One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 5,722 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 5,722 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GF7. Was very helpful and made the process enjoyable”

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Posted 2 months ago

“ps1 was very helpful in the insurance renewal process today. Everything was explained clearly and promptly.”

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Posted 2 months ago

“NO2 very helpful....thanks”

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Posted 2 months ago

“The live chat with NO2 helped to guide me through the options available and to match a like for like quote”

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Posted 2 months ago

“BN1 answered my questions and sorted my query, very happy thanks”

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Posted 2 months ago

“NO2 was amazing. Listened to my needs and fully met them.”

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Posted 2 months ago

“Bn1 was very helpful”

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Posted 2 months ago

“as a new customer ps1 was very helpful and informative.”

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Posted 2 months ago

“NO2, was a great help and allowed me to proceed with my problem by sending the appropriate link. very polite and curious”

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Posted 2 months ago

“SP 6 was amazing she got everything I needed do with no problems very happy with the service”

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Posted 2 months ago

“Very hard to get through to actually renew my policy but SP6 was very helpful and got me a good deal. A an asset to the company.”

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Posted 2 months ago

“GF7 really helped in regards to a retuned direct debit payment, due to my wages not clearing in time. Efficient and good customer service thank you”

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Posted 2 months ago

“Graham was super helpful with solving my email issue. A fault my end but was dealt with quickly and efficiently”

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Posted 2 months ago

“Excellent service from NO2”

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Posted 2 months ago

“NO2 was very professional and helped in any way she could”

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Posted 2 months ago

“NO2 helped me sort out my issues with my no claims and was patient with me in sorting this out. Thank you for this and for your time.”

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Posted 2 months ago

“Customer service person sorted my problem very quickly and professionally. And that was SP6”

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Posted 2 months ago

“GF7 was helpful. He responded at 09.00 on both occasions I called and sorted out the automatic renewal. After I then received a letter saying the policy would autorenew and on my second call, he assured me the autorenew had indeed been cancelled. The way in which One Click made it so difficult to cancel the autorenew was extremely irritating and was the main reason why I have switched to another insurance provider. Customer service from GF7 was excellent. Overall customer service from One Click was terrible.”

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Posted 2 months ago

“Ps1 was extremely friendly and helpful during our chat this morning”

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Posted 2 months ago

“NO2 was really helpful . Explained everything quickly and effectively. Basically kept me with the company as I did have a £10 cheaper quote.Only downside was had to wait a long time to get to chat with someone. Not NO2's fault tho”

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Posted 2 months ago

One Click Insurance is rated 4.9 based on 5,722 reviews