Pinnacle Surveyors Reviews

Name: Pinnacle Surveyors
Address: Profile House, Stores Road, Derby, City of Derby
Rating: 4.67

4.7 Rating 197 Reviews

92 %

of reviewers recommend Pinnacle Surveyors

Company Reviews

Metrics

Info

4.7

Based on 197 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Pinnacle Surveyors:

Pinnacle Surveyors is an independent firm of Chartered Surveyors based in the East Midlands with offices across England, Wales, and Northern Ireland.

We provide RICS regulated residential Market Valuations and Home Surveys for a variety of purposes such as moving house and Help to Buy redemption.

We are Mortgage Valuation panel suppliers for all major Banks and Building Societies as well as numerous specialist lenders

Visit Website

Phone:

01332830202

Email:

enquiries@pinnaclesurveyors.co.uk

Location:

Profile House,
Stores Road,
Derby
City of Derby
DE21 4BD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All seemed well and I had my appointment booked. My appointment was for between 8 and 9 and after waiting till just after 9am I get a call advising the surveyor has called in sick and we need to re book. Slightly annoyed at this last minute decision to contact me given my shifts for work mean I had to make sure I was awake especially for this time. Further appointment booked for the day after, the surveyor did attend this appointment, nor myself or my partner can quite understand why, knowing our sale price is 270k to price our HTB valuation at 275k meaning we have to pay more as a result. I can only assume the surveyor gets a little more commission. In short, I’ve had some of my time wasted and been made to pay an extra £1000 for seemingly no reason, all as a result of using pinnacle surveyors. Not overly impressed I’m afraid.”

Helpful Report

Posted 1 year ago

“A slick and quick process from start to finish. I highly recommend.”

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Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“very fast response and quick appointment for a help to buy House valuation. Very happy customer”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“Very efficient service and attended my property in the stated timeframe.”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“The surveyor was great. Had a good 30 min debrief. The company itself (I guess they subcontract the actual work) work not so good.. I had to keep chasing to make payment and even get my quote!”

Helpful Report

Posted 1 year ago

Thank you for your review, we will pass your feedback onto the team.

Posted 11 months ago

“Really quick and efficient. I arranged my survey on the Wednesday and they were able to attend Friday early morning to suit me. Professional and great to work with.”

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Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“A very professional and efficient service.”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“Very efficient from start to finish. Surveyor was friendly and polite. Received valuation quickly. Would highly recommend!”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“Very friendly surveyor, quick and easy valuation”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“Absolutely fantastic work, all major aspects covered. Very impressed.”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“A brilliant service all round, prompt, efficient, helpful and very responsive to the survey. The follow up was excellent. I would highly recommend this company. And very Quick!!”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“Professional service and easy to deal with from start to finish. Colin, who did our survey, was very knowledgeable and helpful after the report was completed and happy to answer any questions, in depth. Appreciated his time and calling me at a time to suite me, outside of the 9 - 5. Would recommend! Thank you”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“Andrew, the surveyor, was great! He called after completing the survey report to talk us through it and check we understood everything. Never had that before so would 100% use them again! Thank you!”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“Paul is a professional Surveyor. He did the evaluation for our house for HTB redemption. He suggested a fair price and report a nice explanation for proposed price. I would definitely recommend him.”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“Amazing service. Our surveyor stopped us from buying a home that would of ended up costing so much more money than we originally thought. Nothing was too much trouble I absolutely recommend Pinnacle!”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“Excellent service and feedback. We were kept well informed at every step and feedback and discussion with Jonathon about the report was excellent. Report easy to understand. Would highly recommend this company”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“Survey was arranged very quickly and we had no trouble with communication. When the survey was done we didn’t get a report back for 1 week, this didn’t make much of a difference to our house purchase but we did had to ring twice to get our survey back.”

Helpful Report

Posted 1 year ago

Thank you for your 4* review! Apologies for the delay in getting the report sent out to you.

Posted 11 months ago

“fast professional service. I used the services for the second time and if necessary, I will use them again.5*”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“Very good customer service ,punctual and reliable . Sam was really good with his communication and keeping us updated as well.The report was available on the same day as well.”

Helpful Report

Posted 1 year ago

Thank you for your 5* review!

Posted 11 months ago

“The survey was organised quickly and received the report the same day. Surveyor was friendly - would recommend.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Pinnacle Surveyors! We are delighted to hear that the survey was organised quickly and that you received the report the same day. We are also pleased that the surveyor was friendly and that you would recommend us.

Posted 1 year ago

Pinnacle Surveyors is rated 4.7 based on 197 reviews