Scooter Village Reviews

Name: Scooter Village
Address: 882, Beaudesert Road,, Coopers Plains
Rating: 4.67

4.7 Rating 1,624 Reviews

91 %

of reviewers recommend Scooter Village

4.7

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0731721840

Email:

sales@scootervillage.com.au

Anonymous

Anonymous // 01/01/2019

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“Great products”

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Posted 3 years ago

“Awesome scooter. Our son's 8th birthday today and he hasn't been off it all day.”

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Posted 3 years ago

“Very fast efficient service”

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Posted 3 years ago

“Great job will be buying another around Xmas thanks guys”

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Posted 3 years ago

“Site was easy to use and get what I needed”

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Posted 3 years ago

“Postage speed was crazy quick, had the bike helmet in 36 hours from purchase. Excellent communication and the product was exactly like the description. Would recommend”

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Posted 3 years ago

“Guys stop using Australia Post ...been now x 8 days since I paid & ordered and just notified it will take another week. This was a birthday gift & now will be a week late .”

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Posted 3 years ago

“Quality Scooter great service. Very happy Son.”

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Posted 3 years ago

“Would shop their again”

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Posted 3 years ago

“Amazing fast and incredible service”

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Posted 3 years ago

“On the 30/07/21 we ordered a scooter online from Cairns. Order no S26467 in anticipation it would arrive for my son’s birthday on the 15/08. By the 11/08 we were concerned it was not coming, we had been following the tracking number 33M78500096000. We contacted Australia post via the online dispute form and and received a response 11/08 that they would investigate, Case no. 41492503, was logged. We were advised to contact the Supplier. I spoke to your employer Ethan on the phone 12/08. Ethan was helpful, reassured me it will be found and apologised. After this the tracking had logged it’s return to you, the supplier, in Waverley Brisbane and a day later I called your store again and spoke to Chris on 17/08 and on your system he also confirmed it had been returned to the store but was unsure if it’s whereabouts. He committed to resending, as soon as it is located. He mentioned similar incidence’s have occurred with Aust Post and would send it express. I’ve not received another tracking number so I’m unsure it’s been recent at this stage. I thought we may have been re-contacted by the store between 17/08 and now to reassure us it’s been sent. I am disappointed, I understand these things happen. But I’m not sure why. Aus Post say the label may have been damaged and they could not read the address. That’s the only explanation received thus far. We still have not received the item we purchased.”

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Posted 3 years ago

“Great easy service fast shipping”

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Posted 3 years ago

“Great products ( Colt bundle pack)”

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Posted 3 years ago

“It came as expected and very easy to order from I cannot get the smile off of my grand sons face thankyou”

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Posted 3 years ago

“Great to deal with quick delivery time and great product, my 11 year old couldn’t be happier.”

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Posted 3 years ago

“i love lt”

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Posted 3 years ago

“This has been my second purchase with Scooter Village. I wasn't sure what to purchase size wise and they assisted beautifully. From ordering through to delivery, everything was seamless.”

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Posted 3 years ago

Thanks for your repeat business Lisa, glad we could help out again with your Scooter shopping 🛒 cheers from the team here at Scooter Village.

Posted 3 years ago

“Scooter ordered as birthday present for grandson who is stuck in Thailand due to covid. It will be waiting for him when he finally gets to Australia. Scooter was bought whilst on sale at a good price and was delivered promptly. Very happy with Scooter Village service.”

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Posted 3 years ago

“I picked 2 scooters and everyone was friendly and helpful. Customer service was excellent.”

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Posted 3 years ago

“Excellent Service. Speedy delivery. Product exactly as ordered. Very pleased.”

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Posted 3 years ago

Scooter Village is rated 4.7 based on 1,624 reviews