ReachLink Reviews

Name: ReachLink
Address: 3651 FAU Blvd, STE 400, Boca Raton, FL, 3651 FAU Blvd, STE 400, Boca Raton, FL, Florida
Rating: 4.85

4.9 Rating 251 Reviews

97 %

of reviewers recommend ReachLink

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Phone:

8337322489

Email:

hello@reachlink.com

Location:

3651 FAU Blvd, STE 400, Boca Raton, FL,
3651 FAU Blvd, STE 400, Boca Raton, FL
Florida
33431

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything has been great so far. The intake person Vicky was extremely helpful in finding me a match for my needs and my schedule. The provider I met with was amazing. The only improvement I would recommend is more discussion about the sessions being recorded. I do not want to be recorded and was surprised to realize that the first session was and would continue to be unless I requested otherwise. As long as moving forward I will not be recorded then I am ok. Overall, great experience.”

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Posted 1 year ago

“Very communicative, helpful, and compassionate. Honest, and seem to want what’s best for their patients.”

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Posted 1 year ago

“It's been nice to have someone reaching out and helping with the process of finding and scheduling with a therapist.”

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Posted 1 year ago

“Highly recommend working with ReachLink! All of the administrative logistics have been easy, which allows me to focus on working with my therapist without extra stress of follow up administrative tasks in between session. The Care Coordinator has been outstanding, pro-active, professional, and consistently provides excellent customer service. I quickly connected with my therapist and each session has been a positive and valuable experience. I look forward to continuing to work with my therapist and am confident in the quality services that the ReachLink team offers.”

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Posted 1 year ago

“ReachLink has made me happy because they’ve helped me when i was feeling low. The therapist are great! I started 2 years ago and i love it! They’re Amazing & So is their custom service.”

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Posted 1 year ago

“I'm thrilled to share my positive experience with my new therapist. The anticipation of working with her is high, as the process of setting up the service was incredibly easy-going. I'm a little nervous as it is a new therapist for me but i'm looking forward to the support and guidance on my journey to well-being.”

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Posted 1 year ago

“Super informative and worked hard to find a counselor that was a good match for me.”

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Posted 1 year ago

“I actually like the fact that I am able to connect with my therapist my first session. I didn’t feel like I needed but I am glad that I did. Thank you”

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Posted 1 year ago

“ReachLink provides transparency in all elements of their service, from pricing to policy to legal. It allows me to focus on my needs rather than the peripheral nonsense that can deter a customer from tending to their mental help.”

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Posted 1 year ago

“Overall experience was great, they even reached out to me with a solution telling them I couldn’t make the appointment, then Dr. Maria Koter was just awesome, being my first time doing therapy, I just think it was great”

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Posted 1 year ago

“Easy to use app and exceptional customer service! I am a first time user and couldn't be happier. I had a couple of questions and Brian Van Bavel was extremely helpful. He answered all my questions and really went above and beyond for me. Thank you guys so much! It's never been easier to get the care I need.”

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Posted 1 year ago

“Brian was the absolute best in helping me find Maria(my therapist). Service was super simple and easy. I look forward to my healing journey. Tysm, reach link!”

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Posted 1 year ago

“I work for Vanderbilt and they couldn’t offer me anything sooner than 2+ months out and couldn’t give me an out of pocket estimate. I wasn’t given a list of therapists to see what they are like and what their experience is. It was so much easier on Reachlink. I was able to read about the therapists and see exactly when they had availability. Immediately after signing up, I got a call from Brian the coordinator. He went over everything with and me and was able to tell me what my out of pocket was going to be right then and there. I’m so glad I did this through reachlink, it was so easy and I felt very supported by Brian.”

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Posted 1 year ago

“Very grateful I found this company, i spent years not getting treatment due to not finding a good fit. Brian is my scheduling manager and has been extremely helpful and understanding with schedule changes and personal issues. Vanessa is my therapist and I feel like I finally found the perfect fit for me, she’s extremely nice and has lots of brain exercises that have helped me!”

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Posted 1 year ago

“Reachlink is always up to date and accommodating to busy schedules”

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Posted 1 year ago

“Very convenient and they matched me with the perfect therapist! I couldn’t be happier & I wouldn’t have ever actually gone to therapy. So, this is life changing for me.”

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Posted 1 year ago

“I highly recommend Reachlink my experience includes good appointments and scheduling exceptional customer service .”

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Posted 1 year ago

“Service was available, easy to zoom the session, my insurance did not cover it , but the therapist was very helpful.”

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Posted 1 year ago

“Service was available, easy to zoom the session, my insurance did not cover it , but the therapist was very helpful.”

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Posted 1 year ago

“So far, though it was my first session, I think this will work out for me, and I appreciate the help that the team is providing me”

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Posted 1 year ago

ReachLink is rated 4.9 based on 251 reviews