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Scooter Village Reviews

4.7 Rating 1,628 Reviews
91 %
of reviewers recommend Scooter Village
4.7
Based on 1,628 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Scooter Village Reviews
Visit Website

Phone:

0731721840

Email:

sales@scootervillage.com.au

Anonymous
Anonymous  // 01/01/2019
the best scooter shop in the world
Helpful Report
Posted 3 years ago
Great service and product as expected, will definitely purchase from Scooter Village again!
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Posted 3 years ago
Still waiting for scooters to arrive… not your fault, they got to Auspost in a timely manner, but still haven’t left Brisbane…
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Posted 3 years ago
Ordered scooter online. Had plenty of communication and received item really fast with up to date delivery information
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Posted 3 years ago
Great products
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Posted 3 years ago
Awesome scooter. Our son's 8th birthday today and he hasn't been off it all day.
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Posted 3 years ago
Very fast efficient service
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Posted 3 years ago
Great job will be buying another around Xmas thanks guys
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Posted 3 years ago
Site was easy to use and get what I needed
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Posted 3 years ago
Postage speed was crazy quick, had the bike helmet in 36 hours from purchase. Excellent communication and the product was exactly like the description. Would recommend
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Posted 3 years ago
Guys stop using Australia Post ...been now x 8 days since I paid & ordered and just notified it will take another week. This was a birthday gift & now will be a week late .
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Posted 3 years ago
Quality Scooter great service. Very happy Son.
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Posted 3 years ago
Would shop their again
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Posted 3 years ago
Amazing fast and incredible service
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Posted 3 years ago
On the 30/07/21 we ordered a scooter online from Cairns. Order no S26467 in anticipation it would arrive for my son’s birthday on the 15/08. By the 11/08 we were concerned it was not coming, we had been following the tracking number 33M78500096000. We contacted Australia post via the online dispute form and and received a response 11/08 that they would investigate, Case no. 41492503, was logged. We were advised to contact the Supplier. I spoke to your employer Ethan on the phone 12/08. Ethan was helpful, reassured me it will be found and apologised. After this the tracking had logged it’s return to you, the supplier, in Waverley Brisbane and a day later I called your store again and spoke to Chris on 17/08 and on your system he also confirmed it had been returned to the store but was unsure if it’s whereabouts. He committed to resending, as soon as it is located. He mentioned similar incidence’s have occurred with Aust Post and would send it express. I’ve not received another tracking number so I’m unsure it’s been recent at this stage. I thought we may have been re-contacted by the store between 17/08 and now to reassure us it’s been sent. I am disappointed, I understand these things happen. But I’m not sure why. Aus Post say the label may have been damaged and they could not read the address. That’s the only explanation received thus far. We still have not received the item we purchased.
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Posted 3 years ago
Great easy service fast shipping
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Posted 3 years ago
Great products ( Colt bundle pack)
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Posted 3 years ago
It came as expected and very easy to order from I cannot get the smile off of my grand sons face thankyou
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Posted 3 years ago
Great to deal with quick delivery time and great product, my 11 year old couldn’t be happier.
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Posted 3 years ago
i love lt
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Posted 3 years ago
Scooter Village is rated 4.7 based on 1,628 reviews