Reliable Medicare Reviews

Name: Reliable Medicare
Address: Suite A1, Floor 10, The Southside Building, 31 Hurst St, Birmingham, United Kingdom
Rating: 4.45

4.5 Rating 275 Reviews

86 %

of reviewers recommend Reliable Medicare

4.5

Based on 275 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Reliable Medicare:

Premier retail and wholesale distributor of aesthetic and beauty products from various of brands, renowned both in the UK and internationally.

Visit Website

Phone:

1216222212

Email:

info@reliablemedicare.co.uk

Location:

Suite A1, Floor 10, The Southside Building,
31 Hurst St,
Birmingham
United Kingdom
B5 4BD

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Reliable Medicare 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My last order of biorepeel didnt work. Only 2 bottles of 5 works. Its expensive i was disapointed”

Helpful Report

Dear Marylin, Thank you for taking the time to provide feedback on the products. We are disappointed to hear that you did not receive the results you had hoped for on this occasion. Like any skincare treatment, results can vary based on many factors affecting your skin at the time of treatment. We understand your disappointment when something does not work as anticipated. As we are only distributors of the products, consulting a trained professional might help you find the products best suited to your needs. We offer a wide range of different brands and items that cater to various skin concerns, and we are confident that we have something you will love! If you need any assistance or have questions about the products we sell, please feel free to reach out to our friendly customer service team. We are always happy to assist. Best regards, The Reliable Medicare Team

“My order was delivered promptly, but I discovered that the pump mechanism of the product bottle was faulty, which meant I could not use it. It took a few days for the issue to be investigated, which also required the customer paying for return postage to return the faulty product. I was disappointed, but as this was a manufacturer issue and not the fault of Reliable Medicare, the customer services team were reassuring and transparent, with the return process stated on their website. After the investigation, I was given a refund of the product cost and offered free shipping on my next order, to cover my return shipping costs. I feel the customer services team handled this issue well, which gives me confidence to shop with RM365 again.”

Helpful Report

Thank you Lyndsey for your amazing 5-star rating and for taking the time to share your feedback. We sincerely appreciate your support and are thrilled to hear that your order was delivered promptly. We apologise for the inconvenience you experienced with the faulty product mechanism, but we are glad that our customer services team was able to address your concerns and provide a resolution. We strive to be transparent and reassuring during the return process, and we are pleased to have earned your confidence to shop with us again. Thank you for choosing Reliable Medicare, and we look forward to serving you in the future. - Reliable Medicare Team

“いつも迅速丁寧なので感謝しています。異国で買い物をしてるとは思えない程に、言語の違いがあっても楽しくショッピングができました。ありがとう！”

Helpful Report

Thank you so much for leaving us such a lovely review ! We are thrilled to hear that despite the language barrier, our friendly customer service team were able to offer you the support you needed to make your experience so positive ! Thank you for choosing to shop with us, we truly appreciate your support. We look forward to serving you on your future orders. - Reliable Medicare Team

“Very fast delivered 👌”

Helpful Report

Dear Majid,Thank you so much for taking the time to rate Reliable Medicare with 4 stars! We truly appreciate your feedback and support. We are thrilled to hear that you found our service to be reliable. Our team works hard to ensure that all our customers receive their deliveries quickly and efficiently. Your satisfaction is our top priority, and your positive experience with the fast delivery is extremely important to us! Once again, thank you for choosing Reliable Medicare. We look forward to serving you again in the future. - Reliable Medicare Team

“I am purchase my professional product with this company and I’ve always been satisfied. Wick dispatch and no problems. Thank you”

Helpful Report

Dear Samira,Thank you so much for taking the time to give Reliable Medicare a 5-star rating! We truly appreciate your kind words and continuous support. We are thrilled to hear that you are purchasing your professional products with us, and we are delighted to know that you have always been satisfied with our services. Your feedback about our quick dispatch and problem-free transactions is extremely valuable to us. It gives us great satisfaction to be able to meet your expectations consistently. We promise that we will continue to work hard to maintain the high standards that you have come to expect from us. Once again, thank you for your loyalty as a customer. Your trust in Reliable Medicare means a lot to us, and we look forward to serving you with the same level of excellence in the future. - Reliable Medicare Team

