Peter Jackson the Jeweller Reviews

Name: Peter Jackson the Jeweller
Address: Peter Jackson Head Office, 54a Fishergate Walk, St Georges, Preston, England
Rating: 4.98

5.0 Rating 147 Reviews

99 %

of reviewers recommend Peter Jackson the Jeweller

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About Peter Jackson the Jeweller:

We are a family-owned jeweller, with stores in Blackburn & Preston and have worked tirelessly for over 40 years to develop a reputation for quality, value and a standard of personal service that is rarely found these days, we are now one of the leading merchants in the north of the UK.

Visit Website

Phone:

01772566380

Email:

danny@peterjackson.co.uk

Location:

Peter Jackson Head Office, 54a Fishergate Walk,
St Georges,
Preston
England
PR1 2NR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went to the Blackburn store to buy my niece a special 16th birthday present. Elysia came to help us find something my niece would like and she was so helpful, patient and lovely and made the experience so much more enjoyable for my niece. She has only recently joined your team apparently but is definitely going to be a real asset to you. A special thanks to Sharon too for being so helpful.”

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Posted 1 year ago

Hello Sohail, Thank you for your Five Star Review and your kind words. Elysia has only been with us for a short time and is already delighting our customers. She will really appreciate your comments. I do hope your niece has much pleasure from her gift and that we shall see you both again soon. Peter

Posted 1 year ago

“The only issue I had was that the necklace was knotted. I assumed items are checked prior to being shipped. It was annoying to undo a gold chain knot and was about to give up.”

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Posted 1 year ago

Thank you for your review and for choosing to shop with us. Every item should be checked carefully before leaving us. My apologies if we didn't pick up on the knot in the necklace, although sometimes this happens during shipping. I do hope that everything else was perfect and that we may have the pleasure of looking after you again in the future. Peter

Posted 1 year ago

“Fast shipping, well packaged and decently priced”

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Posted 1 year ago

Thank you for giving us a Five Star Review. I hope you enjoy your purchase. Peter

Posted 1 year ago

“Very fast delivery and vary well packaged. An excellent example of great customer service.”

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Posted 1 year ago

Thank you for your Five Star review Stuart. We appreciate your business and hope we can be of service to you again soon. Peter

Posted 1 year ago

“Really helpful when contacted as the discount code didn't arrive until after the purchase had been made . Reimbursed the difference. Pleased with my purchase and with the customer service.”

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Posted 1 year ago

Thank you so much for your kind 5 star rating. We're so glad that you're pleased with your online purchase and that you found our customer service to be really helpful! Peter

Posted 1 year ago

“Very good communication when the product was out of stock for a few days .”

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Posted 1 year ago

Thank you so much for your 5-star rating, Mark! We really appreciate it. We're glad to hear that you had great communication with our online team. Peter

Posted 1 year ago

“Cannot fault them, amazing customer service when something wasn’t in stock that I wanted. Sorted straight away. 5 * service Quality products.”

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Posted 1 year ago

Thank you for your amazing 5-star rating Dawn! We're happy to hear that our customer service was up to your standards. We are grateful for your support and look forward to you shopping online with us again. Peter

Posted 1 year ago

“Very prompt and friendly service at a competitive price.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Peter Jackson the Jeweller. We are so happy that you had a great experience and enjoyed our very prompt and friendly service. Peter

Posted 1 year ago

“I was in store today and, as always, received over and above personal service, amazing attention to detail, exceptional product knowledge, no time constraints and, as I've been true to Peter Jackson's for some years now, an intuitive understanding of what's right for me and my personal style. Sharon and Gemma are a dream team and I shall always be a returning customer, because I feel always feel my custom is valued. Thank you!”

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Posted 1 year ago

Thank you so much, Wendy, for your 5 star rating! It is wonderful to know that Sharon and Gemma's personal service, attention to detail, exceptional product knowledge, has positively impacted your experience. Thank you again for this wonderful review! Peter

Posted 1 year ago

“Bought a number of items from Peter Jackson, some from stock and some which needed to be ordered. Discount on all of them. Very efficient and personal service. Great communication all the way through and they even threw in a free gift. Danny ( and Peter ) you are stars. Recommend, recommend, recommend !!”

