“I purchased a KONG Puppy Goodie Bone with Rope from PETZOO online and was impressed with how smooth and easy the process was. And was even more impressed at how quickly my order arrived.
I would highly recommend PETZOO for all of your pet needs.”
“Ordered for the first time and spent over $100. Didn’t receive an item worth $39.99. Raised a dispute online on the 22/02/23 and have not received any correspondence at all. Will never be ordering from here again.”
Hi Lauren,
I have looked into this for you and you are 100% right. The email you sent had been filtered out of our regular inbox, which is our fault for not being more diligent in checking these filtered folders. We have sent you a refund for this missing item. It looks like the other items you ordered arrived without issue. Thank you for your feedback, as this legitimately helps us improve.
“100% happy with my purchase from PETZOO. The website is easy to navigate and the dispatch of items is quick. Great service, great product range. I couldn't be happier and have recommended them to colleagues too. A++ seller”
Thank you so much for the rating, Anna. We are so glad to hear that you had a great shopping experience with us and that you are happy with your purchase. We appreciate that you've also recommended us to your colleagues. We truly appreciate and value your positive feedback.
Thank you for the rating, Chiara! We're so glad you've had a great experience with us. We really appreciate the fact that you keep coming back for more - we wouldn't be here without loyal customers like you. Thank you for your continued support! What a little cutie you have there.
“Had a couple of items on "let me know when in stock" I hadn't given it much thought for a while, as no one in aus had them - but eventually got a notification email, and ordered them after that, and they arrived super quick - so I definitely recommend petzoo!”
Thank you so much for your rating of PETZOO, John! We appreciate your kind words and are so glad you were eventually able to get the items you were waiting for. Thank you again for your support!
“I've ordered my boys' Symbiotic through PETZOO multiple times and their service is that good I haven't had any issues or reasons to make further contact. 1. You place the order 2. You receive said order, what could be simpler? Also not only is their dispatch quick but they are cheap!!
Also if you are looking for probiotics for your loved one (s) symbiotic at PETZOO I highly recommend. 450g bulk AAA+”
Thank you so much for your rating, Kayne! We are always so glad to hear from customers who are so satisfied with our service, especially when they order multiple times and never have any issues. Thanks for your support!
Hi Lucinda, Thank you so much for your review. I'm so glad to hear that you've had such a great experience with us as a customer. Love the picture. 2 cuties!
“I am always happy shopping online at Petzoo as the range is great along with the pricing and delivery. I highly recommend Petzoo to all animal lovers.”
Hi Prudence, Thank you for your rating and for continuing to shop with us. I am glad to hear you enjoy our range, pricing, and delivery. Thank you again.
