Really sorry to hear your pillows didn't live up to expectations Hanks. We try and match everyone with their perfect pillow and the Firm Support Side Sleeper is a fan favourite but comfort is subjective and sometimes it just isn't the perfect fit :(
Hi Helm, really sorry to hear you didn't get on with your Silentnight pillow. Hope next time you are able to find a higher profile pillow that might be better suited to your needs :)
Hi. The lavender pillows have micro capsule technology for the longest possible life of the scent. To release the scent at night you simply rub the cover before bedtime. We have added text and videos on the web site to explain too. Please give the pillows a good rub and let us know if the Lavender scent is there for you. If the scent really isn't there for some reason of course we would exchange them.
“High quality pillows; as per the online description. Will definitely use again & would recommend without hesitation. Easy to follow online ordering & prompt delivery.”