brilliant -”

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Posted 1 year ago

Hello, Thank you so much, Allison, for your 5 star rating of myBMI! Brilliant - we appreciate your loyalty as a repeating customer. Kind regards myBMI

Posted 1 year ago

“Good experience delivery on time with excellent packaging”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your five-star rating of myBMI! We are thrilled to hear that you had an overall excellent experience with us. We appreciate that you enjoyed our good delivery and excellent packaging. We are also so glad that you chose to be a repeating customer. Thank you for your continued support! Kind regards myBMI

Posted 1 year ago

“Good communication, quick delivery”

Helpful Report

Posted 1 year ago

Hello. Thank you so much, Ewa, for the 5 star rating of myBMI. It is very much appreciated! We are so glad to see that you appreciated the good communication and quick delivery. We appreciate that you are a loyal and returning customer. Thank you! Kind regards myBMI

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hello, Thank you so much, Sarah, for giving myBMI a 5 star rating! We strive to provide excellent service and are grateful to have a customer like you who keeps coming back. We appreciate your feedback and support. Thank you! Kind regards myBMI

Posted 1 year ago

myBMI is rated 4.4 based on 800 reviews