Reliable Medicare Reviews

Name: Reliable Medicare
Address: Suite A1, Floor 10, The Southside Building, 31 Hurst St, Birmingham, United Kingdom
Rating: 4.55

4.6 Rating 213 Reviews

89 %

of reviewers recommend Reliable Medicare

4.6

Based on 213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Reliable Medicare:

Premier retail and wholesale distributor of aesthetic and beauty products from various of brands, renowned both in the UK and internationally.

Visit Website

Phone:

1216222212

Email:

info@reliablemedicare.co.uk

Location:

Suite A1, Floor 10, The Southside Building,
31 Hurst St,
Birmingham
United Kingdom
B5 4BD

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Reliable Medicare 5 star review on 20th June 2024

VANDLE U

Reliable Medicare 5 star review on 20th March 2024

Lisha L

Reliable Medicare 5 star review on 19th March 2024

Feras S

Anonymous

Anonymous // 01/01/2019

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“Good products and quick delivery”

Helpful Report

Dear Lili,Thank you so much for your outstanding 5-star rating of Reliable Medicare! We truly appreciate your kind words and continued loyalty. It warms our hearts to know that our products have met your expectations, and we are thrilled that our quick delivery service has provided you with a convenient shopping experience. Your satisfaction is our utmost priority, and we will continue to strive for excellence in delivering quality products and efficient service. Once again, thank you for being a loyal customer of Reliable Medicare. We look forward to serving you again in the future! - Reliable Medicare Team

“Profesional,very good products,good prices and always delivers the products on time. I highly recommend it!”

Helpful Report

Thank you so much for taking the time to give us a 5-star rating! We really appreciate your kind words and recommendation about our services. At Reliable Medicare, we strive to deliver professional and reliable service, along with high-quality products at good prices. It's wonderful to hear that you find our products to be very good and that we always meet your delivery expectations. We value your trust in us and look forward to serving you again in the future. - Reliable Medicare Team

“DO NOT PURCHASE FROM THIS COMPANY!!! FAKE COSMELAN PRODUCTS....”

Helpful Report

We are truly sorry to hear about your recent experience with our product. We take all feedback seriously and regret that you feel the product did not meet your expectations. We assure you that our products are 100% authentic. It is disheartening to read comments that suggest otherwise, especially when they could potentially harm our reputation. We stand firmly by the quality and authenticity of our products. We regret that we cannot fulfil and return or refund request since the product had been used. This policy is in place to ensure the safety and satisfaction of all our customers. We understand this may be frustrating, and we apologise for any inconvenience this has caused. Our customer service team has thoroughly reviewed the images you provided and did not identify any faults with the product. As distributors, our top priority is to offer high-quality, authentic products at affordable prices. We have dedicated many years to building strong industry relationships to ensure we maintain these standards without compromise. We are genuinely sorry that your experience did not reflect the high standards we strive for. Many of our customers are satisfied and we are disappointed that we could not meet your expectations on this occasion. - Reliable Medicare Team

“Company with a very efficient service and excellent value for money.”

Helpful Report

Dear Maria,Thank you so much for your amazing 5-star rating of Reliable Medicare! We truly appreciate your kind words and endorsement. We are thrilled to hear that you believe our company has a very efficient service and offers excellent value for money. Your satisfaction is of utmost importance to us, and it is gratifying to know that we have exceeded your expectations. We remain committed to providing exceptional service and ensuring that our customers like you receive the best value for their money. Once again, thank you for your fantastic review. We hope to continue serving you in the future and always meet your expectations. - Reliable Medicare Team

“Great prices & quick delivery”

Helpful Report

Dear Lisa,Thank you so much for your wonderful 5-star rating of Reliable Medicare! We greatly appreciate your support and kind words. It means the world to us that you had such a positive experience with our services. We take immense pride in offering great prices and ensuring quick delivery to our valued customers like you. Your satisfaction is our top priority, and we are thrilled to hear that we have met your expectations. Once again, thank you for your trust in Reliable Medicare. We look forward to serving you again in the future. Reliable Medicare Team

“Very good, fast delivery”

Helpful Report

Dear Anna,Thank you so much for your outstanding 5-star rating of Reliable Medicare! We truly appreciate your support and trust in our services. We are thrilled to hear that you had a very good experience with us, and we take great pride in our fast delivery. Once again, thank you for choosing Reliable Medicare. We look forward to serving you again in the future! Reliable Medicare Team

“Fast delivery and very good product!”