“挺好的，不错，方便快捷，大公司值得信任，客服很耐心”

Helpful Report

“The packaging was not proper due to that leakage of the substance was seen in the product”

Helpful Report

Dear Roshini, Thank you for sharing your feedback about your experience with us. We are truly sorry to hear that your product leaked during transit. Please know that our team takes multiple precautions when packing orders, including additional packaging to minimise the risk of damage. However, despite our best efforts, occasional incidents do occur, and we apologise for any inconvenience and disappointment this has caused you. Regrettably, we have not received any prior communication from you regarding this issue, so we were unaware of the problem and unable to offer our support. In the future, please do not hesitate to contact us immediately if you experience any issues. We are here to help and ensure your satisfaction. Thank you for your understanding. - Reliable Medicare Team

“Very good and fast service”

Helpful Report

Dear Malgosia,Thank you so much for giving Reliable Medicare a fantastic 5-star rating! We truly value your feedback and are thrilled to hear that you had a very good and fast service experience with us. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We sincerely appreciate your loyalty and trust in Reliable Medicare. Your continued support means the world to us, and we are grateful to have you as our esteemed customer. If there's anything else we can assist you with, please do not hesitate to reach out. Thank you once again for your glowing review, and we look forward to serving you with excellence for years to come! Reliable Medicare Team

“Original products, quality accordingly , reliable convenient service”

Helpful Report

Dear Maryna,Thank you so much for awarding Reliable Medicare with a stellar 5-star rating. We deeply appreciate your feedback and are thrilled to hear that you find our products to be original and of high quality. Our team always strives to provide reliable and convenient service to our valued customers like yourself. Furthermore, we want to express our gratitude for your loyalty and continued support. It means a lot to us. If you ever need any assistance or have any further inquiries, please do not hesitate to reach out. We are here for you! Thank you once again, we look forward to serving you on your future order. - Reliable Medicare Team

“Always get products from Reliable Medicare, never had an issue, quick deliveries and good quality products”

Helpful Report

Dear Dawn,Thank you so much for your wonderful 5-star rating of Reliable Medicare! We truly appreciate your feedback and are thrilled to hear that you've had a consistently positive experience with us. Your kind words really mean a lot to us. It's our top priority to provide hassle-free transactions, prompt deliveries, and products of the highest quality to all our valued customers. We're glad to know that we've met your expectations time and time again. We sincerely appreciate your loyalty and trust in our services. It's customers like you who motivate us to continue delivering excellence. If you have any further feedback or need any assistance, please don't hesitate to reach out. We're here for you! Thank you again for being a loyal customer of Reliable Medicare. We look forward to serving you with the same level of dedication and quality in the future. - Reliable Medicare Team

“Great product”

Helpful Report

“Excellent choice of products. Excellent service and fast delivery.”

Helpful Report

Dear Lynne,Thank you so much for your glowing 5-star rating of Reliable Medicare! We truly appreciate your kind words and the trust you've placed in us. It's wonderful to hear that you find our choice of products to be excellent, and that our service and delivery met your expectations. We strive to provide top-notch service and speedy deliveries to our valued customers like yourself. Your loyalty means a lot to us, and we are grateful to have customers like you who continue to choose Reliable Medicare. We're committed to maintaining the highest standards in both our products and services, ensuring your satisfaction with each and every purchase. Thank you once again for your generous rating and for being a loyal customer. If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help! Reliable Medicare Team

“Great products and delivery recommend”

Helpful Report

Dear Carol,Thank you so much for your amazing 5-star rating of Reliable Medicare! We are thrilled to hear that you had a great experience with us. Your kind words about our products and efficient delivery mean a lot to us. We strive to provide top-notch service to all our customers, and your recommendation truly made our day. Thank you again for choosing Reliable Medicare. Should you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you in the future! - Reliable Medicare Team

