One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.91

4.9 Rating 5,736 Reviews

99 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 5,736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their website isn't the greatest, it wouldn't take a payment by card or PayPal, and their queue to get through to their Chat took forever!! However I got through to Agent NO2 and they took my payment on the quote the website generated manually for me. So thanks for that No2 - you get 5stars, the website and the queue to get through to you was not so good.”

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Posted 2 months ago

“Customer service”

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Posted 2 months ago

“was looking to add my son my insurance policy as a learner driver , got a few individual quotes which were expensive however NO2 at onecall got me a deal which was much more affordable”

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Posted 2 months ago

“Excellent service. All questions answered from JA7”

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Posted 2 months ago

“Helpful and considerate exchange with advisor GF7, who led me through the process of what I needed to do beyond what I was able to do in the portal itself.”

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Posted 2 months ago

“everything nice and simple, i spoke with n02”

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Posted 2 months ago

“NO2 helped me amend my details with ease! Hassle free.. Thank you..”

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Posted 2 months ago

“The online chat is very disheartening I was 20 something in the queue and they tried to time me out 4 times. Once online the process was still very slow and I would prefer to actually talk to someone, however SP6 Shanice P was very helpful and was able to match the cheaper quote that I’d received”

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Posted 2 months ago

“Thank god for no2”

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Posted 2 months ago

“I contacted Oneclick to discuss a renewal of my Car Insurance. I went onto the live chat and was 17th in the queue which was initially quite disheartening. However the queue did reduce rapidly and within about 10 minutes I was in contact with Agent NO2, Nicole C. Nicole was excellent and walked me though a renewal process that delivered a really good result. Vey pleased with the deal Nicole - NO2 was able to offer.Thank you”

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Posted 2 months ago

“When I finally got to use the online chat things went smoothly with NO2. I was not happy with the fact that being 23rd in the queue meant that the website kept timing me out.”

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Posted 2 months ago

“NO2 was very helpful today.”

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Posted 2 months ago

“Called to cancel my renewal but Shanice (SP6) managed to get me a better renewal price and made it very easy to stay with OneClick. Thank you”

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Posted 2 months ago

“A really good customer focused agent NO2. Wait time was a bit long but once through NO2 was great, thanks.”

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Posted 2 months ago

“NO2 was extremely helpful and concise, whilst helping with my renewal.”

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Posted 2 months ago

“SP6 fast response and helpful, understood my query.”

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Posted 2 months ago

“Harry (HE4) was extremely efficient and helpful in making the changes I needed to my policy. Have renewed with One Click and am impressed with their pricing and customer service. The live Chat works well and solves queries there and then.”

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Posted 2 months ago

“NO2. Very helpfull, quick with advice and solutions arranged exactly what I wanted.”

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Posted 2 months ago

“Great service from NO2”

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Posted 2 months ago

“Customer service”

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Posted 2 months ago

One Click Insurance is rated 4.9 based on 5,736 reviews