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Refusing to refund the cost of a product, despite proof of delivery from Royal Mail. Despite repeated requests, all I get is a computer generated email back. Dreadful customer service. I will never buy again and will advice my friends not to either.
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- Sue
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Chose the Royal Mail delivery service the website provided, well now in mid January of 2022, the product still not be delivered.
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- Steven
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I got acquainted with your letter and remained very disappointed and dissatisfied. I regularly use delivery from sites such as Farfech or ASOS several times a month and have never encountered such problems. It usually takes 5 to 10 days for delivery. It has already been a month for you and in the end you managed to lose the package. I must say that you absolutely do not know how to work.
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- Vlad