“Excellent products and delivery in the shortest time”

Helpful Report

Dear Atena, Thank you so much for taking the time to give us a 5-star rating here at Reliable Medicare! We truly appreciate your support and loyalty as a customer. It is delightful to hear that our products have met your expectations, and we are glad that our delivery service has been able to provide you with excellent service in the shortest time possible. We are committed to continuously providing the highest quality products and prompt delivery to ensure your satisfaction. We look forward to serving you for many more years to come. Please do not hesitate to reach out if you need any assistance. Thank you once again for choosing Reliable Medicare! - Reliable Medicare Team

“I`m working with Reliable Medicare for almost 3 years now and and it very rarely when I order everything what I need without some kind of problems. When I`m paing for my invoices it`s either I`m short in my paymemt (even when I piad exactly the invoice amount ) or overpaing for the order. They don`t have money refund policy ,so I hav to use my credits for future orders which is bring us to another problem. Reliable Medicare has 2 separate accounts, 1 in USD and another in GBP , and if previus payment was made in GBP , I can`t use it if my next payment will be in USD. Another problem- when I placed an order, item and quantity what I need where in stock but after I placed an order I found out that halp of the products not in stock. I live in US and very often I have to order products from Europe because it`s not available in USA but after so many problems with my last order I start looking for another suppliers.”

Helpful Report

Thank you for your feedback, Vera. We sincerely appreciate your loyalty and are very sorry to hear about your recent experience. We understand that completing a bank transfer from the US can be time-consuming. Our dedicated customer service team is here to support you through every step of the process, striving to make it as seamless as possible. To clarify, we offer the option to pay in US dollars, which is why we have a USD bank account to receive your funds in the same currency. We apologise if this caused any confusion. We will pass your feedback on to our website development team to improve the information provided during the ordering process. Alternatively, you can call us for assistance. Regarding our stock levels, they move quickly, and we try to contact customers the same day we become aware of any issues, offering solutions to update your order. To help, you can call our customer service team at the time of placing your order for the most up-to-date stock levels. Once we receive proof of payment, we can hold these items for you to avoid any disappointment in the future. We truly appreciate your feedback as it helps us continually improve the customer experience. We look forward to assisting you with your future orders and ensuring we meet the high standards we set for ourselves. If you have any additional feedback or need further assistance, please don't hesitate to contact our customer service team. They are always happy to help! - Reliable Medicare Team

“Very good. High quality product.”

Helpful Report

“PRX-T33を個人輸入目的に購入しました。 Google翻訳を使って、初めての海外取引きでしたが、サポートの方には何度も相談に乗っていただき、安心して利用することが出来ました。”

Helpful Report

“I have used reliable Medicare for almost 2 years, the products are genuine and always delivered on time.”

Helpful Report

Dear Kamber,Thank you so much for your fantastic 5-star rating of Reliable Medicare! We greatly appreciate your kind words and continuous support as a loyal customer. Your satisfaction means the world to us. We're thrilled to hear that our products have consistently met your expectations and that our timely deliveries have contributed to your positive experience with us. At Reliable Medicare, we strive to maintain the highest standards of authenticity and reliable service. Once again, thank you for your remarkable rating and for choosing Reliable Medicare as your trusted supplier. We truly value your trust and loyalty, and we look forward to serving you with the same excellence for many more years to come. - Reliable Medicare Team

“I paid for express delivery to italy and i am still eaiting for the package to arrive!”

Helpful Report

Dear Anna, We are sorry to hear that you have not yet received your parcel. I see that you have been in contact with our dedicated customer support team, who are actively assisting you with this matter. Unfortunately, as the shipper, we have no control over the time customs processes may take. We understand that you have refused the parcel, and it is now on its way back to us. Our team is eagerly awaiting its safe return so that we can assist you with the next steps to ensure you receive your items. We apologise for the inconvenience you have experienced and are committed to resolving this issue to the best of our ability. Thank you for your patience. - Reliable Medicare Team

“Fast delivery”

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Reliable Medicare is rated 4.5 based on 275 reviews