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Pinnacle Surveyors Reviews

4.7 Rating 197 Reviews

92 %

of reviewers recommend Pinnacle Surveyors

Company Reviews

4.7

Based on 197 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Pinnacle Surveyors:

Pinnacle Surveyors is an independent firm of Chartered Surveyors based in the East Midlands with offices across England, Wales, and Northern Ireland.

We provide RICS regulated residential Market Valuations and Home Surveys for a variety of purposes such as moving house and Help to Buy redemption.

We are Mortgage Valuation panel suppliers for all major Banks and Building Societies as well as numerous specialist lenders

Visit Website

Phone:

01332830202

Email:

enquiries@pinnaclesurveyors.co.uk

Location:

Profile House,
Stores Road,
Derby
City of Derby
DE21 4BD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, speedy, professional”

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Posted 1 year ago

Thank you for your review, it is much appreciated! Regards, Pinnacle Surveyors

Posted 1 year ago

“Service as expected”

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Posted 1 year ago

Thank you for your review, it is much appreciated! Regards, Pinnacle Surveyors

Posted 1 year ago

“Great service, really quick survey and report was with us the same day! Thanks!”

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Posted 1 year ago

Thank you for your review, it is much appreciated! Regards, Pinnacle Surveyors

Posted 1 year ago

“Extremely fast and efficient and took the time to go through the report with me as a first time buyer. Thank you”

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Posted 1 year ago

Thank you for your review, it is much appreciated! Regards, Pinnacle Surveyors

Posted 1 year ago

“good customer service and after-survey feedback. will recommend to others”

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Posted 1 year ago

Thank you for your review, it is much appreciated! Regards, Pinnacle Surveyors

Posted 1 year ago

“I am shocked at the value you have quoted, it seems ridiculously high. I have emailed yourselves twice to dispute the value but not had a reply”

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Posted 1 year ago

Thank you for your review. I have reviewed the case and note that your query is currently with the inspecting surveyor who will reply as soon as possible. Kind regards, Joe @ Pinnacle Surveyors

Posted 1 year ago

“Our survey was an accurate representation of our property and the surrounding area. The surveyor was polite and friendly. Very pleased with the service.”

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Posted 1 year ago

Thank you so much for giving Pinnacle Surveyors a 5 star rating! We are so appreciative of your kind words. The surveyor's politeness and friendliness is always something we strive to bring our customers and it's great to hear that you have been so pleased with the service.

Posted 1 year ago

“Very efficient surveyors with excellent communication. The survey visit was completed in the morning and we received the report by lunchtime. Excellent service, would recommend”

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Posted 1 year ago

“Great and comprehensive service - thank you.”

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Posted 1 year ago

“I was very impressed with Pinnacle. The survey was booked in quickly and I received my comprehensive report a couple of days sooner than their estimated timeframe. The price of the survey was competitive. The surveyor phoned me a few days later to discuss the results with me. Thanks to his expertise, I decided not to proceed with the house purchase based on what he found. He undoubtedly saved me a lot of expense and disruption. Many thanks.”

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Posted 1 year ago

“Very quick and efficient process”

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Posted 1 year ago

“The process of booking was straightforward. Sarahjane was friendly and helpful. James' report was thorough and useful. His follow up phone call was informative and reassuring.”

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Posted 1 year ago

“Quick to answer the phone and assist me with my situation. Quick appointment time and friendly member of staff to come to the house! Appointment was quick and easy! Would recommend!”

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Posted 1 year ago

“Some initial mix-up with communication due to the referral to Pinnacle not Pinnacle themselves. Once contacted the communication was very good, clear and concise. The survey went ahead as scheduled and the report was received quickly and was clear and comprehensive. The followup call was very useful and it was nice to speak to the actual surveyor. Overall a very good service.”

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Posted 1 year ago

“Good swift service very happy with the report. After receiving the report the surveyor did keep calling me while I was at work and leaving messages but didn’t leave a number to call them back. There were no issues to discuss.”

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Posted 1 year ago

“Thorough report, quick turnaround and good communication throughout.”

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Posted 1 year ago

“The person was polite well mannered. The company have been so good at changing the appointments due to unavailability of the initial times. Couldn’t recommend them more”

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Posted 1 year ago

“Very easy to deal with, and a easy to understand report that's well put together.”

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Posted 1 year ago

“A very thorough report and it was great to also be able to chat with the person who actually carried out the survey. We could discuss the results and answer any questions that came up. I would definitely recommend their services and the price was really reasonable too. Overall I was delighted with the service.”

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Posted 1 year ago

“I was not present during the Survey, but the report seemed to cover what it should. Only 1 star was deducted as the person who was present seemed to think it was a bit rushed.”

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Posted 1 year ago

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Pinnacle Surveyors is rated 4.7 based on 197 reviews