Helpful Report

Dear Sylwia,Thank you so much for being a loyal customer and taking the time to leave us a fantastic 5-star rating! We truly appreciate your support. We are thrilled to hear that you found our service reliable and that the delivery was fast. Providing high-quality products is at the core of what we do, so we're delighted to know that you are satisfied with your purchase. Once again, thank you for choosing Reliable Medicare. We value your continued trust and look forward to serving you in the future! Reliable Medicare Team

“Deliver on time and professional”

Helpful Report

Thank you so much, Jackie, for your glowing 5-star rating of Reliable Medicare! We greatly appreciate your feedback, and we're thrilled to hear that our service has been consistent and reliable for you. We also wanted to take this opportunity to express our gratitude for your loyalty as a customer. Your continued support means the world to us, and we'll strive to keep providing you with exceptional service. Thank you once again for choosing Reliable Medicare, Jackie! We look forward to serving you in the future. - Reliable Medicare Team

“Beware - Fake Products and Unhelpful Customer Service I ordered the Cosmelan Kit from this website and was extremely disappointed with my purchase. The product I received was completely fake and a waste of my money. When I reached out to customer service, they were unhelpful and kept insisting that I email them, only to respond with the same unhelpful message: that the products are genuine and they won’t offer a refund. It’s disheartening to see how they are robbing people with counterfeit products. I strongly advise against purchasing anything from this website. Save your money and look for a reputable seller instead.”

Helpful Report

We are saddened to read your review and to hear about your experience with us Jessica. While we apologise for any disappointment you have felt, we must refute any claims that our products are fake. Statements like these, made without evidence, can cause significant harm to our business and are disheartening. I see that you have spoken to our dedicated customer service team, who have provided as much support as possible based on the evidence available. Unfortunately, we were unable to offer any advice on the Cosmelan 1, as you were unable to send any photographic evidence for investigation. Additionally, the other items had been used, which restricts us from offering any returns or refunds. If you have any concerns in the future, we recommend contacting our team before using or applying any product. This allows us to conduct a thorough investigation and offer a satisfactory resolution if any fault is found. I would like to reinforce that our products are authentic. We have been in business for over 10 years and have built strong relationships with both our suppliers and loyal customers. This is a testament to our hard work and the trust we have earned. We are sorry we could not resolve this issue to your satisfaction. You are welcome to reach out to our team if you have any further questions. The Reliable Medicare Team

“Excellent quality products, delivered quickly.”

Helpful Report

Dear Samantha,Thank you so much for your exceptional 5-star rating of Reliable Medicare! We are thrilled to hear that you had a positive experience with us. At Reliable Medicare, we pride ourselves on providing excellent quality products, delivered quickly. It's truly rewarding to know that our efforts have resonated with customers like yourself. We appreciate your feedback and look forward to serving you again in the future! Reliable Medicare Team

“Very quick despatch. Very professional attitude!”

Helpful Report

Thank you so much, Nikolay, for your incredible 5-star rating of Reliable Medicare! We sincerely appreciate your support and trust in our services. We are thrilled to hear that the despatch was very quick and that you found our team to have a very professional attitude! Your kind words truly mean a lot to us. We are grateful for having you as a loyal customer and we promise to continue delivering exceptional service that you can always rely on. Thank you again for your feedback and for choosing Reliable Medicare. - Reliable Medicare Team

“We placed an order and paid for the shipping, which means it is door to door delivery. The first time the package could not clear customs, and the seller did not provide any assistance with the customs declaration information they sent. We could only choose to return the package, and then pay for repackaging and shipping again. But the second package still could not clear customs. The reason was that the seller still wrote too low a product value after the second transportation, which caused the package to fail to clear customs. It is still being processed. we are very anxiuos too. But We did not receive any packages or goods, and the seller took the initiative to complete the order? It is really ridiculous and unreasonable! So the consumer did not receive any goods and they can arbitrarily decide that the order is completed? There is no explanation or compensation at all. Moreover, the validity period of the regular-priced goods is less than one year. When we asked the seller, we placed an order in January, but a large number of M10 will expire in September of the same year. Why they charge us the with the regualr-priced but provide the expired goods. After we found it , we requested to replace non-expiring goods, but the seller refused to replace them. This is really terrible!!!!”

Helpful Report

Thank you for taking the time to share your experience with us. We sincerely apologise for the inconvenience and frustration you have faced with your recent order. Your feedback is invaluable, and we take such matters very seriously. Regarding the order being marked as complete, please note that this is an automated system update that occurs once an order has passed processing in our warehouse. Rest assured, as long as you are in contact with our customer service team, they will continue to provide support regardless of this status. We want to ensure you receive your goods! I see that your order was reshipped on 10/05/2024, following your instructions. Since we had not heard back from you, we had hoped you had received your parcel. Please reach out to our team, who are ready and eager to assist you in any way they can. We look forward to your email and are committed to resolving any issues promptly. - Reliable Medicare Team

“Best price on line for the product and next day delivery. Although I think the delivery cost is too high”

Helpful Report

Dear Marie, Thank you so much for taking the time to leave us a 5-star rating for Reliable Medicare. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're glad to know that you found our prices to be the best online for the product you purchased, and we're equally pleased that our next day delivery service met your expectations. We take pride in ensuring a swift and reliable delivery process for our customers. Your comment about the delivery cost being too high has been duly noted. We continuously strive to provide the best value for our customers, and we will take this into consideration for future improvements. Thank you again for your kind words and for choosing Reliable Medicare. We look forward to serving you again in the future. - Reliable Medicare Team

“I wanted to write to you before and express my thanks and appreciation: the website is professional well organized and user friendly. The service is excellent, always have a quick reply and assistance.”