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Posted 1 year ago

Thank you so much for your 5-star review of Peter Jackson the Jeweller, Julian! We are very glad that your experience was so positive, and thank you very much for your kind words. Peter

Posted 1 year ago

“Sharon looked after me from the second I walked in, was made to feel a valued customer and was given a range of rings in my budget to choose from, wouldn't hesitate to go back again for other purchases of jewellery”

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Posted 1 year ago

Thank you so much for your 5 star rating, Simon. We are so glad to hear that Sharon looked after you and made you feel like a valued customer. We look forward to seeing you again! Peter

Posted 1 year ago

“Great service from Kelly understood my needs .explained things in detail .”

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Posted 1 year ago

Thank you so much Rob for your 5 star rating. We're pleased to hear that Kelly provided you with great service and was able to understand and explain your needs in detail. Peter

Posted 1 year ago

“An incredible store with a beautiful selection of jewelry and a wealth of experience in creating custom-made pieces. Sharon & Gemma are amazing, nothing is too much trouble, and their knowledge is invaluable if you are looking for advice on a purchase. You won’t find a better service anywhere else.”

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Posted 1 year ago

Thank you so much for the 5-star rating Cathryn! We are thrilled to hear you have had such a positive experience with Sharon and Gemma. Peter

Posted 1 year ago

“I have been shopping at Peter Jackson’s for 30 years, nothing is too much trouble for Sharon, thank you to the team for your excellent customer service over the years. I’m looking forward to many more purchases.”

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Posted 1 year ago

Hi Monique, thank you for your review and for your continued support over many years.

Posted 1 year ago

“Emily went above and beyond to provide excellent customer service, can highly recommend Peter Jackson’s in Blackburn for your next jewellery purchase!!”

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Posted 1 year ago

Hi Jack, thank you for your 5 Star review. I will pass on your kind words to Emily for her excellent service. Peter

Posted 1 year ago

“As always brilliant service and price from Sharon and her wonderful team, I wouldn’t go anywhere else. Their knowledge on products is second to none Thanks Sharon”

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Posted 1 year ago

Thank you for your kind words Steve and for supporting us for so many years. Sharon and her team are indeed wonderful. It is always a pleasure to look after you in the store. Peter

Posted 1 year ago

“Excellent customer service experience! I bought a Tag Heuer watch for my husband for our 10 year wedding anniversary from the online store, the price was excellent and shipping super quick, unfortunately when the watch came it had a couple of small marks. I emailed the customer service department and literally within minutes Danny called me back, apologised for what had happened and arranged a brand new watch to be delivered (ordered from Tag) and collection of the one I had received. Honestly I can not fault the service I have received, within a few days we had the brand new watch and it’s perfect. I wouldn’t hesitate to recommend Peter Jackson to anyone looking for a quality watch and exceptional service! Thanks again Danny.”

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Posted 1 year ago

Thank you for your 5 Star review and for taking the time to comment on your experience. I hope your husband loves the watch and I wish you many congratulations on your anniversary. Peter

Posted 1 year ago

“Brilliant level of service!!!! Always so helpful and really looks after us as customers at Blackburn store. Sharon and her team are exceptional!!!!”

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Posted 1 year ago

Thank you Victoria, we are very fortunate to have such a wonderfiul team and they will really appreciate your comments. Peter

Posted 1 year ago

“Fantastic service. Have bought several items of jewellery and the team were always extremely accommodating. Peter Jackson’s is certainly the place to go no matter the piece of jewellery you are in the market for. If you need some advice they are more then happy to steer you in the right direction too.”

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Posted 1 year ago

Hi Eliot, thank you for the 5 Star review and your kind words. We really appreciate you taking the time to compliment our team Peter

Posted 1 year ago

“Amazing efficient polite and friendly customer service, really helpful.I had been looking for discontinued clogau ring and found it at Peter Jackson the Jewellers. The price was reasonable and they made every effort to meet my needs answering my queries on a bank holiday showing a commitment to the Jewllers and their customer.”

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Posted 1 year ago

Hi Rachael, thank you for your review. We try to put amazing customer service at the heart of everything we do and I do hope we will see you again soon. Peter

Posted 1 year ago

Peter Jackson the Jeweller is rated 5.0 based on 147 reviews