Name: Wren
Address: 78, Earlham Road, Norwich, Norfolk
Rating: 4.72

“Work pretty well, easy to use. Much better than cabled alternatives. But a lot more cleaning and sterilising than expected. Also some of the parts have warped in the sterilisation process which is disappointing”

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Posted 1 year ago

Hello, thanks for leaving us a review - can we pick up a discussion on how you are sterilising your parts because they shouldn't warp when sterilising unless you are doing it incorrectly, please jump on the website live chat or email us at customerservice@my-wren.com to see if we can help you. Thanks, Hannah

Posted 1 year ago

“My Wren pumps are working excellently! Slight drawbacks are lots of small parts, but nothing has gone missing yet. It doesn't seem to have as high a yield as other pumps I've used, but this is entirely made up for by them being reliable and completely handsfree - I can pump whilst I work, rather than having to sit and pump separately, meaning I can get on with my day.”

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Posted 1 year ago

Good afternoon Caitlin, thank you for reviewing your Wren Hands-Free Electric Breast Pump, we always love to hear how the pump can make breastfeeding easier, pumping at work is part of this which makes it much easier when going back to work :) It'd be great to hear which other pumps you are comparing us to, feel free to drop us a message / give further feedback at hello@my-wren.com Thanks, Hannah

Posted 1 year ago

“Absolutely lovely products and I love the attention to detail in everything even the packaging”

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Posted 1 year ago

Dear Jessica! Thank you so much for your video review and lovely feedback on our Wren Breastfeeding Products :)

Posted 1 year ago

“I bought two hands free Wren breast pumps after being disappointed with a more expensive brand! Although these are slightly louder, they are absolutely fantastic! I get more milk as the containers hold more, they turn off automatically after 30 mins, the silicon allows for better suction and they are easy to clean and put together! Couldn’t recommend them more!”

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Posted 1 year ago

Hello there, thank you for taking the time to review our Wren Hands Free Breast Pumps, we're happy to hear we're coming out well against more expensive brands :) That's also great to hear you are able to get more milk as well ;) no, we're not the quietest, however, we over-index on other features.

Posted 1 year ago

“I'm mostly happy with my pump. Positives: super fast delivery, good quality materials and convenience of being hands free whilst pumping! It pumps really well, no discomfort and straightforward. Battery life is decent. Negatives: the pump leaks, A LOT, if you bend forward at all which wastes so much milk and your clothes get soaked. I have double, triple and quadruple checked all the seals and attachments and instructions, and this seems to just be a design flaw or I'm super unlucky and received a defective one. I now have to make sure I only pump whilst wearing my house clothes just in case. Also there is no warning when the battery us due to die, which is annoying, so hopefully something they will update with future models.”

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Posted 1 year ago

Dear Sabina, thank you for your honest, well-balanced review of our breast pump. With regards to the leaking, it shouldn't be leaking like that, please can you get in touch with us so we can get this sorted for you? customerservice@my-wren.com or jump on the website live chat. Thank you

Posted 1 year ago

“Love these pumps! Super easy to put together, great that it comes with spare parts and totally hands free. Have been a huge time saver for me! Highly recommend”

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Posted 1 year ago

Dear Ashley, thank you so much for your brilliant review of our hands-free breast pumps - we're all about saving Mum's time and we're happy to hear you find it easy to put together :)

Posted 1 year ago

“A real game changer. I’d been using a hand held electric pump and found myself sitting for ages at a time trying to keep up with my daughter’s feeds. So I bought the hands free double pump from here and it just made life as a new mum ten times easier. I’ve managed to keep up with any house work and go for long walks whilst expressing. Also, it doesn’t hurt and doesn’t leave me feeling sore. It’s easy to clean and put back together. Definitely worth the money!”

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Posted 1 year ago

What a lovely review thank you so much for taking the time to leave us one we really do appreciate it. Sounds like you are doing brilliantly well done you, keep up the amazing work :)

Posted 1 year ago

“Unfortunately after two weeks using this pump, I have had to replace the flange inside the pump as it ripped, leaving it inefficient. I am really impressed by both the design and also the inclusion of the spare part, however, I did not expect to be buying more parts so quickly to maintain the efficiency. My partner has emailed them due to one of the pumps also stopping working, it was flashing all of the lights and wouldn’t let us switch it on and off- we have had no reply.”

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Posted 1 year ago

Good morning Megan, thanks for taking the time to review us. Sorry to hear about your flange - this shouldn't happen, please can you let us know how you are sterilising your parts please? We have checked our inbox and we are unable to see an email about the issue you mentioned. Which email address did he use, please? And when did he email / who would it be from? Thank you, we will help to get you sorted. Hannah

Posted 1 year ago

“Great company to deal with, no issues at all.”

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Posted 1 year ago

Hello thank you for taking the time to say we're great :) happy pumping!

Posted 1 year ago

“Beautiful breast pump and all nicely packaged. Brought for my baby due in February. Looking forward to using it as soon as I can.”

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Posted 1 year ago

Hi Lauren, thanks for taking the time out to comment on our packaging :) please do come back to us in February after you have used the product!

