Rugged Radios Reviews

Name: Rugged Radios
Address: 509 traffic way, arroyo grande, California
Rating: 4.60

4.6 Rating 989 Reviews

89 %

of reviewers recommend Rugged Radios

4.6

Based on 989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

8885417223

Email:

media@ruggedradios.com

Location:

509 traffic way,
arroyo grande
California
93420

Rugged Radios 5 star review on 1st December 2024

Anonymous

Rugged Radios 5 star review on 27th November 2024

Michael G

Rugged Radios 5 star review on 25th November 2024

Mark D

Rugged Radios 5 star review on 12th November 2024

Carlos

577

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great communication and customer service. Headsets are a great addition to my Polaris General. Makes communication and noise reduction much easier and clear. Although a little bit of an investment it is all worth the money.”

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Posted 1 month ago

“The product seems good, and I appreciate that you are based in the US. However, the customer is paying a premium for a rebadged product that is available directly from the manufacturer at a significantly lower price. It would be nice to have additional justification for paying a premium.”

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Posted 1 month ago

Thank you for sharing your thoughts. While similar items may be available at a lower price, our pricing reflects the added value we provide including rigorous quality control, enhanced customer support, in-house technical service and faster shipping times from our US-based facility. We strive to offer a superior customer experience and stand behind the quality of our products. We are available by phone and in office Mon-Fri, 8am-5pm PST if you have any questions or need assistance with your products! 888-541-7223

Posted 2 weeks ago

“Easy ordering and fast shipping. High quality product.”

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Posted 1 month ago

“Excellent performance”

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Posted 1 month ago

“Quick delivery, quality product”

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Posted 1 month ago

“Owen was very helpful and gave me a little discount . Shipping was on time every thing I ordered was delivered.”

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Posted 1 month ago

“These company has very reasonable prices are are extremely quick on shipping!”

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Posted 1 month ago

“Awesome customer service!!!”

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Posted 1 month ago

“Overall great experience. Rugged radio contacted me about my order that I had in my cart on line. Asked what was keeping from purchasing. After helping me get the right system together it was much less than what I had chosen. I bought it. When I had a technical issue service department guided me in the right direction to get my system fully functional. Looking to my first ride with family that has the same radios to make communication more enjoyable.”

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Posted 1 month ago

“Great quality product!”

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Posted 1 month ago

“It would have been good to know that the system would not connect with RideCommand as it is advertisd in your website. Using Bluetooth from my phone gets very low output from the system”

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Posted 1 month ago

“I purchased the stand alone hand held radio and the two head sets made more for nascar or communication between the two of us. The Radio came with a plug in mic/head set connection and was told and thought I could plug it into my head set that I purchased from RR. The mic and ear phone plugs must be reversed as there is no speaker that links into the head phones. I dont have a problem clicking the mic button on the radio, but thought and was hoping that I could hear people calling me on the head set.”

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Posted 1 month ago

Hi David, We sincerely apologize for any confusion this might have caused. Our team strives to provide clear product descriptions and compatibility information, but we understand this experience may have fallen short of your expectations. The headsets you purchased are meant to be used for headset to headset communication between spectators. It could also be used with a race receiver to listen in on race ops or your favorite driver. Unfortunately it does not have a 5-pin port for a 2-Way radio connection. Please feel free to reach out to our tech support team so we can resolve this matter promptly. Your satisfaction is our priority, and we truly appreciate your patience and understanding. 888-541-7223

Posted 3 weeks ago

“Good range and good sound quality.”

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Posted 1 month ago

“The good side is my wife and I can chat all day long, we listen to great Bluetooth music, and we can chat with other riders. The down side is the radio doesn't reach out very far, couple of miles in fairly flat unobstructed line of sight terrain at best, a few hundred yards at worst in canyons and mountains, and a small delay before you can talk to other riders, not really game changer.”

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Posted 1 month ago

“No sirven para andar en ruta, el alcanza es muy poco”

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Posted 1 month ago

“Great customer service!! We ordered two helmets and mine did not fit correctly. I called and spoke Reid G. in Customer service. He worked with me to get the correct size helmet and worked with me on the return of wrong sized helmet. On our first ride with our new helmets, I had a small problem with my speaker on the right side not working. I e-mailed Reid and he called us directly. Ends up we just were using the wrong wire connection. Our first ride out with our new helmets was with a group of 12 UTV's. A very very dusty ride but not for us. The helmets worked GREAT and we didn't breath in any dust. We love our new helmets.”

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Posted 1 month ago

“Doug Nation was a great help in helping me come up with a low cost communication system for my Formula Mazda race car. I'm only doing track days in it and did't want to spend a lot since I'm not racing, yet.”

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Posted 1 month ago

“This headset is great!! I can hear clearly and I have no connectivity issues. The only thing is you have to be careful to keep the nuts tightened to your preferred adjustment setting because with the shifting in your case, they'll come loose and you'll end up pieces in your case. Other than that, it's a great starter/passenger headset. I'll recommend it for anyone.”

Rugged Radios 5 star review on 16th October 2024

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Posted 1 month ago

“I love the radios. My only knock is that one radio’s battery runs down fairly quickly when not in use. Other than that I got exactly what I was hoping for.”

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Posted 1 month ago

“Great product! Headphones quit working after 2 races and y’all sent a new pair. Can’t beat that”

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Posted 1 month ago

Rugged Radios is rated 4.6 based on 989 reviews