One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 5,736 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 5,736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a query and the Nicole (NO2) clarified thing very quickly.”

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Posted 2 months ago

“Dealt with Harry today at one clic. Wouldvprefer telephone chat to this web chat. However, full marks to Harry.”

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Posted 2 months ago

“Excellent help from Ja7”

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Posted 2 months ago

“Very competitive good customer service”

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Posted 2 months ago

“I am pleased to offer 5star reviews for both Shanice(SP6) and Nicole (NO2), they were both very professional, knowledgeable, and calm when dealing with my policy requests! The both spent a considerable amount of time sorting out policy changes and errors that I had made!! Initially I found it difficult not being able to talk directly to a human, but I quickly got used to it and it probably led to a calmer and more focused conversation! At the end of the communication, I was offered a very competitive price for my policy renewal! Thankyou both!”

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Posted 2 months ago

“Thank you to my call handler SP6... ( ironically dealing with my sp30) Quick and useful without asking a million questions around the houses like what is my name address telephone number when they already have a file so that's good other companies should take note”

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Posted 2 months ago

“He4 was extremely helpful”

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Posted 2 months ago

“Ref :- NO2 I have used the One Click Live Chat and chatted with Nicole ( NO2). I found her very helpful and polite. She resolved my issue promptly and reassured me that my issue will not cause me a problem moving forward.”

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Posted 2 months ago

“I had a query with an immediate start on my policy I did a live chat with Nicole - N02 and she was very prompt and pleasant.”

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Posted 2 months ago

“HE4 was Fantastic customer service helped me with my Insurance”

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Posted 2 months ago

“Very helpful, great service and very efficient. Would definitely recommend.”

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Posted 2 months ago

“The chat NO2 was really helpful and sorted my issue. However, although it’s nothing to do with NO2 I am frustrated thst you can’t contact one click by phone or email”

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Posted 2 months ago

“Very quick service and transfer”

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Posted 2 months ago

“Decent renewal offer”

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Posted 2 months ago

“I received a quote for my 1979 Triumph TR7 (reg AJH321T) which is a certified historic vehicle and as such is MOT exempt. I wanted to be sure that I would still be covered on this basis and was assured by NO2 Nicole on 22/08/2024 that I would indeed be covered. She was efficient, polite and gave excellent service.”

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Posted 2 months ago

“Helpful Agent JA7 obtained excellent saving and was very thorough”

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Posted 2 months ago

“Harry E - HE4, was very helpful and understanding. He resolved our issues, which meant that we stayed insured via One Click. Most grateful and thankyou to Harry E.”

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Posted 2 months ago

“Operator HE4 was very helpful regarding my queries. Well done sir!”

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Posted 2 months ago

“wanted them to price match a lower car insurance quote I had and JA7 did this with absolutely no hassle, using the live chat took half an hour but JA7 was very efficient and friendly”

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Posted 2 months ago

“good service thanks”

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Posted 2 months ago

One Click Insurance is rated 4.9 based on 5,736 reviews