Posted 1 year ago

“I have 3 week old twins so desperately needed a good wearable so I can actually do things round the house during day time!! My wren arrived couple days ago and so far I LOVE IT. Have tried several other brands and I’m very pleased with how comfy my wren is, how good it looks, how much milk I can express wearing it! Just in general been a life saver so far”

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Posted 1 year ago

Good morning Olivia, thank you for your kind words about our Wren wearable breast pump - we're happy to hear you can get on with things around the house :) That's the beauty of pumping on the go! We'd love to hear which other brands you have tried and/or if you have any videos/pics you wouldn't mind us using on social please email us hello@my-wren.com - we also love to hear the words 'life saver' Thank you so much x

Posted 1 year ago

“I have been using my wren pump for about 5 months now and absolutely love it! I bought some replacement containers and after sterilising them they have deformed and unable to use them which I feel is a shame as it didn’t happen to the other containers. I tried to raise the issue over their social media page to find out what could have caused it and still haven’t had a response. I would have given higher but this sort of ruined my experience with them”

Helpful Report

Posted 1 year ago

Hi lovely, thanks for taking the time to review us and we are very glad you are loving your pump! Great that you are going strong still :) With regard to the bottles, I just replied to another review you left here about the same problem. We try to keep up with Instagram DMs as much as we can but sometimes they can get easily missed. We are still a small team/business - if you need a speedy reply, please always jump on the Website live chat where you can see on here people get a good level of service. You will get your new free bottles tomorrow along with a free bottle brush you can take to work. Sorry again for the warping of the bottles but please try to keep the sterilising in the microwave to 30 seconds, that's all they will need if fully rinsed before. Thanks, Hannah

Posted 1 year ago

“The service has been great! I’ve had super helpful people emailing me. As well as the delivery being super fast! It was packaged great and the product arrived really quickly.”

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Posted 1 year ago

Hello, thank you for taking the time to review us and send in a picture of what you received :)

Posted 1 year ago

“The double electric pump is just perfect! I started pumping quite late on due to retuning to work wanted to build a stash for baby when they are at nursery. I wasn’t sure if I would get much out but that’s not the case and manage to get on average 3.5-4oz (both boobs). I love that it comes with a selection of flanges, spare parts and that it can go in the dishwasher. Very happy with this pump and works on big boobs too. I would recommend it to everyone!”

Helpful Report

Posted 1 year ago

Good morning, thank you so much for your review of our Wren Double Wearable Breast Pump - that's exactly what we want to hear, - it being a good support to help you return to work and build up a stash :) That's a very good amount to express as well. We appreciate you mentioning the spare parts in our box - that's one of the key differentiators we worked on from the very beginning. Thank you for recommending us to your friends too. Happy Pumping! Please do send any videos or pictures you have using your Wren on the go to hello@my-wren.com :)

Posted 1 year ago

“I've been using my wren pumps for about 4 months now, and I love them. They are easy to use after some practice, positioning them on your nipple and finding the right setting for you. They are a bit bulky but I've worn them shopping under my jacket or in the car as a passenger and they are fine. They can over flow if you have a big milk supply (mines over flow in the morning after not pumping at night anymore) they are great for being able to pump free hand if you need to get things done or if you are breastfeeding on one boob I pump the other at the same time and it's good. Just be aware that if you want to do anything while you have them on you need to be upright and can't bend over (to hang washing or clean things) with them on as they spil out but upright activities are fine. Would definitely recommend! Also would recommend buying replacement parts so you don't have to worry about washing them at 3 in the morning when your pumping at night! Just wash it in the morning when you are awake and have them on! Milk storage bags also good!”

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Posted 1 year ago

Dear Jayne, thank you ever so much for leaving this honest, balanced review of our Wren Hands-Free breast Pumps. It really helps a lot to see feedback, we are seeing lots of people come back to buy pump replacement parts which is a great idea :) thanks for giving our milk storage bags a shout too, we really appreciate customers taking the time to leave their thoughts so thanks again.

Posted 1 year ago

“Lovely friendly company with great products & advice.”

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Posted 1 year ago

Thank you so much Rebecca!

Posted 1 year ago

“Love my wren double pumps and recently ordered replacement bottles - arrived so so quickly!”

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Posted 1 year ago

Thank you Amy for leaving us a great review of the Wren Double Breast Pumps :) Do reach out if you have any questions at all xx

Posted 1 year ago

“I bought the pumps in the green colour and not only do they look amazing, they are simply amazing! I really wanted to have a store of breast milk in my freezer to give myself more freedom and allow other people to feed my baby and I’ve been able to pump 70oz of milk in under a week! The pumps are so easy to clean, maintain and use! And they fit in my bra perfectly so I can pump and handle baby at the same time! They’ve made my life so easy and they make me feel so comfortable rather than being plugged in I can walk around and get jobs done and pump still! I would recommend them too everyone!”

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Posted 1 year ago

Dear Paige, thank you for leaving us this absolutely epic review of our Wren Electric Breast Pumps, it sounds like you have a really good milk supply and one of the aims of our product is to help breastfeeding Mums store up their milk and share the load, so that's great. We love the picture with your dog too, which I know is keeping an eye on your little one :)

Posted 1 year ago

“Wren is incredible, so happy I came across this brand. Amazing value for money, works so well for on the move, perfect to travel with and keep life convenient.”

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Posted 1 year ago

Good morning Jade, thank you for taking the time and leaving kind words about Wren as a company.

Posted 1 year ago

“Ordered an item with the incorrect delivery address (my fault) Customer services could not have been any more helpful and have successfully arranged delivery to the correct address.”

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Posted 1 year ago

Hi Jayne, Thank you ever so much for mentioning Wren Customer service :) we always put the customer first and try to resolve any issues as quickly as we can.

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Wren Reviews