“The pillows were delivered really promptly and efficiently
The quality of the product is excellent just as described in the advert Will recommend to friends and family”
“There is always a slight smell with a temper pillow, but after leaving it in fresh air for 24 hours the smell has gone completely. It was much lighter in weight than I expected and quite thin in depth, however, this is probably the best Tempur pillow I've ever had. I have spondylosis in my neck and I'm a side sleeper so I have to make sure my pillow is firm and that it fits my neck perfectly. This one does. Since using the pillow I've had the best nights sleep in ages. For me this is perfect.”
“ENJOYING MY SLEEP ON MY NEW PILLOWS. INITIALLY HAD CONCERNS ABOUT DELIVERY BUT AFTER CONTACTING CUSTOMER SERVICE MY CONCERNS WERE ADDRESSED AND DEALT WITH QUICKLY AND EFFECTIVELY.”
HI Rebecca, we are very sorry for the delay to your order. The Lavender Pillow is an incredibly popular one and you ordered right as we went out of stock. We still managed to ship this pillow in 3 working days, appreciate you patience and hope you are enjoying your new pillow :)
“A good selection of reasonably priced products, just don’t expect to receive them in a hurry. In these days of free next day delivery with Amazon etc, 8 days to receive an ‘in stock’ product is poor…”
Hi, we are really sorry to hear you were not happy with the delivery time of your pillows. We always aim to despatch within 2 working days however due to our competitive process sometimes we are out of stock like we were with your order. We pride ourselves on communicating with our customers ASAP but we understand sometimes this is not good enough. Glad to hear you were happy with your order and pillows however :)
“This was my first time using your site to shop for the pillows I require. And quite frankly it has been the easiest site I've used to buy anything. I only hope that the delivery and quality of the products I have bought not only come quickly, but are just as good as they look!
In summing up, all I can say for now is thanks to "Pillow World", for such an easy way to work out what I wanted, "And so Quickly"!”
Hi Nicholas, thank you so much for the feedback. Our lavender pillows are hugely popular and unfortunately we ran out of stock on the day you ordered. I can see you have now received your pillows, hope you are sleeping better :)
“The search and ordering processes were simple, intuitive and extremely easy to navigate.
Having only just ordered the pillows (less than 30 seconds after the order) I am unable to comment on the quality of the pillows themselves.”