Helpful Report

Dear Sarit,Thank you so much for your amazing 5-star rating of Reliable Medicare. We greatly appreciate your kind words and feedback on our website. We are thrilled to hear that you found it professional, well-organised, and user-friendly. We also want to express our gratitude for your appreciation of our excellent service. It brings us joy to hear that we have been able to provide you with assistance whenever needed. Thank you once again for your support and for taking the time to share your positive experience with us. We truly value your business and look forward to serving you in the future. - Reliable Medicare Team

“Great service as always. Highly recommend”

Helpful Report

Dear Kate,Thank you so much for your glowing 5-star rating of Reliable Medicare! We really appreciate you taking the time to share your experience. Great service as always and your recommendation mean a lot to us. We're thrilled to have provided you with an exceptional experience, and we look forward to continuing to meet and exceed your expectations in the future. Thanks again for your support and for choosing Reliable Medicare! - Reliable Medicare Team

“Best service, highly recommend”

Helpful Report

Dear Oksana,Thank you so much for taking the time to leave us a 5-star rating for Reliable Medicare. We truly appreciate your support and trust in our services. We are grateful to have you as our loyal customer and we will continue to work hard to provide you with the best possible service. If you have any questions or need assistance, please don't hesitate to reach out to us. Thank you once again for your kind words and for being a valued customer. - Reliable Medicare Team

“My last order of biorepeel didnt work. Only 2 bottles of 5 works. Its expensive i was disapointed”

Helpful Report

Dear Marylin, Thank you for taking the time to provide feedback on the products. We are disappointed to hear that you did not receive the results you had hoped for on this occasion. Like any skincare treatment, results can vary based on many factors affecting your skin at the time of treatment. We understand your disappointment when something does not work as anticipated. As we are only distributors of the products, consulting a trained professional might help you find the products best suited to your needs. We offer a wide range of different brands and items that cater to various skin concerns, and we are confident that we have something you will love! If you need any assistance or have questions about the products we sell, please feel free to reach out to our friendly customer service team. We are always happy to assist. Best regards, The Reliable Medicare Team

“My order was delivered promptly, but I discovered that the pump mechanism of the product bottle was faulty, which meant I could not use it. It took a few days for the issue to be investigated, which also required the customer paying for return postage to return the faulty product. I was disappointed, but as this was a manufacturer issue and not the fault of Reliable Medicare, the customer services team were reassuring and transparent, with the return process stated on their website. After the investigation, I was given a refund of the product cost and offered free shipping on my next order, to cover my return shipping costs. I feel the customer services team handled this issue well, which gives me confidence to shop with RM365 again.”

Helpful Report

Thank you Lyndsey for your amazing 5-star rating and for taking the time to share your feedback. We sincerely appreciate your support and are thrilled to hear that your order was delivered promptly. We apologise for the inconvenience you experienced with the faulty product mechanism, but we are glad that our customer services team was able to address your concerns and provide a resolution. We strive to be transparent and reassuring during the return process, and we are pleased to have earned your confidence to shop with us again. Thank you for choosing Reliable Medicare, and we look forward to serving you in the future. - Reliable Medicare Team

“いつも迅速丁寧なので感謝しています。異国で買い物をしてるとは思えない程に、言語の違いがあっても楽しくショッピングができました。ありがとう！”

Helpful Report

Thank you so much for leaving us such a lovely review ! We are thrilled to hear that despite the language barrier, our friendly customer service team were able to offer you the support you needed to make your experience so positive ! Thank you for choosing to shop with us, we truly appreciate your support. We look forward to serving you on your future orders. - Reliable Medicare Team

“Very fast delivered 👌”

Helpful Report

Dear Majid,Thank you so much for taking the time to rate Reliable Medicare with 4 stars! We truly appreciate your feedback and support. We are thrilled to hear that you found our service to be reliable. Our team works hard to ensure that all our customers receive their deliveries quickly and efficiently. Your satisfaction is our top priority, and your positive experience with the fast delivery is extremely important to us! Once again, thank you for choosing Reliable Medicare. We look forward to serving you again in the future. - Reliable Medicare Team

Reliable Medicare is rated 4.6 based on 213 reviews